Gateway 9515 User Manual Download Page 189

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184

www.gateway.com

port

troubleshooting

141

LAN jack

LCD

control panel

screen

LED indicators

LED information

130

LEDs

diagnostic

131

system board

130

line conditioners

local control panel

location

drive bays

fan module

memory slots

PCI riser assembly

power supply cage

processor air duct

lock

Kensington

key

location

Main menu

BIOS Setup utility

112

maintenance

cleaning

cleaning case

cleaning keyboard

cleaning screen

Gateway Server Manager

general guidelines

recording BIOS configuration

master boot record

141

memory

installing

location

map

151

troubleshooting

142

messages

125

modem

connection speed

143

troubleshooting

142

monitor

cleaning

port

troubleshooting

143

motherboard

see

system board

mouse port

network jack

NMI

127

non-maskable interrupt

127

onboard RAID

configuring

onboard SATA RAID

onboard SCSI RAID

opening case

operating system setup

optional control panel

panel

I/O

LCD

local control

password

resetting BIOS

118

supervisor

user

PCI card

see

card

PCI interrupt routing

152

PCI riser assembly

installing

removing

PCI riser connector

installing

removing

ports

see

connections

POST (power-on self-test)

POST code checkpoints

Summary of Contents for 9515

Page 1: ...User Guide Gateway 9515 Server ...

Page 2: ... 19 Removing the server from a cabinet 21 Starting your server 22 Understanding the power on self test 23 Turning off your server 24 Configuring the RJ 45 serial port 25 Setting up the operating system 26 Initial hardware settings 26 3 Maintaining Your Server 27 Caring for your server 28 Cleaning your server 28 Preparing for system recovery 30 Recording the BIOS configuration 30 System administrat...

Page 3: ... CD or DVD drive 63 Installing a hard drive 64 Installing a tape drive 66 Installing the SCSI sixth drive option 69 Configuring your onboard RAID solutions 71 Filling empty drive bays 75 Installing memory 76 Memory online sparing 77 Installing and removing PCI expansion cards 79 Removing and installing the PCI riser assembly 79 Removing and installing a PCI riser connector 80 Removing a PCI expans...

Page 4: ... 128 Beep codes 128 Additional beep codes provided by optional Intel Management Modules 130 LED information 130 Diagnostic LEDs 131 BIOS 139 CD drive 139 Diskette drive 139 Expansion cards 140 Hard drive 140 Internet 141 Keyboard 141 Memory 142 Modem telephone dial up 142 Monitor 143 Power 144 Processor 145 A Server Specifications 147 System specifications 148 System board specifications 149 Envir...

Page 5: ...iv www gateway com B BIOS Settings 155 C Safety Regulatory and Legal Information 173 Index 181 ...

Page 6: ...Chapter 1 1 Checking Out Your Gateway Server Locating drives ports jacks and controls Locating system board components Available help resources ...

Page 7: ...bay Slim line CD or DVD drive Control panel standard Hard drive bay Tape drive bay optional kit req d Hard drive bay 6 Optional tape drive installation also requires hard drive bay 6 because of the height of the tape drive Hard drive bay Hard drive bay Hard drive bay ...

Page 8: ...anel Hard drive activity LED Video port LAN 1 activity indicator LAN 2 activity indicator Power button USB port Reset button System ID button System ID LED Non maskable interrupt button recessed Power sleep LED System status LED ...

Page 9: ...CD screen optional System status LED Hard drive activity LED LAN 1 activity LED LAN 2 activity LED Power button USB port Reset button Power sleep LED System ID LED Menu scroll up USB port Menu scroll down Menu scroll left Menu scroll right LCD screen ...

Page 10: ...s Full height full length PCI expansion bays Redundant power supplies second power supply optional Power connectors I O panel PS 2 mouse Serial port B RJ 45 Serial port LAN 1 and 2 jacks Video port USB ports External SCSI connector Diagnostic LEDs ID LED Keyboard ...

Page 11: ...6 www gateway com Interior SCSI backplane Power supply cage Memory slots Fan modules 4 standard Power distribution module Drive bay area PCI slots CPU 1 with heatsink Fan modules 4 optional ...

Page 12: ...l height I O panel Battery Serial A header Intel Management Module IMM connector SCSI channel A IPMB SATA ports CPU socket 1 CPU socket 2 DIMM sockets 12V CPU power Power connector Control panel 50 pin ATA 100 connector Control panel diskette IDE 100 pin System fan SCSI channel B CPU 1 fan header ICMB USB header USB header System fan ...

Page 13: ...w gateway com Hot swap backplane SCSI backplane Backplane power connector Flex cable connector Fan distribution cable connector Opening for optional sixth drive board OPT connector SCSI channel A connector ...

Page 14: ...e Using Your System Companion CD Gateway Web site Gateway provides a variety of information on its Web site to help you use your server Visit the Gateway Web site at support gateway com for Technical documentation and product guides Technical tips and support Updated hardware drivers Order status Frequently asked questions FAQs Telephone support You can access a wide range of services through your...

Page 15: ...10 www gateway com ...

Page 16: ...Chapter 2 11 Setting Up Your Server Using your server safely Installing your server into a cabinet Starting and turning off your server Setting up your operating system ...

Page 17: ...nerating objects Damage caused by extreme temperatures is not covered by your warranty As a general rule your server is safest at temperatures that are comfortable for you Keep your server and magnetic media away from equipment that generates magnetic fields such as unshielded stereo speakers Strong magnetic fields can erase data on both diskettes and hard drives Even a telephone placed too close ...

Page 18: ...r server from the small fluctuations in voltage from an electrical supply Most servers can handle this variation called line noise without problems However some electrical sources include more line noise than normal Line noise can also be a problem if your server is located near or shares a circuit with a device that causes electromagnetic interference such as a television or a motor Some surge pr...

Page 19: ...different type obtain mounting hardware from the cabinet manufacturer Rackmount kit contents Server rails 2 Cabinet rails 2 L brackets 2 not used for this type of installation Fastener pack 1 Small screws 4 6 32 3 16 inch Medium screws 8 10 32 inch Large screws 2 10 32 7 8 inch Disk guides 2 Handle spacers 2 Nut bars 4 Caution Before attaching cabinet accessories make sure that the server is turne...

Page 20: ...er rail with the studs on the side of the server then engage the slots with the studs and slide the rail back until it stops 3 Align the locking screw holes in the rails with the threaded screw holes in the server then install two locking screws through the each rail Server rail Slot Slot Locking screw hole Locking screw hole Locking screw hotel Mounting stud ...

Page 21: ...ver the disk guide screw hole towards the back of the server 5 Install a small screw through the disk guide and tighten the screw Attach the remaining disk guide on the other side of the server Disk guide screw hole Disk guide screw Disk guide ...

Page 22: ...cabinet posts using medium screws but do not completely tighten the screws leave them loose enough to allow insertion of the cabinet rail in the next step 7 Insert the slotted foot at the back of each cabinet rail between the nut bar and the post then tighten the screws ...

Page 23: ...dium screws and one nut bar then attach the remaining rail to the other cabinet post The Gateway 955 server shown as an example 11 Follow the instructions in Installing the bezel on page 19 to attach both handles and secure the server into the cabinet Warning Lifting the server and attaching it to the rack is a two person job If needed use an appropriate lifting device A fully loaded Gateway 9515 ...

Page 24: ...with the handles attached into the cabinet to determine which holes in the front posts of the cabinet that the holes in the handles will line up with 4 Install the mounting nuts nuts equipped with spring clips that come with most server cabinets into the holes in the front posts of the cabinet 5 Push the server into the cabinet again Important The bezel is held in place by the server handles If yo...

Page 25: ...et posts 7 Remove the bezel lock keys from the inside of the bezel then snap on the bezel with the control panel area at the top right 8 To lock the bezel insert the key into the lock and rotate it turn clockwise To unlock it rotate the key turn counter clockwise Mounting hole Mounting hole ...

