P.31
P.30
Troubleshooting
NO.
Phenomenon
Solution
1
The oven isn’t coming on
Check that the oven is in manual operation mode.
Check that you have selected a cooking function and
a cooking temperature.
2
There appears to be no power to the
oven and grill.
Check that the appliance has been connected to the
electrical mains supply correctly.
Check that the mains fuses are in working order.
Check that the operating instructions for putting the
appliance into manual operation mode have been
followed.
3
The grill function works but the main
oven does not.
Check that you have selected the correct cooking
function.
4
The grill and top oven element is not
working, or cuts out for long periods of
time during use.
Allow the oven to cool for approximately 2 hours. Once
cool, check whether the appliance is again working
properly.
5
Food is not cooking properly.
Ensure that you are selecting the correct temperature
and the correct cooking function for the food that
you are cooking. It may be appropriate to adjust
your cooking temperature by plus or minus 10°C, to
achieve the best cooking results.
6
Food is not cooking evenly.
Check that the oven has been installed correctly and
is level.
Check that the correct temperatures and shelf
positions are being used.
7
The oven light is not working.
Refer to the “Replacing the oven bulb” section.
8
Getting condensation in oven.
Steam and condensation is a natural by product of
cooking any food with high water content, such as
frozen food, chicken etc.
You may get condensation in the oven cavity and
forming between the oven door glasses. This is
not necessarily a sign that the oven is not working
correctly.
Do not leave food in the oven to cool after it has been
cooked and the oven has been switched off.
Use a covered container, where practical, when
cooking to reduce the amount of condensation that
forms.
Troubleshooting
IMPORTANT: If your appliance appears not to be operating correctly, then you
should disconnect it from your mains supply and then contact the Customer Care
Department
DO NOT ATTEMPT TO REPAIR THE APPLIANCE YOURSELF.
Please note that if an engineer is asked to attend whilst the product is under guarantee and finds that
the problem is not the result of an appliance fault, then you may be liable for the cost of the call out
charge.
The appliance must be accessible for the engineer to perform any necessary repair. If your appliance
is installed in such a way that an engineer is concerned that damage will be caused to the appliance
or your kitchen, then he will not complete a repair.
This includes situations where appliances have been tiled in, sealed in with sealant, have wooden
obstructions placed in front of the appliance - like plinths, or any installation other than the one
specified by the manufacturer has been completed.
Please refer to the conditions of guarantee that appear on the warranty card that you receive with the
appliance.
IMPORTANT: The manufacturer operates a policy of continuous improvement and reserves the right to
adjust and modify its products without prior notification.
