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Appendix

Troubleshooting guide

If your telephone system is not operating properly, first try these general reset

procedures:
1.  Unplug all power adapters from the power outlets.
2.  Disconnect the telephone line cord from the base or modular jack.
3.  Remove the battery compartment covers and unplug all handset battery packs.
4.  After a few minutes, re-install all handset battery packs, making sure that the

connectors are snug and the wires are not pinched before replacing all battery

compartment covers.

5. Plug the power adapters for the base and any chargers back into their power

outlets. Be sure not to use outlets that are controlled by wall switches or timers.

6. Place all handsets in the chargers to charge without interruption for at least 30

minutes before use.

7. Plug the line cord into the telephone base or modular jack and verify operation.
For product assistance or for more information about accessories, visit our website at

www.gephones.com

or call our customer service center at

1-877-394-9775

.

General Performance

Problem

Cause/solution

Cannot hear a

dial tone.

•

Increase the volume on the handset.

•

Disconnect the telephone line cord from the base unit and

connect it to a known working telephone. If the known working

telephone operates properly, contact our customer support

center for warranty information.

Handset does

not ring.

• The ringer may be off. Increase the ringer volume.
•

Make sure your handset is charged.

You experience

audible static,

noise, or fading

in and out.

•

The handset may be near the end of range limit. Move the

handset closer to the base unit.

•

If you are using a line with DSL service, make sure you have

properly installed the DSL filters supplied by your service

provider.

•

Try to relocate the base unit and use the handset away from

sources of electrical interference.

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Summary of Contents for 30544

Page 1: ...Model number 30544 DECT 6 0 CORDED CORDLESS TELEPHONE ...

Page 2: ...special offers or discounts on future purchases It will not diminish your warranty rights if you choose not to register Assistance and more information Retain your sales receipt as proof of purchase in the event warranty service is necessary For product assistance or for more information about accessories visit our website at www gephones com or call our customer service center at 1 877 394 9775 A...

Page 3: ...a call 17 Handset settings Ringer volume 18 Ringer Tones 18 End Range Tone 18 Key beeps 18 Equalizer 19 Handset name 19 Display language 19 Auto Talk 20 Telephone base settings Ringer volume 21 Ringer tone 21 Key beeps 21 Display language 21 Base name 22 Equalizer 22 Clock and alarm Date and time 23 Phonebook Add a phonebook record 24 Memory location 25 Character table 26 To search a phonebook ent...

Page 4: ...answering system remotely 37 Remote access commands 38 Advanced settings Registering a handset 39 Deregistering a handset 39 Appendix Troubleshooting guide 40 General Product Care 41 Important Safety Instructions 42 FCC Parts 15 68 and ACTA 45 One Year Limited Warranty 48 Index 50 Technical specification 52 Remote access operation card 53 ...

Page 5: ...4XE3 4 for 30544XE4 Cordless handset 1 for 30544XE1 2 for 30544XE2 3 for 30544XE3 4 for 30544XE4 Battery compartment cover 1 for 30544XE1 2 for 30544XE2 3 for 30544XE3 4 for 30544XE4 Battery 1 for 30544XE1 2 for 30544XE2 3 for 30544XE3 4 for 30544XE4 Telephone line cord Telephone base User s guide Power adapter for telephone base ans annc clear memo Corded handset Handset coiled cord DECT 6 0 CORD...

Page 6: ... on the right 3 Plug the other end of the telephone line into a telephone wall jack 4 Plug the larger end of the power adapter into an electrical outlet not controlled by a wall switch If you have DSL high speed Internet service a DSL filter is required not included Contact your DSL service provider for more information about DSL filter DSL filter not included is required if you have DSL high spee...

Page 7: ...hone base Plug the other end of the handset coiled cord into the jack at the corded handset Charger installation Corded handset installation Plug the power adapter into an electrical outlet not controlled by a wall switch Route the cord through the tabbed slot Route the cord through the tabbed slot ...

Page 8: ...ied rechargeable battery or replacement battery Visit our website at www gephones com to order a replacement battery if necessary 1 Plug the battery connector securely into the socket inside the handset battery compartment Make sure that red and black wires on the plug are properly inserted into the socket as shown 2 Place the battery and the wire inside the battery compartment 4 Place the handset...

