Page 38 MDE-5386D Hybrid Card Reader S (HCRS) Kit (M13940KXXX) Installation Instructions (Canada) · June 2020
Appendix A: Configuring/Activating FlexPay EMV CRIND Keypad
shows the options in the Service Menu.
Figure 34: Service Menu Options Tree
Service Menu
Setup Menu
Security Setup Menu
System Configuration Menu
1-IP Address
2-Net Mask
3-DHCP Client
4-Date/Time
1-Unit Activation
2-Reader Warning
1-Contact Card Reader
2-Contactless Card Reader
3-Printer Port
4
Press
2
to enter the Security Setup Menu.
This menu is used to activate security mounting sensors.
The FlexPay EMV CRIND software modules are not activated and system communications
are not possible until the unit’s mounting sensors are activated.
The menu displays the following:
• UNIT SERIAL NUMBER: PPN shown at start-up.
• UNIT CHALLENGE NUMBER: Variable code generated when the FlexPay EMV
CRIND starts.
• ENTER MATCHING PASSWORD: Matching password is the answer to the challenge
number.
Note: Gilbarco Call Center provides the matching password by a secure process that uses the
serial number and challenge number, and produces a unique matching password. It
must be entered within a time limit (1 minute) of the challenge number being displayed
or the screen times out and reverts to the main Service Menu.
Figure 35: Security Setup Menu Screen
5
Provide the unit serial number and challenge number to receive a matching password.
Note: Contact Gilbarco Call Center at 1-800-800-7498 to obtain a password and state that
you have a FlexPay EMV CRIND that requires activation.