Page 26: ...le supporting the server slide the server out from the cabinet until it stops 3 Press the slide release latches on both sides of the server then pull the server the rest of the way out of the cabinet Caution Screws are required to support the front of the server You must support the server while removing the front screws and while sliding the server off the cabinet rails ...

Page 27: ...e is turned on Make sure that all cables are connected securely to the correct ports and jacks on the back of the server To start the server 1 Turn on any peripheral devices connected to the server 2 Press the power button Caution When you connect peripheral devices to the server make sure that your server and devices are turned off and the power cords are unplugged Power sleep LED Power button Sy...

Page 28: ...n for instructions on configuring advanced settings for your specific network Understanding the power on self test When you turn on your server the power on self test POST routine checks the server memory and components If POST finds any problems the server displays error messages Write down any error messages that you see then see Error messages on page 125 and Beep codes on page 128 for troubles...

Page 29: ...perating system Whenever possible you should use the operating system s shut down procedure instead of pressing the power button 2 If your server did not turn off automatically press the power button OR Press the reset button to reset the server Caution The power button on the server does not turn off server AC power To remove AC power from the server you must unplug the AC power cords from the wa...

Page 30: ...ll other cables connected to the server 2 Follow the instructions in Opening the server case on page 44 3 Remove the PCI riser assembly by following the instructions in Removing and installing the PCI riser assembly on page 79 4 Remove the jumper across pins 1 3 of jumper J7A1 then place the jumper across pins 2 4 5 Reinstall the PCI riser assembly by following the instructions in Removing and ins...

Page 31: ... with the correct initial hardware settings to operate your server as configured However at some point you might want to change settings to reflect a tasking change a change in security requirements or the addition of new resources to your server General hardware settings as well as enabling or disabling the onboard LSI RAID solution can be changed by using the BIOS Setup utility The RAID solution...

Page 32: ...Chapter 3 27 Maintaining Your Server Caring for your server Recording the BIOS configuration Managing your server and network ...

Page 33: ...n result in extremely expensive repairs that are not covered under your warranty Avoid dusty or dirty work environments Dust and dirt can clog the internal mechanisms and can cause the server to overheat Cleaning your server Keeping your server clean and the vents free from dust helps keep your server performing at its best Your server cleaning kit could include A soft lint free cloth Glass cleane...

Page 34: ... use it again If the keyboard does not work after it dries you may need to replace it Keyboard damage resulting from spilled liquids is not covered by your warranty Cleaning the screen If your computer screen is a flat panel display use only a damp soft cloth to clean it Never spray water directly onto the screen OR If your computer screen is not a flat panel display use a soft cloth dampened with...

Page 35: ... up critical operating system files See your operating system s documentation or online help for instructions on creating and using an emergency repair diskette Recording the BIOS configuration To help keep track of your custom changes to BIOS settings and to prepare for system recovery you should record your BIOS configuration after you have your server set up and working To record your BIOS conf...

Page 36: ...of the bezel then snap on the bezel The handles must be installed for the bezel to snap on For instructions see Installing the bezel on page 19 2 Insert the key into the lock and rotate it turn clockwise To unlock it rotate the key turn counter clockwise Using BIOS security passwords To prevent unauthorized use of the server you can set server startup passwords Set up an administrator password to ...

Page 37: ...s own microcontroller and is independent of the operating system Its 4 20 display provides information directly from the Baseboard Management Controller BMC using the IPMB bus Interactions The local control panel can Poll the BMC to determine alert conditions Query the BMC for system event log entries Display and control the power state of the server Query the BMC for field replaceable units FRUs ...

Page 38: ...ptions Menu Options Description Configure the server Network LAN channel 1 to 3 IP address BMC Netmask Gateway address Enable LAN channel Configure TCO NIC Inventory CPUs DIMMs Drives Power supplies System fans View system inventory Server name View server name Asset tab information View asset tag Server GUID View server GUID Scroll up Scroll down Scroll left or to previous option Scroll right or ...

Page 39: ...progress codes View POST progress codes Server health drill down to subsystem s at fault View the health of the system System event log View the system event log CPU sensors CPU 1 to n Presence Over temperature On off line View CPU related status Chassis status Intrusion status Power supply 1 to n Presence Status Fan 1 to n Presence Status Speed HSC 1 to 2 Presence Status View chassis related stat...

Page 40: ...ower control command The same functionality as if done over LAN or by GSM IPMI command screen Issue an IPMI command text or hex Issue an IPMI command Set up the server Language selection display loaded language files Select the LCP display language Status setup Interval timing set time to retrieve status Subsystem mask mask off subsystems Set sensor refresh interval Password setup Password exists ...

Page 41: ...n on the server does not need to be turned on but it does need to be plugged in To turn on the System ID indicator 1 Press the System ID button The two blue System ID LED indicators turn on 2 To turn off the indicator press the System ID button Important If your server has an Intel IMM module installed the system ID LED will turn on or off when the System ID button is pressed If no IMM Module is i...

Page 42: ...a boot block update but subsequent firmware updates do not To update the BMC firmware without Boot Block update 1 Create a DOS bootable USB Disk on key device or a DOS bootable CD 2 Download the BMC update file from support gateway com 3 Follow the instructions included with the update file 4 Turn off the server then disconnect the power cord and wait for the Standby power LED to turn off To updat...

Page 43: ...wer cord 7 Create a DOS bootable USB Disk on key device or DOS bootable CD 8 Download the BMC update file from support gateway com 9 Follow the instructions included with the update file 10 Turn off the server then disconnect the power cord and wait for the Standby power LED to turn off 11 Follow the instructions in Opening the server case on page 44 Important Jumper J1B1 is located on the IMM Mod...

Page 44: ...n and use it instead of the SCCD in the following procedure To update the FRU SDR 1 Boot your server to DOS using a DOS bootable diskette CD or USB disk on key 2 Put the System Companion CD or a CD with the FRU SDR utility on it in the CD drive 3 When the menu opens select the FRU SDR utility 4 Select one of the following options Update just the SDR repository Select this option when sensor inform...

Page 45: ...om Using your System Companion CD You can use your System Companion CD to Install hardware drivers Install programs View server documentation Instructions for using the CD are provided in Using Your System Companion CD ...

Page 46: ...d closing the server case Installing and replacing major components You must open your server case to install components If you are not comfortable with these procedures get help from a computer service technician or contact Gateway Customer Care ...

Page 47: ...case you need help from Gateway Customer Care The telephone must be directly connected to a telephone jack and cannot be connected to your server Gathering the tools you need Some tools and supplies that you may need to work on your server are A notebook to take notes A Phillips screwdriver A small flat blade screwdriver Small containers to store various types of screws A grounding wrist strap ava...

Page 48: ...our work area is extremely humid Remove components from their antistatic bags only when you are ready to use them Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection Always hold expansion cards by their edges or their metal mounting brackets Avoid touching the edge connectors and components on the cards Never slide expansion ...

Page 49: ...r is mounted in a cabinet remove the server from the cabinet For instructions see Removing the server from a cabinet on page 21 4 Place the server on a stable non skid surface 5 Remove the shipping screw if installed Caution For correct cooling and air flow always reinstall the top panel before you turn on the server Operating the server without the panel in place will cause the server to overheat...

Page 50: ...45 www gateway com 6 Press and hold the panel release button then slide the top panel toward the back of the server about 1 2 inch 7 Lift the top panel away from the server Panel release button ...

Page 51: ...rnal cables are arranged inside the case so they will not be pinched when you close the case 2 Slide the top panel onto the server 3 Slide the top panel toward the front of the server until it clicks into place 4 Replace the shipping screw if necessary 5 Reconnect the power cords and all other cables ...

