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WARRANTY
We guarantee that all our products are free of defects at the time of purchase. Any
demonstrable manufacturing or material defects will be to the exclusion of any further
claim and within 2 years after purchasing the appliance free of charge repaired or
substituted. There is no Warranty claim of the purchaser if the damage or defect
of the appliance is caused by inappropriate treatment, over-loading or installation
mistakes. The Warranty claim expires if there is any technical interference of a third
party without a written agreement. The purchaser has to present the sales slip in
assertion-of-claim and has to bear all charges of costs and risk of the transport.
NOTE
We will not be liable for any damage caused by excessive build-up of scale.
NOTE
Customers of Germany and Austria: For repair and service, please send:
GASTROBACK GmbH, Gewerbestr. 20, D - 21279 Hollenstedt, Germany.
Customers of other countries: Please, contact your vendor.
Restricted use of this appliance in commercial, trade, or industrial environments is
possible. In detail:
– in staff kitchens in offices, cafés and baker's shops,
– in farmhouses,
– in guest houses for guests.
In these cases, the warranty period is reduced to 1 year.
Please agree that we cannot bear the charge of receipt. Submission of appliances:
Please ensure packing the appliance ready for shipment without accessories and
attachments. Add the sales slip and a short fault description. The processing time
after receipt of the defective appliance will be approx. 2 weeks; we will inform you
automatically. After the warranty period, please send defective appliances to the
given address. You will get a free quotation and, thereafter, can decide, whether
we shall repair the appliance to the costs possibly accrued, send back the defective
appliance for free of charge, or dispose of the appliance for free of charge.
The appliance is intended for household use only and not suited for commercial,
industrial or trade usage. Do not attempt to use this appliance in any other way
or for any other purpose than the intended use, described in these instructions.
Any other use is regarded as unintended use or misuse, and can cause severe
injuries or damage. There is no warranty claim of the purchaser if any injuries
or damages are caused by unintended use.