Page 9: ...n or off During a call press to answer an incoming call if you receive a call waiting alert Press to delete the message during playback Press and hold to delete all old messages when the phone is not in use During a call press to send touch tone signals temporarily CID up Press to review the call log when the telephone is not in use While in menu press to scroll up Press to increase the volume dur...

Page 10: ... During a call press to switch between speakerphone and normal handset use boost Press to increase the listening volume during a call EQ Press to adjust the audio tone during a call memo Press to skip to the next message during message playback Press and hold to record a memo play Press to play messages or stop playback Press and hold to add a dialing pause when dialing or entering numbers into ph...

Page 11: ...he telephone is not in use While in menu press to scroll down During a call press to decrease the incoming volume During a call press to hang up During programming press to cancel and exit without making changes Press and hold to add a dialing pause when dialing or entering numbers into phonebook Press to switch between upper case and lower case when entering names into phonebook Press to show men...

Page 12: ... icon to indicate a full charge even if the handset is only removed from the charger for a short time and replaced This is a normal operation and does not indicate a battery issue Battery icon is empty and the screen shows LOW BATTERY CHARGE HANDSET Battery is low Place the handset in the charger to charge without interruption at least 30 minutes before use The screen is blank Battery has no power...

Page 13: ...g Displays when the telephone base is within reception range Scrolls to indicate battery charging when handset is in the telephone base or charger Flashes and empty when battery level is low Speakerphone is in use Displays when there are new calls Displays when there is a new voice mail message Available only if you have subscribed to voice mail service from your telephone service provider Display...

Page 14: ...de optional If you program your area code the caller ID history displays only seven digits of the telephone numbers from your area code Using a cordless handset 1 Press 2 Press or to select Handset Setup and then press 3 Press or to select Area Code and then press 4 Enter your area code and then press to confirm Using the telephone base 1 Press when in idle mode 2 Press to select Base Setup and th...

Page 15: ...ed 2 Lift the corded handset or press to call Answer a call Using a cordless handset Press to answer an incoming call When there is an incoming call the screen and dial pad backlight will be on Using the telephone base Lift the corded handset or press NOTE The screen shows the elapsed time as you talk in hours minutes and seconds Mute The mute function allows you to turn off the microphone while o...

Page 16: ...he volume On the telephone base Press to increase or to decrease the volume NOTE Only the listening volume can be adjusted Audio boost Press the boost button on the telephone base or the left side of the cordless handset to amplify the listening volume during a call This feature is designed to assist users who may have difficulty hearing the call at normal sound levels To return the handset to the...

Page 17: ...Press or to select the desired phone number and then press 3 Press or to select Save to Pb and then press 4 Enter the name by using the dial pad refer to the character table on page 26 for more information and then press 5 Edit the number by using the dial pad if necessary and then press 6 Press or to select the desired ringer tone and then press to confirm Using the telephone base 1 Press redial ...

Page 18: ...ill hear a call waiting alert tone when there is a second incoming call If you subscribe to both caller ID and call waiting with caller ID services the second caller s information is displayed after you hear the call waiting alert tone On a cordless handset 1 Press to answer the second incoming call 2 Press to switch between calls On the telephone base 1 Press to answer the second incoming call 2 ...

Page 19: ... Setup and then press 3 Press or to select Reset VMWI and then press 4 Press again to select Yes to confirm Using the telephone base 1 Press when in idle mode 2 Press to select Base Setup and then press 3 Press to select Reset VMWI and then press 4 Press again to select Yes to confirm Intercom Find You can locate a misplaced handset by paging it from the telephone base 1 Press on the telephone bas...

Page 20: ... Press to answer the intercom call on the other cordless handset 4 To end the intercom call press or place the cordless handset in the charger Or return the corded handset to the telephone base or press on the telephone base NOTES 1 The intercom call can be canceled before it is answered by pressing on the originating handset or clear on the telephone base 2 If the called handset or telephone base...