Page 52: ...es the processor s and the memory The air duct will need to be removed if you need to add or remove a processor or memory in your system or if you need to replace the system board To remove the processor air duct 1 Follow the instructions in Preventing static electricity discharge on page 43 Make sure you turn off the server then unplug the power cord and all other cables connected to the server 2...

Page 53: ...the instructions in Preventing static electricity discharge on page 43 Make sure you turn off the server then unplug the power cord and all other cables connected to the server 2 Follow the instructions in Opening the server case on page 44 3 Follow the instructions in Removing the processor air duct on page 47 Caution If you add a second processor to your server you must remove the processor air ...

Page 54: ... 4 Turn the processor air duct over then remove the air dam from the mounting pins 5 Follow the instructions in Installing the processor air duct on page 50 6 Follow the instructions in Closing the server case on page 46 ...

Page 55: ...server case on page 46 Removing the air baffles Your server is equipped with a hot swap backplane supporting hot swap SATA or SCSI hard drives so your server has two air baffles A small air baffle attached to the drive cage area in front of the hard drive backplane A large air baffle installed between the power supply and the back of the backplane Caution To ensure continued reliable operation alw...

Page 56: ...e it from the server chassis 4 If you are required to remove the small air baffle go to the next step If not go to Step 5 in Installing the air baffles on page 53 when required 5 Remove the fan module by following the instructions in Replacing the fan module on page 85 6 Remove the power distribution module by following the instructions in Replacing the power distribution module on page 96 Importa...

Page 57: ...52 www gateway com 7 Disengage the hooks that attach the baffle to the back of the drive bay then pull up on the small air baffle to remove it from the server chassis ...

Page 58: ...plane by following the instructions in Replacing the hot swap backplane on page 100 4 Install the fan module by following the instructions in Replacing the fan module on page 85 5 Place the large air baffle into the chassis between the power supply and the hot swap drive backplane routing the cables as noted in the removal process Caution To ensure continued reliable operation always operate your ...

Page 59: ...down on the baffle to secure it to the chassis 7 Follow the instructions in Closing the server case on page 46 Caution Make sure you do not pinch any cables under the baffle as you are reinstalling it Failure to do this could result in misalignment of the baffle and incorrect airflow in the server ...

Page 60: ...you prepare to install drives remember If you need to install a diskette drive and a CD or DVD drive is installed in the slim line drive bay you must install the diskette drive in a converted hard drive bay Before you install a drive see the drive s documentation for information on configuring the drive setting drive jumpers and attaching cables You may need to configure the drives you install usi...

Page 61: ...43 Make sure you turn off the server then unplug the power cord and all other cables connected to the server 2 Follow the instructions in Opening the server case on page 44 3 Unlock the bezel if necessary and remove it by pulling it from the chassis 4 Remove the upper left hot swap hard drive carrier from the server 5 Remove the rails from the diskette drive conversion kit carrier by removing the ...

Page 62: ...t with the bottom of the drive facing down 7 Align the holes in the sides of the diskette drive with the holes in the carrier and attach the drive to the carrier with the two screws that came with the diskette drive conversion kit 8 Reattach the rails to the sides of the carrier with the four screws you previously removed ...

Page 63: ... by pulling up on the connector cover 10 Insert one end of the 26 pin diskette drive flat flex cable into the connector then push down on the connector cover to lock it into place 11 Insert the new drive assembly into the upper left hard drive bay until it clicks into place ...

Page 64: ...3 Insert the other end of the diskette flat flex cable into the backplane connector then push in on the connector cover to lock the cable into place 14 Reinstall the bezel if required by snapping it into place on the front of the chassis 15 Follow the instructions in Closing the server case on page 46 16 Reconnect all power cords and peripheral device cables then turn on the server ...

Page 65: ...e drive bay then slide the diskette drive carrier out through the front of the server 6 Pull up on the top of the connector on the back of the diskette drive and remove the flat flex cable 7 Remove the four screws securing the rails to the carrier then remove the rails 8 Remove the two screws securing the diskette drive in the carrier then slide the drive out of the carrier 9 If you are replacing ...

Page 66: ...m the chassis 4 Remove the CD DVD drive carrier by pressing the blue lever at the back of the carrier and pushing the carrier out the front of the server 5 Place the CD or DVD drive in the drive carrier included with your server by aligning the two holes in the left side of the drive with the two alignment pins in the carrier then lowering the right side of the drive into the carrier until it clic...

Page 67: ...8 Slide the CD or DVD drive assembly into the slim line bay until it clicks into place 9 Connect the other end of the 44 pin cable into the connector on the backplane See Hot swap backplane on page 8 for the location of the connector 10 Reinstall the bezel if required by snapping it into place on the front of the chassis 11 Follow the instructions in Closing the server case on page 46 12 Reconnect...

Page 68: ... drive carrier to release the drive from the carrier 7 Disconnect the 44 pin CD drive cable from the back of the interposer board 8 Pull up on the top of the connector on the back of the CD or DVD drive and remove the flat flex cable 9 Remove the four screws securing the rails to the carrier then remove the rails 10 Remove the two screws securing the interposer board to the back of the CD or DVD d...

Page 69: ... 2 Press the green release button on the hot swap tray lever then swing the lever open all the way 3 Pull the drive carrier straight out of the server Important Gateway tests and verifies the operation and compatibility of the drives it sells Especially in a hot swap or mission critical environment additional or replacement drives must conform to Gateway standards Caution Before you remove a faile...

Page 70: ...er from the tray 5 Line up the screw holes in the new drive with the holes in the side of the drive tray then secure the drive to the tray with the four screws you removed in Step 4 6 Make sure that the tray s release lever is open then slide the new drive into the empty hot swap bay 7 When the drive carrier lever begins to close by itself push on the lever to lock the drive assembly into the driv...

Page 71: ...other cables connected to the server 2 Follow the instructions in Opening the server case on page 44 3 Unlock the bezel if necessary and remove it by pulling it from the chassis Important Although the power and SCSI cables for the tape drive are not included with your server they can be purchased from Gateway Important A tape drive can only be installed in your server if a sixth hard drive and the...

Page 72: ...he front of the chassis 5 Remove the blank drive carrier from the sixth hard drive bay by following the instructions in Installing a hard drive on page 64 6 Secure the tape drive to the tape drive carrier provided with the optional tape drive kit with the four screws that are included in the kit ...

Page 73: ...www gateway com 7 Slide the tape drive assembly into the tape drive sixth drive bay until it clicks into place 8 Connect the end of the SCSI cable labeled Tape Drive to the SCSI connector on the tape drive ...

Page 74: ...ory kit Once the kit is installed an additional hot swap hard drive may be installed in the server see Installing a hard drive on page 64 To install the sixth drive option 1 Follow the instructions in Preventing static electricity discharge on page 43 Make sure you turn off the server then unplug the power cord and all other cables connected to the server 2 Follow the instructions in Opening the s...

Page 75: ...g end of the cable to the SCSI connector on the system board or SCSI add in card 9 Connect one end of the short SCSI cable labeled Backplane to the backplane connector labeled SCSI CH A then connect the other end to the sixth drive option board SCSI connector on the back of the board 10 Using the power cable labeled Drive 5 Pwer included with the sixth drive option kit connect one end to the OPT c...

Page 76: ...2 when the Gateway logo screen appears during startup The BIOS Setup utility opens 3 From the Main BIOS menu select the Advanced menu 4 Select the PCI Configuration sub menu 5 For the Onboard SCSI option click Enabled 6 Exit the BIOS Setup utility 7 Restart your server Level Description and use Pros Cons Number of drives Fault Tolerant 0 Data divided into blocks and distributed sequentially pure s...

Page 77: ...me must be non removable single LUN disks that support 512 byte sectors wide synchronous transfers Qtag d I Os and a unit serial number The disks must support SMART and they must be minimally compliant with the SCSI 2 standard Disks of different size are allowed in mirrored volumes but the smallest disk determines the logical size of each disk in the volume The excess space of larger member disks ...

