Gateway 9510, User Manual

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Chapter 7: Troubleshooting
The diskette drive LED is lit continuously
■
Remove the diskette from the drive. If the light stays on, try restarting your server.
■ Open your server and make sure that the cables are connected correctly to the
diskette drive and the system board. The red-striped edge of the data ribbon cable
indicates Pin 1 and corresponds with Pin 1 on the diskette drive (typically on the
side farthest from the power supply connection). If necessary, reverse one end of
the cable so the red-striped edge of the data ribbon cable faces Pin 1 on the diskette
drive. Make sure that the pins are not bent or misaligned. For more information,
see
“Installing drives” on page 53 .
Expansion cards
Your server does not recognize an expansion card
■
Restart your server.
■
Make sure that you have installed the necessary software or driver. For more
information, see the card’s documentation.
■
Reseat the card. For more information, see “Installing PCI expansion cards” on
page 69 .
■ Install the card in a different slot.
Hard drive
The hard drive cannot be accessed, or you receive a “General failure reading drive C”
error message
■
If a diskette is in the diskette drive, eject it and restart your server by pressing the
reset button.
■
Restart your server by pressing the reset button.
■
Open your server and make sure that the cables are connected correctly to the hot
swap drive cage and the system board. For more information, see
“Installing a
hot-swap hard drive” on page 59 .
■ If your server has been subjected to static electricity or physical shock, you may
need to reinstall the operating system.
You receive a “Non-system disk” or “disk error” error message
■
Eject the diskette from the diskette drive, then press E
NTER
.
■ Make sure that your hard drive has an active partition. For more information, see
“The master boot record is corrupted” on page 163 .
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