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#14 WARRANTY
For ninety (90) days from the date of shipment, we will repair or replace your Glidecam
HD-2000, free of charge, in the event of a defect in materials or workmanship (the
shipment date appears on your purchase receipt) which occurs during normal use in
accordance with the Glidecam HD-2000’s instruction manual. Shipping, packing, and
insurance costs to and from the factory are your responsibility. This limited warranty
extends only to the original purchaser, and you will need your purchase receipt. This
warranty does not cover, by way of example, damage caused by products not supplied by
us or damage resulting from mishandling in transit, accident, misuse, vandalism, neglect,
modification, lack of reasonable care (or commercial use, including rentals to others) of
the Glidecam HD-2000 or service by anyone other than us. There are no express
warranties except as listed above. This warranty gives you specific legal rights and you
may also have other rights which vary from state to state.
WE ARE NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THE UNIT OR ARISING OUT OF ANY BREACH
OF THIS WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO THE NINETY (90) DAY WARRANTY
PERIOD.
To obtain service during (or after) the warranty period: Contact Glidecam Industries’
Customer Service Department by calling 1-781-585-7900 or write to us at: 23 Joseph St.,
Kingston, MA 02364, and explain the problem.
DO NOT SEND THE UNIT TO US WITHOUT FIRST OBTAINING A RETURN
AUTHORIZATION NUMBER.
