GEAppliances GFW400, Owner'S Manual & Installation Instructions

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GEAppliances.com
Problem Possible Cause What To Do
Grayed or
yellowed clothes
Not enough detergent Use correct amount of detergent.
Not using HE (high efficiency)
detergent
Use only HE detergent.
Hard water Use hottest water safe for fabric.
Use a water conditioner like Calgon brand or install a water softener.
Water is not hot enough Make sure water heater is delivering water at 120°–140°F (48°–60°C).
Detergent is not dissolving Try a liquid HE detergent.
Dye transfer Sort clothes by color. If fabric label states wash separately, unstable
dyes may be indicated.
Colored spots Incorrect use of fabric softener Check fabric softener package for instructions and follow directions
for using dispenser.
Dye transfer Sort whites or lightly colored items from dark colors.
Promptly remove wash load from washer.
Water
temperature is
incorrect
Water supply is improperly
connected
Make sure hoses are connected to correct faucets.
House water heater is not set
properly
Make sure house water heater is delivering water at 120°–140°F
(48°–60°C).
Slight variation in
metallic color
This is normal Due to the metallic properties of paint used for this unique product,
slight variations of color may occur due to viewing angles and lighting
conditions.
Bad odor inside
your Washer
Washer unused for a long time,
not using recommended quality
of HE detergent or used too
much detergent
Run a Tub Clean cycle.
In case of strong odor, you may need to run the Tub Clean cycle more
than once.
Use only the amount of detergent recommended on the detergent
container.
Use only HE (high efficiency) detergent.
Always remove wet items from the washer promptly after machine
stops running.
Leave the door slightly open for the water to air dry. Close supervision
is necessary if this appliance is used by or near children. Do not allow
children to play on or in this or any other appliance.
Detergent leak Incorrect placement of
detergent insert
Make sure detergent insert is properly located and fully seated. Never
put detergent above max line.
This is normal It is normal operation to see detergent leak on door gasket about 20
seconds after filling the dispenser.
Improper
dispensing of
softener or
bleach
Dispenser clogged Monthly clean the dispenser drawer to remove buildup of chemicals.
Softener or bleach is filled
above the max line
Make sure to have the correct amount of softener or bleach.
Softener or bleach cap issue Make sure softener and bleach cap for dispenser are seated or they
will not work.
Dispenser drawer
not dispensing
properly
Laundry detergent packet
placed in dispenser drawer
Laundry detergent packets should not be used in the dispenser.
They should only be added directly to the wash tub following the
manufacturer's directions.
Pump running
while washer is
not in use
Clog in sump drain This is normal. Drain sump is detecting an undesired water fill level
from a potential open faucet. Shut off water valve and inspect water
valve for blockage.