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Chapter 5 Health Analysis

GeoVision offers health analysis to GV-Mobile NVR System. The service is intended to give
diagnosis for early and immediate detection of problems.

It is recommended to have the health analysis during the first week after you install the
GV-Mobile NVR, and then have the checkup every three months. It will take 5 working days
for response.

Please prepare the following data for analysis, and send to

[email protected]



System Settings



System Log



Information of your computer system (Processor; Drives; Voltage, Temperature and
Fans)

5.1 System Settings

Please back up your system configurations using the

Fast Backup and Restore

application.

1. Run

Fast Backup & Restore Main System

from the Start menu.

42

Figure 5-1

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Summary of Contents for GV-Mobile NVR System

Page 1: ...GV Mobile NVR System User s Manual User s Manual MBNVR UM A ...

Page 2: ...or omissions No liability is assumed for incidental or consequential damages arising from the use of the information or products contained herein Features and specifications are subject to change without notice GeoVision Inc 9F No 246 Sec 1 Neihu Rd Neihu District Taipei Taiwan Tel 886 2 8797 8377 Fax 886 2 8797 8335 http www geovision com tw Trademarks used in this manual GeoVision the GeoVision ...

Page 3: ...e NVR System s accessories and options Chapter 2 Overview Identifies the GV Mobile NVR System s components Chapter 3 Getting Started Provides step by step instructions on setting up the GV Mobile NVR System Chapter 4 NVR Health Analysis Introduces how to collect data to obtain the service of NVR health analysis from GeoVision Chapter 5 Troubleshooting Suggests courses of action if the GV Mobile NV...

Page 4: ... GV MNVR2100 System 5 2 3 Wireless Antenna 6 2 3 1 GV MNVR1000 System 6 2 3 2 GV MNVR2100 System 7 Chapter 3 Getting Started 8 3 1 Interface Connection 8 3 2 Turning on and off the Power 10 3 2 1 Connecting to the ACC Wire 10 3 2 2 Using the Power Adapter 10 3 3 Installing the Storage Drive 13 3 3 1 GV MNVR1000 System 13 3 3 2 GV MNVR2100 System 14 3 4 Formatting the Storage Drive 16 3 5 Adding th...

Page 5: ...etting Live View with Pop up Alert 38 3 13 Updating GV Mobile NVR System 39 Chapter 4 System Restoration 40 Chapter 5 Health Analysis 42 5 1 System Settings 42 5 2 System Log 44 5 3 Information of Your Computer System 45 5 4 Health Analysis Form 47 5 5 Check List 47 Chapter 6 Troubleshooting 48 Specifications 51 Appendix 55 Supported IP Devices 55 Warranty Policy 56 Warranty Requirements 59 Warran...

Page 6: ...he grounding type plug A grounding plug has two blades and a third grounding prong The third prong is provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet Do not overload wall outlets or extension cords as this may cause fire or electric shock Do not use the product when abnormality occurs such as emitting smoke f...

Page 7: ...v Do not touch the top panel when you replace the storage drive The top panel is a dissipation of heat ...

Page 8: ...or harsh environment 1 1 Features Powered by Intel Atom Core i3 Processor 64 bit Windows Embedded Standard 7 SP1 GPU Decoding Up to 2 Hot Swappable HDD SSD bays for up to 2 Terabytes Fanless System Vibration and Mechanical Shock Protection 2G at 5 500 Hz for SSD Power Ignition Management ACC Wide Operating Temperature 30 C 70 C 22 F 158 F for SSD 2 Gigabit LAN Ports Dual monitor Display VGA and Di...

Page 9: ...monitors with one monitor displaying live view and the other displaying alarm triggering events The hot swap storage drives also provide convenient access to recordings and allow data backup in minutes With the GPS receiver the GV Mobile NVR System is able to transmit the GPS data collected from the satellite to the GV GIS Geographic Information System through mobile network connection for vehicle...

Page 10: ...tic video backup for the GV Mobile NVR is made possible by the LAN connection with GV Backup Center Figure 1 2 The GV FER521 and GV MDR120 220 320 520 1500 Series are complied with EN50155 and suitable for the installation with GV Mobile NVR System With a mobile device or an Internet browser you can access the live view and recorded events anywhere Figure 1 3 3 ...

