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Always clear blockage according to the following instructions. For the case that you
are unsuccessful take the appliance to an authorised specialist reparation shop.
Possible problem
easy solution
The mince is not fine enough.
Use a smaller grinding disc and/or mince the ingredients more then once.
There are still ingredients in the feed chute
but no mince is coming out of the mincer.
The mincer is blocked. Turn the appliance off immediately and operate
according to the instructions ›Clear a blocking‹.
The motor stops running while operating.
The overload protection might got activated. Turn the appliance off
mmediately and operate according to the instructions ›Clear a blocking‹.
After cleaning the motor does start again when
turning the appliance ON.
• Is the power cord plugged in?
• The motor might be blocked with some hard substance (for example
a bone). Turn the appliance off immediately and pull the plug.
• Disassemble and clean the appliance. Operate according to the
instructions ›Care and cleaning‹.
• If the problem is not solved after the cleaning, take the appliance
for technical maintenance and repair to an authorised service center.
The mincer blocks up permanently while
operating.
• To ensure that the mincer does not seize, never operate it under
excessive pressure. Operate in a slow and constant pace. Do not
try to rush the procedure by pushing down the meat with force.
• For mincing hard ingredients really fine start with the grinding disc
with the bigger holes. Mincing the second time use the finer grinding disc.
The worm housing moves while operating.
The closing ring loosened. Turn the appliance off immediately. Assemble
the worm housing according to the instructions ›Assemble for mincing‹.
The mince leaks out at the side of the closing
ring.
The closing ring is not screwed on tight enough. Turn the appliance off
immediately and then pull the plug. Tighten the closing ring but do not
overwind the winding. If the problem still occurs disassemble and clean
the appliance.
cleAr A Blocking
If the worm housing is blocked no mince comes out of the mincer while operating or
the motor stops moving automatically because of the overload protection.
Attention:
If a blocking occurs turn off the appliance immediately. Clear the
problem before turning on the motor again.
1. Turn the appliance off and take the pusher out of the feed chute.
2. If the motor stopped running because of overloading, turn the appliance off and
wait few minutes to allow the motor to cool down.
3. Turn the control switch to reverse and let the motor run in reverse mode for a few
seconds. The worm will turn backwards and loosen the blockage. The appliance
will only run in reverse mode as long as you hold on to the control switch.
