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Appendix
Gigaset SX553 WLAN dsl / en / A31008-M1034-B181-1-7619 / appendix.fm / 27.06.2006
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Appendix
Troubleshooting
This section describes common problems and their solution. The Gigaset SX553 WLAN
dsl is easy to monitor thanks to its LED displays. Problems can be quickly identified.
If you cannot solve the connection problem after checking the LED displays, please con-
sult the other sections of the following table. Further information is available on the
Internet at
www.siemens.com/gigasetcustomercare.
Please make sure the firmware on your device is up-to-date. The latest version can be
found on the product page on the Internet.
Symptom
Possible cause and solutions
Power lamp (power) does
not light up.
No power supply.
ì
Check whether the mains adapter is connected to
the Gigaset SX553 WLAN dsl and a power outlet.
ì
Check whether the device is turned on.
ì
Check whether the power outlet and the mains
adapter are working properly. If the mains adapter
is not working properly, please contact our cus-
tomer service unit (see Quick Start Guide).
The LAN LED on a connected
device does not light up.
No LAN connection
ì
Make sure the connected device is turned on.
ì
Check whether the Ethernet cable is plugged in.
ì
Check that you are using the right cable type
(CAT 5) and that the cable is not too long (100 m).
ì
Check that the network card on the connected
device and the cables are not defective. If neces-
sary, replace a defective network card or cable.
ì
Use the Windows device manager (
My Computer
–
Properties
) to check whether the network card is
functioning. If you see a red cross or a question
mark, the driver may not have been installed or
there is a resource conflict. Follow the Windows
instructions to remedy the problem.
ADSL LED flashes
ì
Wait until the integrated DSL modem has com-
pleted synchronisation. This procedure can take up
to 10 minutes.
The DSL LED does not light
up after synchronisation.
ì
Check the DSL cable. Check that the DSL cable is
properly connected to the DSL port and the splitter.
Summary of Contents for Gigaset SX553 WLAN dsl
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Page 2: ...II Template 2005_07_27...