Page 11: ...em 2 3 pin Terminal Block for ACC Connection and DC In 3 HDD screw x 4 for GV MNVR1000 System 4 HDD screw x 8 for GV MNVR2100 System 5 GPS Antenna 6 GV NVR Dongle for third party IP Camera Connection Optional 7 DVD User s Manual and Quick Start Guide included 1 4 Models The GV Mobile NVR System has the following models GV MNVR1000 System 1 hot swappable bay of HDD SSD Records up to 24 IP channels ...

Page 12: ...e the SSD MLC or SLC or the enterprise level HDD such as HGST Endurastar series and Toshiba automotive HDD 1 7 Maximum Channels and Frame Rate Supported Below are the total channels and frame rates GV Mobile NVR System can support with CPU usage of up to approximate 70 to ensure performance and stability For GV IP Cameras GV MNVR1000 System supports up to 24 Ch GV IP cameras Dual Streams Resolutio...

Page 13: ...V Fisheye Cameras De warping GV MNVR1000 System supports up to 2 Ch GV Fisheye cameras Resolution Single Stream H 264 Supported Channel Total Frame Rate 1 MP 1280 x 1200 2 Ch 30 fps 2 MP 1440 x 1376 2 Ch 30 fps 4 MP 2048 x 1944 1 Ch 15 fps 5 MP 2560 x 1920 1 Ch 10 fps GV MNVR2100 System supports up to 10 Ch GV Fisheye cameras Resolution Single Stream H 264 Supported Channel Total Frame Rate 1 MP 1...

Page 14: ...2 MP 1920 x 1080 4 Ch 120 fps 3 MP 2048 x 1536 4 Ch 80 fps 4 MP 2048 x 1944 4 Ch 60 fps 5 MP 2560 x 1920 6 Ch 60 fps GV MNVR2100 System supports up to 25 Ch third party IP cameras Resolution Single Stream H 264 Supported Channel Total Frame Rate 1 MP 1280 x 1024 25 Ch 750 fps 2 MP 1920 x 1080 19 Ch 570 fps 3 MP 2048 x 1536 15 Ch 300 fps 4 MP 2048 x 1944 13 Ch 195 fps 5 MP 2560 x 1920 11 Ch 110 fps...

Page 15: ...board V3 is designed to program and operate the system and it can also be connected with PTZ cameras directly for PTZ control GV IR Remote Control Controls GV Mobile NVR System with the Remote Control GV TouchDisplay133 The GV TouchDisplay133 is a 13 3 inch touch panel designed for GV Mobile NVR System With the touch panel you can monitor live images and operate GV NVR by simply touching the scree...

Page 16: ...nal 8 Audio Line Out Port 2 HDD Status LED 9 Audio Microphone In Port 3 WWAN LED 10 2 5 HDD SSD Slot 4 USB 3 0 Port 11 Antenna Port x 4 5 Reset Button 12 WLAN LED 6 SIM Card Slot x 2 13 Power Status LED 7 CFast Card Slot Note 1 For the status of LED indicators see 2 1 3 Status Indicator LEDs later in this chapter 2 The WLAN WiFi and WWAN 3G 4G module are optional 1 ...

Page 17: ...tatus LED 9 Audio Microphone In Port 3 WWAN LED 10 Antenna Port x 3 4 Reset Button 11 2 5 HDD SSD Slot x 2 5 SIM Card Slot x 2 12 USB 2 0 Port 6 USB 3 0 Port 13 WLAN LED 7 CFast Card Slot 14 Power Status LED Note 1 For the status of LED indicators see 2 1 3 Status Indicator LEDs later in this chapter 2 The WLAN WiFi and WWAN 3G 4G module are optional 2 ...

Page 18: ...ach status LED WWAN LED WLAN LED HDD LED Power LED Figure 2 3 Indicator LED Color Description HDD LED Orange Glows when HDD SSD is active WWAN LED Orange Glows when the WWAN is active WLAN LED Orange Glows when the WLAN is active Power LED Green Glows when power is turned on 3 ...

