Gira Alarm Connect, Operating Instructions Manual

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35
What do you do if...
the PIN is not accepted when the PIN is assigned?
When the PIN is assigned, only 4-digit PINs may be assigned that are not yet
assigned in the system. The PIN might already be taken. Select another PIN.
... the PIN is not accepted when entered?
When entering a PIN, only 4-digit PINs stored in the system may be used. You
might not have permission for this security area.
Contact a user with administrative rights.
Note the following: You can enter an incorrect PIN five times in a row without
triggering an alarm. After the sixth incorrect entry, "Tamper alarm due to
incorrect PIN" will be triggered. If a valid PIN is entered, the alarm will be
deactivated again.
...manually no alarm can be triggered?
The manual alarms have been activated and configured in the project.
Contact the professional company and have the appropriate alarm activated and
configured in the project.
... the menu item "Bypass" is not visible?
The menu item "Bypass" is only visible to users with administrator rights and if
the bypass function has been activated in the project. Contact a user with
administrator rights or contact the professional company and have the bypass
function activated.
... the extended menu can not be pulled up?
• You might not have permission to access the extended menu with your PIN.
Contact a user with administrative rights.
• Check to see if another security area is armed. In this case, access to the
extended menu is not possible. Disarm any other security area.
What to do if ...