GE Transport Pro, Service Manual

Page: 55 / 110

Revision A Transport Pro 6-9
2012659-042
Troubleshooting: Service Menu
Error logs record operating system events that impact the system
function. Tech Support may request error logs when troubleshooting a
monitor. Contact Tech Support if you need clarification of any of the
error logs.
An error log can hold up to 50 events, in the order the event occurred.
When the 50 event limit is reached, subsequent events replace the
earliest event(s) in the log.
To access the error logs, follow this procedure.
1. From the Main Menu, select Monitor Setup > Service Mode .
2. Enter the service password.
3. Rotate and press the TRIM KNOB control to select REVIEW
ERRORS from the Service Mode Menu.
4. To view the error logs, rotate and press the TRIM KNOB control to
select either of the following:
‹
VIEW OUTPUT ERRORS — Displays time-dated output
software errors in the Run Time Error Log pop-up window.
‹
(TRAM only) VIEW INPUT ERRORS — Displays time-dated
input software errors in the Run Time Error Log pop-up window.
5. Use the TRIM KNOB control to scroll through each logged error.
The following parameters display for each error.
Parameter Description
PROCESS NAME The task that was operating when the event or
problem occurred.
ERROR CODE A software code for the type of event or problem that
occurred.
SEVERITY Indicates the level of impact of the event or problem
on the system.
„
CONTINUE — The event or error was logged, the
task may or may not have completed, but the
system was able to continue operating. Most error
log entries have this severity level.
„
FATAL — The event or error was logged, the task
did not complete, and the system was unable to
continue operating as recovery was not possible.
This level of severity in an event or error is always
followed by an automatic warm start.
„
FORCED RESET — The operating system
restarted normally after a known condition, such as
an Internet address change, patient discharge, etc.
DATE The date the event or problem occurred.
TIME The time the event or problem occurred.