Page 19: ...Name 1 Audio Microphone In Port 7 DC Power Output Not Functional 2 Gigabit Ethernet Port x 2 8 DC 10 35V Power Input 3 VGA Output 9 GPS Antenna Port 4 USB 2 0 Port x 2 10 MCU DIO Port Not Functional 5 GPIO Terminal Block Not Functional 11 COM Port x 3 6 DisplayPort 12 Audio Line Out Port 4 ...

Page 20: ...bit Ethernet Port x 2 9 DC 10 35V Power Input 2 Audio Microphone In Port 10 Antenna Port x 3 3 USB 3 0 Port 11 MCU DIO Port Not Functional 4 DisplayPort 12 COM Port x 3 5 VGA Output 13 USB 2 0 Port 6 GPIO Terminal Block Not Functional 14 GPS Antenna Port 7 DC Power Output Not Functional 15 Audio Line Out Port 8 Fuse 15A 5 ...

Page 21: ...ith WiFi 3G 4G and GPS antennas is shown as below Note 1 You can freely arrange and switch WiFi and 3G 4G antennas in ports 2 GPS module is already built in the GV Mobile NVR System WiFi 3G 4G modules are optional 1 2 Figure 2 6 3 Figure 2 7 No Name 1 WiFi Antenna x 2 2 3G 4G Antenna 3 GPS Antenna ...

Page 22: ...h WiFi 3G 4G and GPS antennas is shown as below Note 1 You can freely arrange and switch WiFi and 3G 4G antennas in ports 2 GPS module is already built in the GV Mobile NVR System WiFi 3G 4G modules are optional 2 1 3 Figure 2 8 No Name 1 GPS Antenna 2 WiFi Antenna x 2 3 3G 4G Antenna 7 ...

Page 23: ...tarted 3 1 Interface Connection This section describes the equipments required to operate the GV Mobile NVR System Here we use the GV MNVR2100 System for example 3 Rear Side 4 2 1 HDD SSD x 2 Front Side 7 5 6 Figure 3 1 8 ...

Page 24: ...tors by using the VGA connector and DisplayPort 3 Connect one end to the Gigabit Ethernet port and the other end to Network by using the RJ 45 cable 4 Connect the keyboard and the mouse to the USB ports 5 Connect the speaker to the Audio Line Out port 6 Optionally connect the microphone to the Audio Microphone In port for two way audio with IP cameras 7 Insert the 2 5 HDDs or SSDs into the storage...

Page 25: ...inal block The system will automatically start after you power on the vehicle for 5 seconds After you power off the vehicle for 3 seconds the system will turn off automatically 3 2 2 Using the Power Adapter To turn on and off the GV Mobile NVR System using an optional power adapter from GeoVision follow the steps below 1 Plug the 3 pin terminal block connected with power adapter to the panel s pow...

Page 26: ... block with the optional power adapter For the connection and operation follow the steps below Rocker Switch Figure 3 4 1 For the 3 pin terminal block with optional power adapter unplug the U shaped wire from the Power and Ignition pins U Shaped Wire Power Ignition Ground Figure 3 5 2 Connect the wires of the rocker switch to the Power and Ignition pins respectively Figure 3 6 11 ...

Page 27: ...wered on about 3 seconds later 5 To turn off the GV Mobile NVR System press the rocker switch again Note After the power is on the GV Mobile NVR System will run a series of self tests and a series of messages may be displayed as the various hardware and software subsystems are activated After the process is finished the GV System Software Multicam Surveillance System should load automatically and ...

Page 28: ... and pull out the drive drawer Figure 3 8 2 Insert the storage drive into the drive drawer with the SATA data and power connector facing towards the end Power Connector Figure 3 9 3 Secure the storage drive with the drive drawer using the supplied 4 screws Figure 3 10 Note For convenience it is suggested to secure the screws with the drive drawer being placed downward 13 4 Insert the drive drawer ...

Page 29: ...the covers Figure 3 11 2 Press the release latch and pull out the drive drawer using the drawer handle that pops out Release Latch Figure 3 12 3 Insert the storage drive into the drive drawer with the SATA data and power connector facing towards the end Power Connector 14 Figure 3 13 ...