Page 21: ... the cordless handset in the charger to transfer the outside call to the other device Using the telephone base 1 Press during a call 2 Press to select the desired handset and then press The call is placed on hold while the intercom is established with the other handset 3 Press to answer the intercom on the other handset You can choose from one of the following options for this intercom call Press ...

Page 22: ...to the end of the reception range during a call 1 Press 2 Press or to select Handset Tones and then press 3 Press or to select End Range Tone and then press 4 Press or to select On or Off and then press to confirm Key beeps The handset can be programmed to emit a tone with each key press You can choose to turn this feature on or off The default setting is ON To change the key tone setting 1 Press ...

Page 23: ...n press 3 Press or to select Handset Name and then press 4 Press redial to erase each letter of the current name 5 Enter your desired handset name up to 14 characters Press the key to the corresponding character to display the correct letter See the character table on 26 for more information 6 Press to confirm Display language You can select ENGLISH FRANCIS or ESPAÑOL as the display language The d...

Page 24: ... from the charger without pressing any keys The default is set to off To turn this feature on or off 1 Press 2 Press or to select Handset Setup and then press 3 Press or to select Auto Talk and then press 4 Press or to select On or Off and then press to confirm Auto Talk Area Code 10 30PM 11 20 On Off 10 30PM 11 20 ...

Page 25: ...on or off The default setting is ON To change the key tone setting 1 Press when in idle mode 2 Press to select Base Tones and then press 3 Press to select Key Tone and then press 4 Press to select On or Off and then press to confirm Display language You can select ENGLISH ESPAÑOL or FRANCIS as the display language The default setting is ENGLISH 1 Press when in idle mode 2 Press to select Base Setu...

Page 26: ...ect letter See the character table on 26 for more information 6 Press to confirm Equalizer This feature allows you to change the balance of the audio of the handset to best sit your hearing 1 Press when in idle mode 2 Press to select Base Setup and then press 3 Press to select Equalizer and then press 4 Press to select Natural Bass or Treble and then press to confirm 10 30PM 11 20 Base Name Langua...

Page 27: ...ntered as 0 5 1 6 1 0 5 Press to confirm Alarm The alarm can be programmed to sound once or daily for one minute The alarm setting is independent to each handset Using a cordless handset 1 Press 2 Press or to select Handset Setup and then press 3 Press again to select Alarm Clock 4 Press or to select On and then press 5 Enter the desired hour and minute and then press or to select AM or PM 6 Press...

Page 28: ...quence 6 Press 7 Press or to select the desired ringer tone and then press NOTE The directory can store up to 50 entries with up to 24 digits for each telephone number and 14 characters for each name Using the telephone base 1 Press on the telephone base NOTE You can also access the phonebook by pressing and selecting Phonebook 2 Press 3 Press to select New Entry and then press 4 Enter the name ma...

Page 29: ... dialing sequence 3 Press to confirm NOTE Numbers must be stored separately in each handset and base memory location To dial from a memory location Using a cordless handset Press the desired memory location button m1 m2 or m3 when the cordless handset is not in use the number will be dialed automatically OR Press and then press the desired memory location button to dial Using the telephone base Pr...

Page 30: ...To view call a phonebook entry Records are stored alphabetically in the phone book To search the phonebook Using a cordless handset 1 Press when handset is not in use NOTE You can also access the phonebook by pressing and selecting Phonebook 2 Press or to find an entry 3 Press to call the displayed entry Using the telephone base 1 Press when the telephone base is not in use NOTE You can also acces...

Page 31: ... in use 2 Press or to locate the desired entry and then press 3 Press or to select Edit and then press 4 Edit the name by using the redial key to erase and backspace then enter new characters using the dial pad keys and press 5 Edit the number by using the redial key to erase and backspace then enter new numbers using the dial pad keys and press 6 Press or to select the desired ringer tone and the...

Page 32: ...ss and then press to select Delete All 3 Press twice to confirm Phonebook capacity This feature allows you to check the remaining capacity of the phonebook Using a cordless handset 1 Press when the handset is not in use 2 Press and then press or to select Pb Capacity The screen shows X 50 where X indicates the number of entries stored in the phonebook Using the telephone base 1 Press when the hand...