Page 78: ...first disk for the IM volume b Use the arrow keys to move to the Array Disk column for this disk then use the and keys to select Yes as the value c When the Keep Data Erase Disk message appears press DELETE to erase the disk d Use the arrow keys to select the next disk for the IM volume e Select Yes as the value for the Array Disk column If partitions are defined on this disk a message warns you t...

Page 79: ... to maximize the ability to interchange disks in the same size classification The supported stripe size is 64 Kbytes To configure the onboard SCSI RAID solution for Integrated Striping 1 Open the BIOS Setup utility as described in the previous procedure 2 On the Main menu screen use the arrow keys to select an adapter then press ENTER The Adapter Properties screen opens 3 Use the arrow keys to sel...

Page 80: ...S volume exists as soon as you save the changes The RAID Properties screen now displays the IS volume properties and status Filling empty drive bays Empty drive bays in the server must be filled by filler panels empty drive carriers or empty drive trays as appropriate With the bezel removed install the appropriate carrier or filler panel then replace the bezel by snapping it into place on the fron...

Page 81: ...llowing guidelines DIMM banks must be populated in order starting with Bank 1 Dual rank DIMMs must be populated before single rank DIMMs A maximum of four DIMMs can be populated when all four DIMMs are dual rank double row DIMMs When using Dual Rank double row DIMMs a maximum of four loads per memory channel is supported This means a maximum of four dual rank DIMMs can be populated on this system ...

Page 82: ...he installed memory is usable For example if four 2 GB DIMMs and two 4 GB DIMMs are installed only four are actively used the other two are used as spares so the maximum usable memory is 10 GB In case of DIMM failure a DIMM fault LED adjacent to the DIMM slot will light orange to indicate the failed memory module To install or replace memory 1 Follow the instructions in Preventing static electrici...

Page 83: ...y into the slot The tabs on the sides of the memory slot should secure the memory module automatically 5 Follow the instructions in Closing the server case on page 46 6 Turn on the server and open the BIOS setup utility Verify the System Memory listed in the Main menu When you exit the BIOS setup utility make sure that the operating system completely loads If you receive an error see Memory on pag...

Page 84: ...ening the server case on page 44 3 Follow the instructions in Removing the processor air duct on page 47 4 If you are replacing a card disconnect any cables that are attached to the old card 5 Lift up on the two levers on the PCI riser assembly and lift the assembly out of the chassis Caution Always operate your server with the PCI riser assembly in place The PCI riser assembly is important for co...

Page 85: ...structions in Installing the processor air duct on page 50 9 Follow the instructions in Closing the server case on page 46 Removing and installing a PCI riser connector Included with your server were two PCI riser connectors A full height PCI Express riser with two PCI Express x4 slots A full height PCI X riser with one PCI X slot PCI riser connectors can be replaced if one fails or if you require...

Page 86: ... 47 4 Remove the PCI riser assembly from the server by following the instructions in Removing and installing the PCI riser assembly on page 79 5 Remove any installed PCI expansion cards by following the instructions in Removing a PCI expansion card on page 82 6 Push in on the blue release lever at the end of the PCI riser connector 7 While holding the lever in push firmly on the front edge of the ...

Page 87: ...ons in Removing and installing the PCI riser assembly on page 79 13 Follow the instructions in Installing the processor air duct on page 50 14 Follow the instructions in Closing the server case on page 46 15 See the card s documentation for software installation instructions Removing a PCI expansion card To remove a PCI expansion card 1 Follow the instructions in Preventing static electricity disc...

Page 88: ...g the PCI expansion card go to Installing a PCI expansion card on page 83 OR If you are not replacing the PCI expansion card go to the next step 8 Install the PCI riser assembly by following the instructions in Removing and installing the PCI riser assembly on page 79 9 Follow the instructions in Installing the processor air duct on page 50 10 Follow the instructions in Closing the server case on ...

Page 89: ...s also open the full length PCI card retention clip at the front of the PCI riser assembly 6 Remove the EMI filler panel for the card you are installing at the back of the PCI riser assembly 7 Insert the PCI expansion card into the card slot pressing on it with firm even pressure until it seats completely Make sure the bracket inserts into the matching slot 8 Close the PCI card retention clip s 9 ...

Page 90: ...ons in Opening the server case on page 44 3 Disconnect the fan module cable from the left side of the fan module 4 Pull up on the release tab on the left side of the fan module to release it from the chassis then slide the module to the left until it stops 5 Lift the fan module from the chassis floor and disconnect the fan distribution cable from the backplane 6 Remove the fan module from the chas...

Page 91: ...ver case on page 46 Replacing a system fan The system fans in this server can be individually replaced However there must be at least four fans installed in the front four positions in the fan module for adequate cooling to take place in the chassis The fan module also allows for the installation of four additional redundant fans in case one or more of the primary fans fails These redundant fans m...

Page 92: ...he new fan so the connector on the fan is on the bottom right from the front of the server 5 Insert the new fan into the fan module engaging the connector on the fan into the matching connector on the fan module 6 Follow the instructions in Closing the server case on page 46 7 If you added additional redundant fans follow the instructions in Updating the FRU SDR on page 39 Caution System fans are ...

Page 93: ...nnected to the server 3 Follow the instructions in Opening the server case on page 44 4 Follow the instructions in Removing the processor air duct on page 47 Warning Processors and heat sinks may be hot if the computer has been running Before replacing a processor or heat sink allow them to cool for several minutes Caution A heat sink must be installed on the processor Installing a processor witho...

Page 94: ...n it 7 Rotate the processor release lever a full 135 to release the processor then lift the processor out of the socket Caution The heat sink has Thermal Interface Material TIM on the bottom Be careful not to damage this material when you remove the heat sink from the processor If removing the heat sink also pulls the processor out of the processor socket the processor could be damaged ...

Page 95: ...r is open all the way 135 from the closed position The triangular arrow on the corner of the processor aligns with the triangular icon on the corner of the processor socket 10 Install the new processor into the processor socket then press the processor locking lever down until it lays flat against the processor socket Caution If you add a second processor to your server you must remove the process...

Page 96: ...gonally to the first screw Do not fully tighten one screw before tightening another 13 Gradually and equally tighten each captive screw until each is firmly tightened Do not over tighten the screws 14 Follow the instructions in Installing the processor air duct on page 50 15 Follow the instructions in Closing the server case on page 46 Caution The heat sink has Thermal Interface Material TIM locat...

Page 97: ...tructions in Preventing static electricity discharge on page 43 Make sure you turn off the server then unplug the power cord and all other cables connected to the server 3 Follow the instructions in Opening the server case on page 44 4 Remove the riser assembly by following the instructions in Removing and installing the PCI riser assembly on page 79 5 Install the nylon standoff into the one corne...

Page 98: ... the riser assembly by following the instructions in Removing and installing the PCI riser assembly on page 79 9 Follow the instructions in Closing the server case on page 46 10 Following the installation of a new IMM module you must reinstall the GSM software supplied on a CD with your server and update the FRU SDR see Updating the FRU SDR on page 39 When you subsequently reboot your server the G...

Page 99: ...re than one power supply module determine which power supply module has failed the LED on the power supply will be orange 2 Disconnect the AC power cord from the failed power supply module If your server has only one power supply module installed disconnect the AC power cord before continuing OR If your server has two power supply modules installed you do not need to turn off the power to the serv...

Page 100: ...e chassis 4 Pull the power supply module out of the server 5 Insert the new power supply module into the server with the green locking lever to the right until it locks into place 6 Connect the AC power cord to the new power supply module 7 If you added a redundant power supply module see Updating the FRU SDR on page 39 ...