Page 30: ... into the HDD SSD slot press the drawer handle back and rotate the release latch until it is vertical to lock the drive drawer Figure 3 15 6 Put the cover back and secure the thumb screw 7 Repeat the steps above to install the storage drive in the other HDD SSD slot The HDD Status LED glows and the storage drive is ready for use 15 ...

Page 31: ...D to your system you will need to format the storage drive before recording 1 On the GV Desktop click the Programs button and select Disk Management Figure 3 16 2 Type the ID and password in the dialog box The default ID and password are 0000 16 Figure 3 17 ...

Page 32: ...Getting Started 3 Right click in the unallocated space of a new drive and select New Simple Volume 3 Figure 3 18 4 The New Simple Volume Wizard appears Click Next to continue Figure 3 19 17 ...

Page 33: ...same as the maximum disk space Make changes if necessary and click Next to continue Figure 3 20 6 Assign a drive path that is not in use by other devices and click Next to continue Figure 3 21 Note The default drive path starts from D 18 ...

Page 34: ...Getting Started 3 Type a name in the Volume label box ex HDD1 and click Next to continue 7 Figure 3 22 8 When the formatting is complete click Finish to close the wizard Figure 3 23 19 ...

Page 35: ...9 When the drive is successfully initialized partitioned and formatted its status description should display Healthy 20 Figure 3 24 ...

Page 36: ...D Tool The MediaMan Tools window appears 1 Figure 3 25 2 If a storage drive is already inserted right click it in the MediaMan Tools window select Add for recording and select the storage group from the drop down list 3 If a storage drive is not inserted follow the steps below A Insert a HDD SSD to the GV Mobile NVR System This dialog box appears Figure 3 26 21 B Click Add to recording path and se...

Page 37: ...Man Tools window if the storage drive is successfully added to store data its Status field should display Standby Status field Figure 3 27 6 To add another formatted storage drive repeat the above steps For the details on using Hot Swap HDD Tool see Hot Swap Recording Chapter 11 DVR User s Manual GV Desktop Program button User Manual 22 ...

Page 38: ...tus LED No 2 Figure 2 1 2 2 is off 2 To replace a new storage drive For GV MNVR1000 System see 3 1 1 GV MNVR1000 System to replace a new storage drive For GV MNVR2100 System see 3 1 2 GV MNVR2100 System to replace a new storage drive Warning Do not touch the top panel when you replace the storage drive The top panel is a dissipation of heat and it may be extremely hot 23 ...

Page 39: ...o storage drive is assigned to this LED The system is not started Green A storage drive is assigned to this LED Red The storage drive is full Flashing Green The system drive is recording Flashing Red The storage drive is recycling 1 On the GV Desktop click the Programs button and select Hot Swap HDD Tool 2 Click Tools on the menu bar and select Setup LED Panel This dialog box appears 24 Figure 3 2...

Page 40: ... other drives to LEDs freely drag and drop the hard disk drive to the desired LED on the tree 4 Click OK to apply the settings and minimize the MediaMan Tools window to display the LED panel on the screen If you want to return to the MediaMan Tools window right click the LED panel and select Switch to the setup window 5 Note 1 Because the LEDs are designed to indicate the video and audio files are...

Page 41: ...2 168 0 200 Connection 2 192 168 0 201 Default Subnet Mask 255 255 252 0 The local area connections listed correspond to the Ethernet ports as shown below Local Area Connection 1 Default IP 192 168 0 200 Local Area Connection 2 Default IP 192 168 0 201 Figure 3 30 To change the above default IP addresses follow the steps below 1 On the GV Desktop click the Programs button and select Control Panel ...

Page 42: ...0 The Control Panel window appears 3 Under Network and Internet click View network status and tasks Figure 3 32 4 Under Connections select the Local Area Connection you want to configure Figure 3 33 5 Select Internet Protocol Version 4 TCP IPv4 and select Properties Figure 3 34 27 ...

Page 43: ...Select Use the following IP address and type the new IP information in the fields Or select Obtain an IP address automatically to enable dynamic IP address Figure 3 35 7 Click OK to finish the setting 28 ...

