Appendix
41
Caller ID
Problem
Cause/solution
Caller-ID
information is
not displayed.
•
You must subscribe to Caller ID service from your service
provider/telephone company.
•
Make sure the base unit is plugged directly into a telephone
modular jack. If you are using a line with DSL service, make
sure you have properly installed the DSL filters supplied by your
service provider.
While on a call,
new caller-ID
information is
not displayed.
•
You must subscribe to Caller ID with Call Waiting service from
your service provider/telephone company.
Answering system
Problem
Cause/solution
The unit does
not record new
messages.
•
Make sure the answering system is on.
•
The message memory may be full. Some messages will need to
be deleted.
Cannot access
the answering
system locally
through
a system
handset.
•
The system may be in use by another party.
•
The system is busy recording a message.
Cannot operate
the answering
system
remotely.
•
You must use a touch-tone telephone for remote access.
•
Make sure you follow the remote access procedures in this
user’s guide.
General Product Care
•
Avoid dropping the handset, as well as other rough treatment to the phone.
•
Clean the phone only with a dry soft cloth.
•
Never use cleaning agents, paint thinner, abrasive powder, alcohol, or other
chemical products to clean the unit. Doing so will damage the unit.
•
Retain the original packaging in case you need to ship the phone at a later date.