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CHAPTER 7
Understanding Messages
Error Messages
When system errors are detected during the MAXX 2 operation, the “Error(s) Detected”
message is displayed. The exact error or errors can be viewed on the MAXX 2 display by
pressing the appropriate function key on the keypad. Clear the message after viewing by
pressing the ENTER key.
The errors, their meanings, and suggested actions are listed in the table below.
Error message
Meaning
Action
Button Version Read
Error 1
The foil button version field can not be
read.
Check the contacts on the cassettes and
bays. Change the foil in the cassette.
Button Version Read
Error 2
The foil button version field can not be
read.
Check the contacts on the cassettes and
bays. Change the foil in the cassette.
Button Write Error 1
The foil button version number field in
memory is corrupt.
The button will not be updated when
the cassette is unloaded from the
carriage. Check the contacts on the
cassettes and bays. Change the foil in
the cassette.
Button Write Error 2
The foil button version number field in
memory is corrupt.
The button will not be updated when
the cassette is unloaded from the
carriage. Check the contacts on the
cassettes and bays. Change the foil in
the cassette.
Can’t Open Boost
File
This error may indicate a disk corruption
problem.
Contact Gerber Field Service.
Can’t Open Config
File
This error may indicate a disk corruption
problem.
Contact Gerber Field Service.
Can’t Open Job File
This error may indicate a disk corruption
problem.
Contact Gerber Field Service.
Can’t Open Knobs
File
The knobs configuration file that stores
calibration and setup data is corrupt or
missing.
Contact Gerber Field Service.
Can’t Open
Language File
The language configuration file(s) is
corrupt or missing.
Contact Gerber Field Service.
Can’t Open Network
File
The network configuration file can’t be
opened.
Contact Gerber Field Service.
Can’t Open 50%
Compensation File
The currently selected 50% density
compensation file can’t be opened.
Contact Gerber Field Service.
Can’t Open 75%
Compensation File
The currently selected 75% density
compensation file can’t be opened
Contact Gerber Field Service.
Check Vacuum
Muffler
The measured vacuum is more than 25
counts above the calibrated vacuum
threshold.
Clean the vacuum muffler. If error still
occurs, contact Gerber Field Service.
Data Expansion
Error
Compressed stored image data is not
expanded correctly.
Re-render the job and re-send it to the
printer.
Summary of Contents for 2
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