Page 101: ... to the server 2 Follow the instructions in Opening the server case on page 44 3 Follow the instructions in Removing the air baffles on page 50 4 Remove the power supply modules by following the instructions in Replacing a power supply module on page 94 5 Remove the PCI riser assembly by following the instructions in Removing and installing the PCI riser assembly on page 79 6 Disconnect the flat f...

Page 102: ...m board See System board on page 7 for the location of the connectors on the system board 8 Disconnect the 2 3 power cable from the hot swap backplane See Hot swap backplane on page 8 for the location of the connectors on the hot swap backplane Power signal cable Main power cable CPU power cable ...

Page 103: ...on module to release the module then slide the module forward slightly and lift it from the chassis 10 Set the new power distribution module into the server then push down on the bar at the front of the module and engage the holes in the module with the pins in the chassis ...

Page 104: ... 3 power cable to the hot swap backplane 14 Reconnect the flat flex cable from the hot swap backplane to the system board 15 Reinstall the power supplies by following the instructions in Replacing a power supply module on page 94 16 Reinstall the PCI riser assembly by following the instructions in Removing and installing the PCI riser assembly on page 79 17 Follow the instructions in Closing the s...

Page 105: ...ves from the server including any drive in the Slim Line drive bay and make note of which bay you remove each drive from For instructions see Removing a CD or DVD drive on page 63 and Installing a hard drive on page 64 5 Remove the fan module by following the instructions in Replacing the fan module on page 85 6 Remove the large hot swap air baffle by following the instructions in Removing the air...

Page 106: ... it for future use 10 Push the USB cable to the chassis floor so that when the backplane is installed the USB cable will be routed beneath the edge of the backplane Make sure the USB cable is positioned inside of the cutout at the back of the control panel USB cable Cutout ...

Page 107: ...an module on page 85 15 Reinstall the drives back into the server Make sure that you install the drives into the same bays you removed them from in Step 4 For instructions see Installing a diskette in a converted hard drive bay on page 56 Installing a CD or DVD drive on page 61 and Installing a hard drive on page 64 16 Replace the bezel by snapping it into place on the front of the server 17 Follo...

Page 108: ...e BIOS settings on your printout then close the utility 4 Turn off your server then follow the instructions in Preventing static electricity discharge on page 43 5 Follow the instructions in Opening the server case on page 44 6 Remove the PCI riser assembly by following the instructions in Removing and installing the PCI riser assembly on page 79 Warning Danger of explosion if battery is incorrect...

Page 109: ...e of the new battery is facing up then press the new battery into the socket until it snaps into place 10 Replace the PCI riser assembly by following the instructions in Removing and installing the PCI riser assembly on page 79 11 Follow the instructions in Closing the server case on page 46 12 Turn on your server then press F2 when the Gateway logo screen appears during startup The BIOS Setup uti...

Page 110: ...enting static electricity discharge on page 43 Make sure you turn off the server then unplug the power cord and all other cables connected to the server 2 Follow the instructions in Opening the server case on page 44 3 Remove the bezel by pulling it straight out from the front of the chassis Caution Your server must be operated with a control panel in place Important Correct operation of the optio...

Page 111: ...nnected the USB and front panel cables from the system board or backplane when you removed the control panel module reconnect the cables Important You may need to disconnect the USB and front panel cables from the system board or backplane to provide sufficient slack in the cables to gain access to the control panel cable connectors Caution The USB header has a latch to hold the connector on Be ca...

Page 112: ...107 www gateway com 9 Replace the bezel by snapping it into place on the front of the server 10 Follow the instructions in Closing the server case on page 46 ...

Page 113: ...ing the processor air duct on page 47 4 Remove the PCI riser assembly by following the instructions in Removing and installing the PCI riser assembly on page 79 5 Remove the memory modules by following the instructions in Installing memory on page 76 6 Remove the fan module by following the instructions in Replacing the fan module on page 85 7 Remove the heat sinks and processors by following the ...

Page 114: ...ws that secure the system board to the server 10 Slide the system board toward the front of the server If the board is difficult to move push on the back I O port panel for added leverage Screw Screw Screw Screw Screw Screw Screw Screw Screw ...

Page 115: ...g the fan module on page 85 17 Reinstall the PCI riser assembly by following the instructions in Removing and installing the PCI riser assembly on page 79 18 Follow the instructions in Closing the server case on page 46 19 Turn on your server then press F2 when the Gateway logo screen appears during startup The BIOS Setup utility opens 20 Check BIOS settings to make sure that they detect the serve...

Page 116: ...Chapter 5 111 Using the BIOS Setup Utility Opening the BIOS Setup utility Updating the BIOS Resetting the BIOS settings to their factory defaults Resetting the BIOS passwords ...

Page 117: ...information and settings related to your server s hardware and configuration Advanced gives you access to information and settings for PCI peripheral devices memory and the chipset Security gives you access to settings related to system access passwords For more information see Server security on page 31 Server gives you access to settings for system management console redirection event log config...

Page 118: ...y of this server is divided into two partitions a primary active partition from which the server boots and a secondary partition to which BIOS updates are diverted When a BIOS update occurs the existing BIOS image is preserved on the primary partition and the system is automatically prompted to attempt to boot from the new BIOS on the secondary partition If a boot failure occurs with the new BIOS ...

Page 119: ...en disconnect the power cords and all other cables connected to the server 7 Follow the instructions in Opening the server case on page 44 8 Place the jumper back onto pins 1 2 9 Follow the instructions in Closing the server case on page 46 Recovering the BIOS If you encounter a problem while you are updating the BIOS such as a power outage the BIOS update may not be successful If the system conti...

Page 120: ...on page 46 5 Insert a bootable USB disk on key containing a valid BIOS image into a USB port 6 Reconnect the power cords and turn on the server The BIOS recovery is initiated While the BIOS is being recovered the monitor displays a blue screen and the server will beep continually The process is complete when the server stops beeping 7 Remove the bootable USB disk on key Caution Moving the jumper w...

Page 121: ...es connected to the server 9 Follow the instructions in Opening the server case on page 44 10 Place the jumper back onto pins B1 B2 11 Follow the instructions in Closing the server case on page 46 12 Plug in the AC power cords and turn on the server then verify that the recovery was successful ...

Page 122: ...up utility opens 3 Record any custom BIOS settings on your printout 4 Press the reset button and hold it down for four seconds or more then press the power button while continuing to hold down the reset button 5 Release both buttons at the same time The BIOS is reset To reset the BIOS using the system board jumper 1 Turn off the server then disconnect the power cords and all other cables connected...

Page 123: ...er then disconnect the power cords and all other cables connected to the server 7 Follow the instructions in Opening the server case on page 44 8 Place the jumper back onto pins C1 C2 9 Follow the instructions in Closing the server case on page 46 Resetting BIOS passwords To reset BIOS passwords you must either reset and clear all BIOS settings or use the Clear Password jumper To reset all BIOS se...

Page 124: ... case on page 46 5 Reconnect the power cords and turn on the server The BIOS password s is cleared 6 Turn off the server then disconnect the power cords and all other cables connected to the server 7 Follow the instructions in Opening the server case on page 44 8 Place the jumper back onto pins A1 A2 9 Follow the instructions in Closing the server case on page 46 Caution Moving the jumper while th...

Page 125: ...120 www gateway com ...

Page 126: ...Getting telephone support and training Interpreting error messages and codes Troubleshooting If the suggestions in this chapter do not correct the problem see Telephone support on page 122 for more information about how to get help ...

Page 127: ...s documentation and technical support resources If you have how to questions about using a program see The program s online Help The program s documentation Your operating system s documentation The software or hardware manufacturer s Web site See Troubleshooting on page 127 Have your client ID serial number located on the side of your server case and order number available along with a detailed d...

Page 128: ...vice Get tutorial assistance for software issues 800 229 1103 charged to your credit card Gateway Customer Care Talk to a Gateway Customer Care representative about a non tutorial technical support question 877 485 1464 US option 6 800 846 3609 Canada and Puerto Rico 605 232 2191 all other countries Sales accounting and warranty Get information about available systems pricing orders billing statem...