Page 44: ... Exit the main screen to display the GV Desktop screen Figure 3 36 2 Click the Settings button and type the valid ID and password The default ID and Password are 0000 The Settings dialog box appears 3 Under Desktop Type select Windows from the drop down list and click OK 4 Click the Log Off button and type the ID and Password to display the Windows desktop 3 2 4 Figure 3 37 The GV Desktop 29 ...

Page 45: ...3 10 Returning to GV Desktop To return to GV Desktop click the Windows Start button point to All Programs click GV NVR and click Key Lock Utility Figure 3 38 30 ...

Page 46: ...sonalization section This dialog box appears Figure 3 39 3 Click the Display list If you do not see multiple monitors listed check if your additional monitors are connected with the system properly 4 Select the primary monitor from the list and select Make this my main display 5 Select additional monitors from the list and select Extend these displays in the Multiple displays drop down list 6 Clic...

Page 47: ...down list 11 To define the live view monitor in the MultiCam tab select Monitor 1 from the Select Monitor drop down list 12 To define the playback monitor in the ViewLog tab select Monitor 2 from the Select Monitor drop down list 13 Click the OK button 14 Exit and re start the system The live view should appear on monitor 1 15 Click the ViewLog button on the main screen and select Video Audio Log ...

Page 48: ...tor Pop up Alert You can be alerted by pop up live videos when motion is detected or I O devices are triggered 3 12 1 Activating Two Monitors Use Windows Display Property to activate multiple monitors 1 Follow Steps 1 to 6 in 3 11 Twin View Display to configure the second monitor 2 Start the GV System click the Configure button click Accessories select Digital Matrix Setting select monitors from t...

Page 49: ...atrix Setting This dialog box appears Figure 3 42 2 Use the Display list to select the monitor to be configured 3 Select Screen Division 4 Drag and drop the camera numbers to the desired positions on the divisions To clear the assignment drag and drop the C icon to that position 5 Select Live Mode 6 Repeat above steps to configure other monitors 7 Click OK to apply the settings 34 ...

Page 50: ...can 4 Select Screen Division 5 Drag and drop the camera numbers to the desired positions on the divisions To clear the assignment drag and drop the C icon to that position 6 Specify Dwell Time for how long this scanned page remains on the monitor 7 Repeat Steps 2 to 5 to configure more scanned pages for the specific monitor 8 Repeat Steps 1 to 7 to configure scanned pages for the second monitor 9 ...

Page 51: ...Time Specify the amount of time that a pop up live video remains in the foreground Popup Interruption Interval Specify the interval between camera pop ups This option is useful when several cameras are activated for pop up alert at the same time 3 Use the Display list to select other monitors for setup 4 After above settings click the Matrix icon and return to Figure 3 42 5 Select Event Popup Mode...

Page 52: ... multiple monitors are placed close to each other Example Camera 1 Camera 2 Camera 3 Camera 4 and Camera 5 are assigned for pop up alert on both Monitor 1 and Monitor 2 Monitor 1 is set at 4 screen divisions When the five cameras are triggered at same time the first 4 cameras show up on Monitor 1 and the 5th on Monitor 2 2 1 3 4 5 Monitor 1 Monitor 2 2 Parallel Mode This mode allows the same camer...

Page 53: ...tting Live View 2 To configure pop up alert in the upper left column click Event Popup Figure 3 44 appears 3 Configure Motion Trigger I O Trigger Popup Dwell Time and Popup Interruption Interval for each monitor For details see 3 12 4 Setting Pop up Alert 4 Click the Matrix icon and return to Figure 3 42 Ensure the Live Mode option is selected 5 Click OK The live view mode you configured for each ...

Page 54: ...3 Updating GV Mobile NVR System If you like to update your GV Mobile NVR System contact your dealer for more information Before contacting your dealer you may check software update news at our website http www geovision com tw ...

Page 55: ...d to re install all settings and passwords But the recovery will not delete your recording files saved on the GV Mobile NVR System since it only reformats the partition C and all of your files are still stored on other partitions 1 On the GV Desktop click the Program button and select Recovery The system will run this command by itself Figure 4 1 2 Restart the GV Mobile NVR System Press F11 button...

