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3. Troubleshooting
MESSAGE
SITUATION
SOLUTION
Temperature taken in not within
Typical human temperature
range.
(34.0~43.0℃ or
93.2℉~109.4℉).
Make sure the forehead
thermometer is for forehead
measurement, not other human
body site.
Measured over the distance 1-5
cm (0.4-2in).
Optimum measurement distance
is 1cm.
Incorrect test position.
See figure 2 Measuring position
and distance.
Subjects forehead hair,
Antipyretic stickers, head with
sweat, etc.
Subjects sit quietly 5-10 minutes
before the test.
Some people’s body tempera-
ture is lower than the general
population.
The main concern fever
temperature,
Operating temperature
exceeds the range of specified
temperature.
Move to a room within the
operating range wait 30 minutes
before taking temperature.
The screen flicker, automatic
turn off.
Replace battery or the product
has been damaged, needs
repairs.
Battery capacity is too low.
Taking temperature is not
allowed.
Install a new battery
Ambient temperature changes
too fast.
Wait until the ambient
temperature is stably.
ENGLISH