Page 129: ...nformation about preventing damage from static electricity see Preventing static electricity discharge on page 43 After you complete any maintenance task where you have to open the server case make sure that you close the case and reconnect all cables before you restart your server Warning To avoid bodily injury do not attempt to troubleshoot your server problem if The power cords or plugs are dam...

Page 130: ... while your server restarts Make sure that the correct drive type is selected Hard disk controller failure press F1 to try reboot The drive controller may be defective Press F1 to try to restart the server For more information about running diagnostics on your hard drive see your operating system s documentation Insert bootable media device Restart your server then open the BIOS Setup utility by p...

Page 131: ...e system started up See Memory errors were detected during server start up on page 142 for a possible solution Memory size error Restart your server then open the BIOS Setup utility by pressing and holding F2 while your server restarts Save the memory configuration Missing operating system The master boot record may be corrupt For troubleshooting information see The master boot record is corrupted...

Page 132: ...ssage appears on the screen write down the exact message before calling Gateway Customer Care For instructions see Telephone support on page 122 Restart your server then open the BIOS Setup utility by pressing and holding F2 while your server restarts Check your configuration settings When diagnosing problems press the non maskable interrupt NMI button with a straightened paper clip to put the ser...

Page 133: ...g tone followed by two short tones during POST if the video configuration fails a faulty video controller or if an expansion card is not functioning correctly One short beep indicates the BIOS will boot the operating system No error found A PCI expansion card for example a RAID controller can also issue audible errors by itself usually consisting of one long tone followed by a series of short tone...

Page 134: ...ors if two are installed the try a known good processor in the first socket Same as for 4 beeps 6 The keyboard controller 8042 may be defective The BIOS cannot switch to Protected mode Remove the keyboard to see if the error goes away If it does try a known good keyboard Same as for 4 beeps 7 General exception error processor exception error Same as for 4 beeps Same as for 5 beeps 8 Display memory...

Page 135: ...cessor is installed or the CPU 1 socket is empty Reseat or replace the failed processor 1 5 2 3 Processor configuration error or CPU 1 socket is empty Reseat or replace the failed processor In a two processor system make sure the processors are identical 1 5 2 4 Front side bus select configuration error 1 5 4 2 DC power unexpectedly lost 1 5 4 3 Chipset control failure 1 5 4 4 Power control failur...

Page 136: ...ket Orange On Fault POST Code diagnostic LEDs 1 4 LSB bit1 bit2 MSB Display boot 80 POST code On the left back of the system board Each LED can be Off Green Orange or Red See Post Code Table below CPU 1 and 2 Fan Fault Identify fan failure At the front center of the system board Orange On Fault CPU 1 and 2 Fault Identify processor failure On the system board 1 behind the processor socket Orange On...

Page 137: ... Initialize both the 8259 compatible PICs in the system 05 Off G Off G Initialize the interrupt controller in hardware generally PIC and interrupt vector table 06 Off G G Off Do R W test to CH 2 count reg Initialize CH 0 as system timer Install the POSTINT1Ch handler Enable IRQ 0 in PIC for system timer interrupt Trap INT1Ch vector to POSTINT1ChHandlerBlock 08 G Off Off Off Initialize the CPU The ...

Page 138: ...nitialization Initialize language and font modules for ADM Activate ADM module 33 Off Off O O Initialize the silent boot module Set the window for displaying text information 37 Off G O O Displaying sign on message CPU information setup key message and any OEM specific information 38 G Off R R Initialize different devices through DIM See DIM code checkpoints on page 138 for more information 39 G O...

Page 139: ...heral parameters Enable disable NMI as selected 90 R Off Off R Late POST initialization of system management interrupt A0 R Off R Off Check boot password if installed A1 R Off R G Clean up work needed before booting to operating system A2 R Off O Off Take care of runtime image preparation for different BIOS modules Fill the free area in F000h segment with 0FFh Initializes the Microsoft IRQ Routing...

Page 140: ...ption Before D1h R R Off O Early chipset initialization is done Early super I O initialization is done including RTC and keyboard controller NMI is disabled D1 R R Off O Perform keyboard controller BAT test Check if waking up from power management suspend state Save power on CPUID value in scratch CMOS D0 R R Off R Go to flat mode with 4 GB limit and GA20 enabled Verify the bootblock checksum D2 R...

Page 141: ... CPUID information is stored in memory D9 O R Off O Store the Uncompressed pointer for future use in PMM Copying Main BIOS into memory Leaves all RAM below 1 MB Read Write including E000 and F000 shadow areas but closing SMRAM DA O R G R Restore CPUID value back into register Give control to BIOS POST ExecutePOSTKernel See POST code checkpoints on page 132 for more information E1 E8 EC EE OEM memo...

Page 142: ...ery file configuration to the current configuration of the flash part FB O R O O Make flash write enabled through chipset and OEM specific method Detect correct flash part Verify that the found flash part size equals the recovery file size F4 R O R R The recovery file size does not equal the found flash part size FC O O R R Erase the flash part FD O O R O Program the flash part FF O O O O The flas...

Page 143: ...ude manual configured onboard peripherals memory and I O decode windows in PCI PCI bridges and noncompliant PCI devices Static resources are also reserved Boot Output Device Initialization function 2 Searches for and initializes any PnP PCI or AGP video devices 38 Initialize different buses and perform the following functions Boot Input Device INitialization function 3 Searches for and configures ...

Page 144: ... make sure the drive is seated correctly For instructions see Installing a CD or DVD drive on page 61 Your CD drive tray does not open Press a straightened paper clip wire into the CD drive s manual eject hole The drive tray opens If this problem happens frequently while the server is turned on the drive may be defective Diskette drive The diskette drive is not recognized Restart your server Turn ...

Page 145: ... the drives are seated correctly For instructions see Installing a hard drive on page 64 Run a verification from the SCSI BIOS If your server has been subjected to static electricity or physical shock you may need to reinstall the operating system You receive a Non system disk or disk error error message Eject the diskette from the diskette drive then press ENTER Make sure that your hard drive has...

Page 146: ...e master boot record is corrupted In a Windows network operating system repair the master boot record using FDISK To repair the master boot record At a DOS command prompt type fdisk mbr then press ENTER Internet See also Modem You cannot connect to the Internet Make sure that your account with your Internet Service Provider ISP is set up correctly Contact your ISP technical support for help Make s...

Page 147: ...ack If you have additional telephone services such as call waiting call messaging or voice mail make sure that all messages are cleared and call waiting is disabled before using the modem Contact your telephone service to get the correct code to temporarily disable the service Also make sure that the modem dialing properties are set correctly If you purchased the modem from Gateway contact Gateway...

Page 148: ...e line at a different location If you can connect on this line call your telephone service Your 56K modem does not connect at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K Other factors such as line noise telephone service provider equipment or ISP limitations may lower the speed even further If your system has a v 90 modem the speed at which yo...

Page 149: ... aperture grille allows more light to pass through the screen for brighter colors and greater luminescence The damper wire is a critical part of the overall monitor design and does not negatively affect the monitor s function Power You press the power button but the server does not turn on If the power button LED is green the server is turned on but you may not be seeing an image on the monitor Fo...

Page 150: ...cessor should be recognized automatically if it is installed correctly Set the Retest Processor option in the BIOS Setup utility to Yes If you have upgraded your server from one processor to two you may need to reconfigure your operating system so it recognizes the additional processor For instructions see your operating system s documentation ...

Page 151: ...146 www gateway com ...

Page 152: ...Appendix A 147 Server Specifications The following specifications are for the standard configuration Your server may contain optional equipment All specifications are subject to change ...

