INTRODUCTION: How to Reach Us
1-6
APEX Telemetry Transmitter
Revision D
401566-166
How to Reach Us
Customer Support
and Equipment
Repair Information
If you have questions about your monitoring equipment or if you need
service for equipment repair call:
Ordering Service
Parts
Service parts are items that are not expended in the normal operation of
the product. They are generally replacements for defective or
malfunctioning items inside the product. Service parts include PCB
assemblies, electronic components, internal cables and harnesses,
software or firmware, and operator and service manuals.
A part number for the item to be replaced is necessary for ordering a
service part. If the part number for the desired item is unobtainable, the
following will be necessary to order the item:
• model and serial number of the equipment
• part number/name of the assembly where the item is used,
• item name, and
• where applicable, reference designation (e.g., R13, S12, U32).
Supplies Information
Supply items are generally those items used during normal operation of
a product. Leadwires, electrodes, patient cables, printer paper, Aqua-
Knot water traps, airway adapters, and calibration gases are examples of
supply items.
Make telephone inquiries about supply items at:
U.S.A and Canada:
800-558-7044 (24-hour service)
Other countries:
561-575-5000 (during U.S. business hours only)
or contact your local sales and service
representative
Local sales and service
representative:
Name:
______________________________________
Telephone:
___________________________________
U.S. only:
800-558-5102
Outside U.S.:
414-521-6856 (or contact your local sales and service
representative)
