Global Payment Technologies LSX3100, User Manual, Page: 39 / 53

LSX3100 User Manual, January 2017
© 2017 Global Payments Inc.
35
CONFIDENTIAL
Error Code CDU Error Code Description and Diagnostics
5. Replace Inlet sensor when the voltage is not in the normal range.
6. Replace Main B/D.
C0036 CDU exit sensor (A) to cash tray blocked at initializing
1. Check the sensor for blockage.
2. Check to ensure sensor is working properly.
3. Check cable from Outlet sensor to MAIN B/D for damage or loose connector.
4. Measure sensor voltage <transmitter normal range of 1~3V>.

Normal range of 50~250 mV at empty

Normal range of 2~5 V when blocked
5. Replace Outlet sensor when the voltage is not in the normal range.
6. Replace Main B/D.
C0037 Double detection sensor (G) failure to run
1. Check double detection B/D LED for ON/OFF flickering <normal when LED 1 is
ON>.
2. When LED 2 is OFF, check cable from MAIN B/D to ULTRASONIC B/D for
damage or loose connector.
3. When LED 2 is ON, check the sensor for blockage.
4. Replace double detection B/D.
5. Replace Main B/D.
C0039 Reject gate (D) failure to run
1. Check solenoid for interference.
2. Check gate for damage or interference.
3. Check sensor for blockage and check swinging lever for damage or
interference.
4. Check cable from main B/D to solenoid for damage or loose connector.
5. Measure sensor voltage <transmitter normal range of 1~3V>.

Normal range of 50~250 mV at empty <YELLOW CABLE>

Normal range of 2~5 V when blocked <YELLOW CABLE>
6. Replace sensor when the voltage is not in the normal range.
7. Replace Main B/D.
C003A
More than 4 notes requested in test mode
Replace Main B/D.
C0041
Fails to dispense in 5 retrials
1. Check note inside cassette for interference by foreign object.
2. Check gears inside cassette for debris between gear teeth.
3. Check rollers inside cassette for damage.
4. Check push plate for interference.
5. Check cassette exit path for blockage.
6. Replace cassette.
C0043
Number of rejected notes exceeded 20 notes
1. Check sensor cable for loose connector.

Receiver: YELLOW, BLACK cables

Transmitter: RED, BLUE cables
2. Replace double B/D.
3. Replace Main B/D.
C0044 10 notes rejected consecutively