Page 153: ...ard 2 additional with optional LCP front panel Serial RJ 45 VGA 2 U320 high density SCSI 1 LAN 2 RJ 45 Drives standard A single Slim Line drive bay which accommodates a 3 5 inch diskette drive a CD drive or a DVD drive Card sizes Supports full length full height and low profile PCI expansion cards Power supply 700 W redundant hot swap power supply module standard Additional 700 W hot swap power su...

Page 154: ...egistered 72 bit single rank or dual rank SDRAM modules PCI device slot Two PCI riser boards One full length full height 64 bit PCI riser supports 3 cards One low profile LP 64 bit PCI riser supports 3 cards VGA On board ATI Rage XL 8 MB SDRAM Up to 1600 1200 2D and 3D LAN Intel 82546GB controller Dual onboard 10 100 1000 network interface IEEE 850 3u auto negotiation support Full duplex support S...

Page 155: ...ese specifications z Variable Requirements Temperature Nonoperating 40 to 158 F 40 to 70 C Operating 41 to 95 F 5 to 35 C derated 0 9 F 0 5 C for every 1 000 feet 305 meters Humidity Nonoperating 90 relative noncondensing at 86 F 30 C Shock Operating 2 0 g 11 msec 1 2 sine Packaged Operational after an 18 free fall Electrostatic discharge ESD Tested to 15 kilovolts no component damage ...

Page 156: ...emory 0A0000h to 0BFFFFh 128 KB Video or SMM memory 0C0000h and 0DFFFFh 128 KB Expansion card BIOS and buffer area 0E0000h to 0FFFFFh 128 KB System BIOS 0E0000h to 0EFFFFh 2 MB Extended system BIOS FC000000h to FFFFFFFFh 64 MB PCI memory space Important If you disable an IDE controller to free the interrupt for that controller you must physically unplug the IDE cable from the system board Simply d...

Page 157: ...ary ATA legacy mode IRQ15 Secondary ATA legacy mode PIRQA USB 2 0 controller 1 and 4 PIRQB Video PIRQC USB 2 0 controller 3 Native IDE SATA PIRQD USB 2 0 controller 2 PIRQE Option for SCI TCO HPET 0 1 2 PIRQF Option for SCI TCO HPET 0 1 2 PIRQG Option for SCI TCO HPET 0 1 2 PIRQH USB 2 0 EHCI controller 1 Option for SCI TCO HPET 0 1 2 Ser IRQ SIO3 Device Interrupt A Interrupt B Interrupt C Interru...

Page 158: ...A Slot 1 P64A_IRQ0 P64A_IRQ3 P64A_IRQ5 P64A_IRQ4 P64A Slot 2 P64A_IRQ3 P64A_IRQ5 P64A_IRQ4 P64A_IRQ0 P64A Slot 3 P64A_IRQ5 P64A_IRQ4 P64A_IRQ2 P64A_IRQ1 LP Riser P64B_IRQ4 P64B_IRQ3 P64B_IRQ2 P64B_IRQ1 P64B Slot 1 P64B_IRQ4 P64B_IRQ3 P64B_IRQ2 P64B_IRQ1 P64B Slot 2 P64B_IRQ3 P64B_IRQ2 P64B_IRQ1 P64B_IRQ4 P64B Slot 3 P64B_IRQ2 P64B_IRQ1 P64B_IRQ4 P64B_IRQ3 Device Interrupt A Interrupt B Interrupt C...

Page 159: ... information about your server such as memory size hard drive size and processor type visit Gateway s eSupport page at support gateway com The eSupport page also has links to additional Gateway documentation and detailed specifications for your own server ...

Page 160: ...fter a system board change a record of the settings will make the process much easier You can print this appendix then record your custom BIOS settings on the printout Only settings which can be changed are listed For a complete list of viewable BIOS settings run the BIOS Setup utility ...

Page 161: ... information Caution Setting the wrong values in the Advanced Menu may cause the server to malfunction BIOS menu BIOS submenu Setting Value Main System Overview AMIBIOS Version Build date Processor Type Speed Count System Memory Size System Time HH MM SS System Date DAY MM DD YYYY Language English French German Italian Spanish Advanced Processor Configuration Manufacturer Brand String Frequency FS...

Page 162: ...Configuration Onboard P ATA Channels Disabled Primary Secondary Both Onboard S ATA Channels Disabled Enabled Configure S ATA as RAID Disabled Enabled S ATA Ports Definition A1 3rd M A2 4th M A1 4th M A2 3rd M Mixed P ATA S ATA SelectsMixed P ATA S ATA sub menu Primary IDE Master N A auto detected Selects IDE Device Configuration sub menu Primary IDE Slave N A auto detected Selects IDE Device Confi...

Page 163: ...evice Configuration sub menu Fourth IDE Master N A auto detected Selects IDE Device Configuration sub menu Hard Disk Write Protect Disabled Enabled IDE Detect Time Out Sec 0 5 10 15 20 25 30 35 ATA PI 80 Pin Cable Detection Host Device Host Device Floppy Configuration Floppy A Disabled 720 KB 3 1 2 1 44 MB 3 1 2 2 44 MB 3 1 2 Onboard Floppy Controller Disabled Enabled Super I O Configuration BIOS ...

Page 164: ...S USB Function Disabled Enabled Legacy USB Support Disabled Keyboard only Auto Keyboard and Mouse Port 60 64 Emulation Disabled Enabled USB 2 0 Controller Enabled Disabled USB 2 0 Controller Mode FullSpeed 12Mbps HiSpeed 480Mbps USB Mass Storage Device Configuration Selects USB Mass Storage Device Configuration submenu with USB Device enable PCI Configuration Onboard Video Disabled Enabled BIOS me...

Page 165: ... ROM Disabled Enabled Onboard SCSI Mode IM IME Integrated Mirroring Integrated Mirroring Enhanced IS Integrated Striping Slot 1 Option ROM Disabled Enabled Slot 2 Option ROM Disabled Enabled Slot 3 Option ROM Only visible when supported by riser Disabled Enabled Slot 4 Option ROM Only visible when supported by riser Disabled Enabled Slot 5 Option ROM Only visible when supported by riser Disabled E...

Page 166: ...stalled Not Installed Disabled Spare DIMM 2A Information Installed Not Installed Disabled Spare DIMM 2B Information Installed Not Installed Disabled Spare DIMM 3A Information Installed Not Installed Disabled Spare DIMM 3B Information Installed Not Installed Disabled Spare Extended Memory Test 1 MB 1 KB Every Location Disabled Memory Retest Enabled Disabled BIOS menu BIOS submenu Setting Value ...

Page 167: ...Boot Disabled Enabled Quiet Boot Disabled Enabled Bootup Num Lock Off On PS 2 Mouse Support Disabled Enabled Auto POST Error Pause Disabled Enabled Hit F2 Message Display Disabled Enabled Scan User Flash Area Disabled Enabled Boot Device Priority 1st Boot Device Varies Specifies boot sequence from the available devices A device enclosed in parenthesis has been disabled BIOS menu BIOS submenu Setti...

Page 168: ...cifies boot sequence from the available devices Removable Drive 1st Drive Varies Specifies boot sequence from the available devices nth Drive Varies Specifies boot sequence from the available devices ATAPI CDROM Drives 1st Drive Varies Specifies boot sequence from the available devices nth Drive Varies Specifies boot sequence from the available devices Security Administrator Password is Installed ...

Page 169: ...ssword Fixed disk boot sector protection Disabled Enabled Password On Boot Disabled Enabled Secure Mode Timer 1 minute 2 minutes 5 minutes 10 minutes 20 minutes 60 minutes 120 minutes Secure Mode Hot Key Ctrl Alt Z L Secure Mode Boot Disabled Enabled Diskette Write Protect Disabled Enabled Video Blanking Disabled Enabled Power Switch Inhibit Disabled Enabled NMI Control Disabled Enabled BIOS menu ...