Page 33: ...t seven digits of the incoming telephone number do not match with a number in your phonebook the name appears as it is delivered by the telephone service provider Review call from the call log As calls are received and stored the display is updated to let you know new calls have been received To scroll through the caller ID records Using a cordless handset 1 Press to display the caller ID list 2 P...

Page 34: ...sary and then press 4 Edit the number by using the dial pad keys if necessary and then press 5 Press to select the desired ringer tone and then press to save Delete caller ID record Using a cordless handset 1 Press 2 Press or to locate the desired record 3 Press redial to delete the selected record OR Press and hold redial and then press to delete all records Using the telephone base 1 Press 2 Pre...

Page 35: ...ded by your voicemail service provider To listen to messages recorded on your answering system refer to page 36 Message capacity The answering system can record up to 59 messages Each message can be up to 3 minutes in length and the total recording time is up to 20 minutes New message indicator When there are new messages on the answering system the icon flashes and XX New Message displays on the ...

Page 36: ...have recorded your own outgoing announcement To listen to the current outgoing announcement Using a cordless handset 1 Press 2 Press or to select Answer System and then press 3 Press or to select Announcement and then press 4 Press or to select Play OGA and then press The system announces the current outgoing announcement you are using Using the telephone base 1 Press 2 Press to select Answer Syst...

Page 37: ...eep sound speak into the handset as you would normally during a call while recording your OGA 2 minutes maximum 6 Press when finished The system will then play back the recorded message Delete your recorded OGA If you want to use the pre recorded outgoing announcement simply delete your recorded OGA Using a cordless handset 1 Press 2 Press or to select Answer System and then press 3 Press or to se...

Page 38: ...o confirm NOTE If you select TOLL SAVER the system answers after the second ring if there are new messages or after the fourth ring if there is no new message This allows you to check your system to see if there are new messages before incurring toll charges Message Alert When this feature is activated and there are new messages the telephone base beeps every 15 seconds The default setting is Off ...

Page 39: ...to select Answer System and then press 3 Press or to select Call Screening and then press 4 Press or to select Screening On or Screening Off and then press to confirm Using the telephone base 1 Press 2 Press to select Answer System and then press 3 Press to select Call Screening and then press 4 Press to select Screening On or Screening Off and then press to confirm Call intercept If you want to s...

Page 40: ...delete the currently playing message or Press to increase or decrease the playback volume Message playback using the telephone base 1 Press on the telephone base to listen to the messages 2 The system announces the number of messages and date and time when the message was recorded 3 Press again to stop the playback Options during playback Key Operation Press to adjust the listening volume Press to...

Page 41: ... displays the current remote code Use the dial key pad to enter a new 3 digit remote code and then press Access the answering system remotely 1 Dial your phone number from any touch tone telephone 2 Enter your remote code using the numeric keypad on the touch tone telephone when your answering system takes your call and you hear your outgoing announcement 3 The system will start playing the remote...

Page 42: ...e current or previous message 2 Play stop messages 3 Skip to the next message 4 Turn the answering system on or off 7 Listen to the main menu 0 Delete the current message A convenient wallet card with instructions needed to operate your answering system remotely can be found on page 53 ...

Page 43: ...sets only For information on how to purchase accessory handsets please visit our website at www gephones com Deregistering a handset This feature is intended for base replacement procedures Handset deregistration is not recommended for normally functioning systems For more information concerning deregistration visit us online at www gephones com 1 Press 2 Press or to select Handset Setup and then ...

Page 44: ... telephone base or modular jack and verify operation For product assistance or for more information about accessories visit our website at www gephones com or call our customer service center at 1 877 394 9775 General Performance Problem Cause solution Cannot hear a dial tone Increase the volume on the handset Disconnect the telephone line cord from the base unit and connect it to a known working ...

Page 45: ...rd new messages Make sure the answering system is on The message memory may be full Some messages will need to be deleted Cannot access the answering system locally through a system handset The system may be in use by another party The system is busy recording a message Cannot operate the answering system remotely You must use a touch tone telephone for remote access Make sure you follow the remot...

Page 46: ...o rest on the power cord Do not locate this product where the cord will be abused by persons walking on it 9 Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock 10 Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric s...