Page 56: ...ion 41 4 4 When the below screen appears press the Recovery button Figure 4 2 5 When the restoring process is completed the screen will automatically show the GV Desktop and the system will restore the default values ...

Page 57: ...ile NVR and then have the checkup every three months It will take 5 working days for response Please prepare the following data for analysis and send to dvrsystem geovision com tw System Settings System Log Information of your computer system Processor Drives Voltage Temperature and Fans 5 1 System Settings Please back up your system configurations using the Fast Backup and Restore application 1 R...

Page 58: ...nt System This dialog box appears Figure 5 2 3 Press the Next Step button to back up all your system settings The Save As dialog box appears 4 Select the destination drive to store the backup file When the backup is complete this message Successfully Backup MultiCam System Settings will appear 43 ...

Page 59: ...lder database If you have modified the default location you can check the path by the following steps 1 Click the Configure button on the Main System select System Configure and then select System Log Setting This dialog box appears Figure 5 3 The location of your system log is listed after Log Path 2 44 ...

Page 60: ...ype Frequency Data Cache L1 Trace Cache L1 Cache L2 Voltage Processor Temperature FPU Coprocessor Drives includes Number of Hard Disk Number of Drive Total Size and Free Space of Drive Voltage Temperature and Fans includes Monitoring Chip Voltage CPU Chassis Fan Processor Temperature Mainboard Temperature Hard Disk Temperature 1 Download and install PC WIZARD from http www cpuid com pcwizard php 2...

Page 61: ...formation as HTML file 7 To save the Voltage Temperature and Fans information please follow these steps A Click the Voltage Temperature and Fans icon The related data is displayed at the right window B Click the first item Monitoring Chip C Click Edit on the menu bar and click Select All to highlight all the contents D Click Edit on the menu bar and select Copy E Open a Notepad Paste and save the ...

Page 62: ...tem Contact Person Title Company Name Telephone O H Fax E Mail Model Bar Code 5 5 Check List Read this check list before submitting the health analysis request System Settings EXE file System Log sys mdb Computer System Processor information of HTML file Computer System Drives information of HTML file Computer System Voltage Temperature and Fans information of TXT file Health Analysis Form ...

Page 63: ...es or invalid files or directories try these steps 1 Use the HD Tune utility to scan the storage drive for errors Follow these steps A Download and install HD Tune from http www hdtune com B Click the Error Scan tab and click Start to scan Any found defects will be shown as red blocks see Figure 5 1 Figure 6 1 48 C If your storage drive is damaged replace a new one ...

Page 64: ...elect Disk Management See Figure 3 16 B Right click the desired storage drive and select Properties from the file menu to display the Properties window Figure 6 2 C Click the Tools tab in the upper portion of the window D Under Error checking click the Check Now button Figure 6 3 E Select Automatically fix file system errors and Scan for and attempt recovery of bad sectors Figure 6 4 49 F Click St...

Page 65: ...open Web interfaces Unable to locate all the GV IP cameras by using the IP Device Utility If you can not locate all the GV IP cameras by using the IP Device Utility try the following instructions 1 Ensure all the GV IP cameras are connected to the same LAN with the GV Mobile NVR System and check the network connectivity 2 Ensure you have powered on all the GV IP cameras 3 Click the Search button o...

Page 66: ... VGA and DisplayPort Video Output USB 2 0 Rear 2 ports Front 1 port Rear 1 port USB 3 0 Front 1 port Front 1 port Rear 1 port Power DC 10 35V ACC Vehicle Ignition 3G 4G Front 4 ports Front 3 ports Rear 3 ports Connector Antenna Rear 1 port Rear 1 port GPS Power Adapter Optional Input AC 100 240V 50 60 Hz Output DC 24V 5A N A Fan Environment 0 C 60 C 32 F 140 F HDD Operating Temp SSD 30 C 70 C 22 F...

