GEAppliances GFW400, Owner'S Manual & Installation Instructions

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Before you call for service…
Problem Possible Cause What To Do
Loud or unusual noise;
vibration or shaking
Cabinet moving Washer is designed to move 1/4” to reduce forces transmitted to
the floor. This movement is normal.
All rubber leveling legs are not
firmly touching the floor
Push and pull on the back right and then back left of your washer
to check if it is level. If the washer is uneven, adjust the rubber
leveling legs so they are all firmly touching the floor and locked in
place. Your installer should correct this problem.
Unbalanced load Pause unit, open door and manually redistribute load. To check
machine, run rinse and spin with no load. If normal, unbalance
was caused by load.
Pump clogged See page 12 on how to clean the Pump Filter.
No power/washer not
working or dead
Washer is unplugged Make sure cord is plugged securely into a working outlet.
Water supply is turned off Turn both hot and cold faucets fully on.
Circuit breaker/fuse is tripped/
blown
Check house circuit breakers/fuses. Replace fuses or reset
breaker. Washer should have separate outlet.
Automatic self system checks First time the washer is plugged in, automatic checks occur. It
may take up to 20 seconds before you can use your washer. This
is normal operation.
Snags, holes, tears,
rips or excessive wear
Overloaded Do not exceed maximum recommended load sizes. See
recommended maximum load sizes on page 11.
Pens, pencils, nails, screws or
other objects left in pockets
Remove loose items from pockets.
Pins, snaps, hooks, sharp
buttons, belt buckles, zippers
and sharp objects left in pockets
Fasten snaps, hooks, buttons and zippers.
Control time wrong or
changes
This is normal During spin the washer may need to rebalance the load
sometimes to reduce vibrations. When this happens, the
estimated time is increased causing time left to increase or jump.
Not enough water This is normal Horizontal washers do not require the tub to fill with water like
top-load washers.
Washer pauses or has
to be restarted, or
washer door is locked
and will not open
Pump clogged See page 12 on how to clean the Pump Filter.
Door unlocks or press
Start and machine
doesn’t operate
This is normal Front-load washers start up differently than top-load washers, and it
takes 30 seconds to check the system. The door will lock and unlock.
Incorrect operation Simply open and close the door firmly; then press Start.
Water does not enter
washer or enters
slowly
Automatic self system checks After Start is pressed, the washer does several system checks.
Water will flow 60 seconds after Start is pressed.
Water supply is turned off Turn on both hot and cold faucets fully.
Water valve screens are
stopped up
Turn off the water source and remove the water connection
hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect the
hoses and turn the water back on.
Inlet hose screen washers are
stopped up
Turn off the water source and remove the inlet hoses from
the wall faucets. Use a brush or toothpick to clean the screen
washers in the end of the hoses. Reconnect the hoses and turn
the water back on.
Wrinkling Improper sorting Avoid mixing heavy items (like work clothes) with light items (like blouses).
Overloading Load your washer so clothes have enough room to move freely.
Incorrect wash cycle Match cycle selection to the type of fabric you arewashing
(especially for easy care loads).
Repeated washing in water
that is too hot
Wash in warm or cold water.