Page 47: ...yes or skin It may be toxic if swallowed 6 Exercise care in handling battery ies in order not to short out the battery ies with conducting materials such as rings bracelets and keys The battery ies or conductor may overheat and cause burns 7 Do not attempt to recharge the battery ies provided with or identified for use with this product that are not rechargeable The battery ies may leak corrosive ...

Page 48: ...ttery ies only in accordance with the instructions and limitation specified in the user s guide 16 Battery safety precautions Do not burn disassemble mutilate or puncture Like other batteries of this type toxic materials could be released which might cause injury to persons or property damage To reduce the risk of fire or personal injury use only the supplied battery or replacement battery Keep ba...

Page 49: ...e on your line which may harm the telephone network the telephone company shall where practicable notify you that temporary discontinuance of service may be required Where prior notice is not practical and the circumstances warrant such action the telephone company may temporarily discontinue service immediately In case of such temporary discontinuance the telephone company must 1 promptly notify ...

Page 50: ...ils This feature is included as a convenience only The manufacturer assumes no responsibility for customer reliance on the memory feature of this product Testing emergency telephone numbers is not recommended However if you choose to make a test call to an emergency number you should Remain on the line and provide an explanation for the call before you hang up Only make a non emergency test call d...

Page 51: ...o collect and recycle rechargeable batteries We encourage you to explore the easy recycling options available to you in your area For more information visit www rbrc org or call 1 800 8 BATTERY or contact your local recycling center In accordance with California Proposition 65 CCT advises that nickel is a chemical known to the State of California to cause cancer This product has reduced magnetic n...

Page 52: ...ED INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED CCT IS NOT LIABLE FOR ANY INDIRECT INCIDENTAL CONSEQUENTIAL OR SIMILAR DAMAGES INCLUDING BUT NOT LIMITED TO LOST PROFITS OR REVENUE INABILITY TO USE THE PRODUCT OR ANY OTHER ASSOCIATED EQUIPMENT THE COST OF SUBSTITUTE EQUIPMENT AND ANY CLAIMS BY THIRD PARTIES RESULTING FROM THE USE OF T...

Page 53: ...service return instructions OR You may visit our web site at www gephones com for troubleshooting FAQs and information on warranty service Accessibility If you have a disability or questions about how CCT s products can accommodate persons with disabilities please call our customer service center at 1 877 394 9775 When calling please let our specialists know that you have an inquiry about accessib...

Page 54: ...19 22 F FCC 45 G General Product Care 41 H Handset deregistration 39 Handset layout 7 Handset locator 15 Handset name 19 Handset screen display icon 9 I Important safety instructions 42 Initiate an intercom during a call 17 Intercom 16 K Key beeps 21 L Language 19 21 M Make a call 11 Message Alert 34 Message capacity 31 Message playback handset 36 telephone base 36 Multiple handsets 14 Mute 11 O O...

Page 55: ... code for remote access 34 Reset VMWI 15 Ring delay 34 Ringer melody 18 Ringer tone 21 Ringer volume 18 S Speakerphone 12 T Telephone base installation 2 Telephone base layout 5 6 Telephone base screen display icon 9 To answer an incoming call during intercom 16 Troubleshooting guide 40 V Voice mail 14 Volume control 12 W Warranty 48 ...

Page 56: ...x 52 Technical specification Radio frequency band DECT 6 0 1910MHz to 1920MHz Telephone base input voltage and current 6VDC 500mA Charger input voltage and current 6VAC 300mA Battery specifications 2 4V 550mAh ...

Page 57: ...ering system takes your call and you hear your outgoing announcement Default is 123 Remote code 3 The system will start playing the remote access menu if the remote code is correctly entered NOTE For more details about remote access operation refer to page 37 of the user s guide Remote access commands Touch tone keys Remote command 1 Replay the current or previous message 2 Play stop messages 3 Sk...

Page 58: ... 2011 CCT Tech USA Inc Distributed in the U S A by CCT Tech USA Inc Model 30544 P N 480 95290 000002 Version 1 02 2011 Printed in China is a trademark of General Electric Company and is under license by CCT Tech USA Inc Irving TX 75039 ...

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