User's Manual
Wall Mounted Water Bottle
Refilling Station
WARNING
ALWAYS disconnect power and shut-off main water
supplier prior to maintenance. Observe entire unit for
possible water leakage.
• Inspect Cooling System every 6 months for leakage,
proper operation and performance.
• When cleaning, do not use harsh chemicals, abrasive or
petroleum based cleaners. Doing so will void warranty.
• Exterior parts can be cleaned using a soft cloth with
mild detergents or soapy water. Do not use steel soap
pads. Rinse and towel dry.
• Extra caution should be used to clean mirror finished
stainless steel panels, as they can be easily scratched.
• Periodically clean cabinet ventilation louvers and
condenser fins with a vacuum cleaner, or air hose to
avoid excess dirt.
• Periodically remove the Lower Cover of the Cooling
System the and clean out water drain.
• To clean blockage/debris from the bottle filler spout –
twist off the silver spout, remove the filter screen and run
under clean water. Reattach the screen and spout.
Maintenance
Filter Status Lights
When filter level is at 100%
5 LED bars will be displayed
When filter level is at 80%
4 LED bars will be displayed
When filter level is at 60%
3 LED bars will be displayed
When filter level is at 40%
2 LED bars will be displayed
When filter level is at 20%
1 LED bar will be displayed
When filter level is at 10%
1 LED bar will be displayed and will FLASH
LCD will FLASH between "CHG FLT"
and the bottle count
When filter level is at 0%
0 LED bars will be displayed
LCD will display "CHG FLT"
entire time
Issue
Possible Cause
Suggested Action
Water temperature not
cool
The thermostat is set too high
Lower the water temperature on the thermostat
(see Adjusting Settings, page 10).
No power to unit
• Check power cord
• Check the electrical receptacle for power and
correct voltage; electric supply must be identical
in voltage, cycle and phase to that specified on
nameplate
• Check for loose wires within the Cooling System
• Check to see if GFCI outlet tripped
Restricted or no water
flow
Water control valve is closed
Access water control valve and turn on. Adjust water
flow pressure as needed (see Adjusting Settings, pg 10)
Blockage in water line
Check water supply lines and flush out any
blockage
Noisy operation
Condenser fan blades not turning freely
Clear fan blades free from any restrictions
Hardware rattling
Ensure hardware is tightened
Water not dispensing
properly to bottle
Infrared sensor range needs to be adjusted
The infrared sensitivity range is factory preset. If
this range requires adjusting, it can be set with a
sensitivity range from 01 (minimum sensitivity) to
10 (maximum sensitivity).
1. Access programming buttons (see
Programming Settings, pg 10).
2. Press and hold SET button for 5 seconds until
Reset FT is displayed on the LCD screen. Then
tap SET button 1 time to toggle to Sens Set 1.
setting on the LCD screen.
3. Tap ENTER button multiple times to toggle
through desired range and set to user preference.
4. Tap SET button 3 times or wait 5 seconds to
return to standard bottle counter view.
Troubleshooting
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