Page 67: ... 25 channels 3 MP 32 channels 32 channels Video Input GV MNVR2100 5 MP 32 channels 32 channels GV MNVR1000 Up to 24 channels Up to 24 channels Audio Input GV MNVR2100 Up to 32 channels Up to 32 channels Physical Dimensions W x H x D 260 x 50 x 176 mm 10 24 x 1 97 x 6 93 260 x 79 5 x 206 mm 10 24 x 3 13 x 8 11 Net Weight 2 1 kg 4 63 lb 1 kg 2 2 lb 2 5 kg 5 51 lb 1 kg 2 2 lb 20 G Operating Shock Ope...

Page 68: ... sec 1 min 5 min Instant Playback Supported Watermark Search and Backup Date Time Camera Event type Search Method DVD R DL DVD R DL DVD R DVD RW DVD R DVD RW Backup Type Note For backup function you need to connect an external USB DVD CD burner Remote Monitoring Monitoring Environment Web browser IE Chrome Firefox and Safari Mobile device iOS and Android Max 24 channel multi views GV MNVR1000 Live...

Page 69: ...erbian Simplified Chinese Slovakian Slovenian Spanish Swedish Thai Traditional Chinese Turkish Software License Free License 24 32 channels from GV IP devices Maximum License 24 32 channels from third party IP devices Increment for Each License 1 to 24 32 third party IP cameras at an increment of 2 Dongle Type External Note All specifications are subject to change without notice ...

Page 70: ...nformation on the supported IP devices refer to Supported IP Camera List on GeoVision s website http www geovision com tw english 4_21 asp GeoVision ACTi Arecont Vision AXIS Bosch Canon CNB D Link Etrovision Hikvision HUNT IQinVision JVC LG MOBOTIX Panasonic Pelco Samsung Sanyo SONY UDP Verint VIVOTEK 55 ...

Page 71: ...art is exchanged any replacement item becomes your property and the replaced item becomes GeoVision s property It is customer s sole responsibility and requirement to prove these Products are under warranty by submit your sales invoice and bar code otherwise GeoVision will determine these Products warranties period at its option GeoVision reserves the right at its sole discretion and any time to m...

Page 72: ...ce are hereby excluded to the extent allowed by applicable law and are expressly disclaimed by GeoVision To the extent implied warranties cannot be excluded such warranties are limited in duration to the express warranties period Because some states or jurisdictions do not allow limitations on how long implied warranties lasts the above limitation may not apply These warranties give customers spec...

Page 73: ...d by GeoVision Customer acknowledges and agrees that GeoVision has set its prices in reliance upon the disclaimers of warranties and the limitations of liability set forth herein that the same reflect an allocation of risk between the parties and that the same form an essential basis of the bargain between the parties These Warranties shall be governed by and construed in accordance with the laws ...

Page 74: ...ant to investigate other sources of assistance first Before returning the product try the following 1 Review troubleshooting sections in the documentation for software and peripheral devices 2 Try rebuilding the operating system and GV System by using the Recovery DVD 3 Consult your dealer They are your best sources for current information and support Or you can call or email GeoVision offshore of...

Page 75: ...inal carton using the original packing material or in equivalent packaging 3 The product shall be returned to GeoVision Taiwan at your expense for shipping and insurance costs BEFORE YOU DELIVER YOUR GV MOBILE NVR SYSTEM FOR WARRANTY SERVICE IT IS YOUR RESPONSIBILITY TO BACK UP YOUR DATA YOU WILL BE RESPONSIBLE FOR REINSTALLING ALL DATA SETTINGS AND PASSWORDS DATA RECOVERY IS NOT INCLUDED IN THE W...

Page 76: ...our records Name First given Surname family name Company Name only if the product is owned by company Mailing Address City Town Province State Country Postal Code Telephone O H Fax E Mail Date of Purchase e g 16 APR 2012 Product Please check the model and its items you purchased Model GV MNVR1000 System GV MNVR2100 System The system with third party IP devices 1 Channel 2 Channels 4 Channels 6 Cha...

Page 77: ...Code Shipment Date GeoVision Inc 9F No 246 Sec 1 Neihu Rd Neihu District Taipei Taiwan Tel 886 2 8797 8377 Fax 886 2 8797 8335 Email sales geovision com tw dvrsystem geovision com tw http www geovision com tw ...

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