Page 170: ...assis Part Number Varies Chassis Serial Number Varies BIOS Version BIOS ID string excluding build time date BMC Device ID Varies BMC Firmware Revision Varies BMC Device Revision Varies PIA Revision Varies SDR Revision Varies HSC FW Revision HSBP Firmware revision of the Hotswap controller N A if not present Serial Console Features BIOS Redirection Port Disabled Serial A Serial B BIOS menu BIOS sub...

Page 171: ...bled Serial A Serial B Serial Port Connector Serial A Serial B Event Log Configuration Clear All Event Logs Disabled Enabled BIOS Event Logging Disabled Enabled Critical Event Logging Disabled Enabled ECC Event Logging Disabled Enabled PCI Error Logging Disabled Enabled FSB Error Logging Disabled Enabled Hublink Error Logging Disabled Enabled BIOS menu BIOS submenu Setting Value ...

Page 172: ...ent Default if present FRB 2 Policy Disable BSP Do not disable BSP Retry on Next Boot Disable FRB2 Timer Late POST Timeout Disabled 5 minutes 10 minutes 15 minutes 20 minutes Hard Disk OS Boot Timeout Disabled 5 minutes 10 minutes 15 minutes 20 minutes PXE OS Boot Timeout Disabled 5 minutes 10 minutes 15 minutes 20 minutes OS Watchdog Timer Policy Stay On Reset Power Off BIOS menu BIOS submenu Set...

Page 173: ...ults Caution Before changing modes back up array data and delete existing arrays if any Otherwise loss of data may occur After operating system installation with a selected SCSI RAID mode only change this mode selection if you are prepared to rebuild the RAID array Changing the mode could damage the current operating system installation on the RAID volume BIOS submenu BIOS 2nd level submenu Settin...

Page 174: ...endor Device vendor Size Device size LBA Mode Device LBA mode Block Mode Device block mode PIO Mode Device PIO mode Async DMA Device Async DMA mode Ultra DMA Device Ultra DMA mode S M A R T Device S M A R T support Type Not Installed Auto CDROM ARMD LBA Large Mode Disabled Auto Block Multi Sector Transfer Mode Disabled Auto PIO Mode Auto 0 1 2 3 4 ...

Page 175: ...d level submenu Setting Value USB Configuration Cont d USB Mass Storage Device Configuration USB Mass Storage Reset Delay 10 Sec 20 Sec 30 Sec 40 Sec Device 1 Only displayed if a device is detected Includes a DeviceID string returned by the USB device Emulation Type Auto Floppy Forced FDD Hard Disk CDROM BIOS submenu BIOS 2nd level submenu Setting Value ...

Page 176: ...way com Device n Only displayed if a device is detected Includes a DeviceID string returned by the USB device Emulation Type Auto Floppy Forced FDD Hard Disk CDROM BIOS submenu BIOS 2nd level submenu Setting Value ...

Page 177: ...172 www gateway com ...

Page 178: ...Appendix C 173 Safety Regulatory and Legal Information Safety information Legal and Regulatory Information ...

Page 179: ...opriate outlet If you use an extension cord with this system make sure that the total ampere rating on the products plugged into the extension cord does not exceed the extension cord ampere rating If your system is fitted with a TV Tuner cable or satellite receiver card make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and buildup...

Page 180: ... in areas classified as hazardous locations Such areas include patient care areas of medical and dental facilities oxygen laden environments or industrial facilities Warning To reduce the risk of fire use only No 26 AWG or larger telecommunications line cord ...

Page 181: ...ular plug is required for use with this device The modem is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant See installation instructions for details The Ringer Equivalence Number REN is used to determine the number of devices which may be connected to the telephone line Excessive RENs on a telephone line may result in...

Page 182: ...l apparatus as set out in the radio interference regulations of Industry Canada Le présent appareil numérique n émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe A prescrites dans le règlement sur le brouillage radioélectrique édicté par Industrie Canada Telecommunications per Industry Canada CS03 for products fitted with an IC compliant modem...

Page 183: ... to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 Warning To avoid electrical shock or equipment malfunction do not attempt to m...

Page 184: ...mance Standard Should the unit ever need servicing contact an authorized service location California Proposition 65 Warning Warning Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure To prevent exposure to laser beams do not try to open the enclosure of a CD or DVD drive Warning This product contains chem...

Page 185: ...knowledgments 1 800 GATEWAY ActiveCPR ALR AnyKey black and white spot design CrystalScan Destination DestiVu EZ Pad EZ Point Field Mouse Gateway 2000 Gateway Country gateway net Gateway stylized logo Perfect Scholar Solo TelePath Vivitron stylized G design and You ve got a friend in the business slogan are registered trademarks and black and white spotted box logo GATEWAY Gateway Astro Gateway Wor...

Page 186: ...leshooting 139 BIOS Setup utility 111 menus 112 156 navigating through 112 opening 112 passwords 31 118 recording configuration 30 settings 156 submenus 168 169 170 troubleshooting 139 BMC 37 Boot menu BIOS Setup utility 112 bootblock initialization code checkpoints diagnostic LEDs 135 bootblock recovery code checkpoints diagnostic LEDs 136 C card installing 79 slot location 5 7 79 troubleshooting...

Page 187: ...de checkpoints 136 DIM code checkpoints 138 POST code checkpoints 132 DIM code checkpoints 138 DIMM see memory diskette drive connector 7 installing 61 location 2 replacing 61 troubleshooting 139 display troubleshooting 143 documentation Gateway Web site 9 System Companion CD 40 drive bays location 2 drivers installing 40 drives CD 2 61 configuring 55 diskette 2 61 hard drive 2 64 hot swap 2 64 in...

Page 188: ... codes 130 installing 92 indicators 2 5 22 23 information LED 130 installing add in card 79 backplane 100 battery 103 bezel 19 card 79 CD or DVD drive 61 diskette drive converted hard drive bay 56 drives 55 expansion cards 79 fan module 85 hard drive 64 heat sink 88 hot swap drive 64 Intel Management Module IMM 92 memory 76 PCI expansion card 79 83 PCI riser assembly 79 PCI riser connector 80 powe...

Page 189: ...g BIOS configuration 30 master boot record 141 memory installing 76 location 7 map 151 troubleshooting 142 messages 125 modem connection speed 143 troubleshooting 142 monitor cleaning 29 port 5 troubleshooting 143 motherboard see system board mouse port 5 N network jack 5 NMI 127 non maskable interrupt 3 127 O onboard RAID configuring 71 onboard SATA RAID 71 onboard SCSI RAID 71 opening case 44 op...

Page 190: ...rear fan 5 recovering BIOS 114 removing CD or DVD drive 63 diskette drive converted hard drive bay 60 fan module 85 PCI expansion card 82 PCI riser assembly 79 PCI riser connector 80 processor air dam 48 see installing see removing server from cabinet 21 replacing see installing reset button 2 resetting BIOS 117 resources interrupts 151 memory map 151 riser card 7 79 81 82 84 RJ 45 serial port 5 c...

Page 191: ...system 148 administration 31 control 31 ID indicator 3 5 36 interrupts 151 management 31 security 31 specifications 148 startup 22 system board components 7 connectors 7 installing 108 replacing 108 specifications 149 system board LEDs 130 System Companion CD 9 40 system configuration protecting with passwords 31 system fan replacing 86 system recovery recording BIOS configuration 30 T tape drive ...

Page 192: ...ocessor 145 safety guidelines 124 SCSI drive 140 technical support 122 telephone support 122 video 143 turning off server 24 turning on server 22 U uninterruptible power supply UPS 13 updating the BIOS 113 UPS 13 USB ports 5 internal connector 7 location 2 5 user password 31 utilities BIOS Setup 111 V VGA port 5 W Web site Gateway 9 ...

Page 193: ...188 www gateway com ...

Page 194: ...A MAN 9515 USR GDE R0 12 04 ...

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