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Part Number 4533030 Rev 1 07/2017
Troubleshooting
Section 5
Induction Cook-Top Troubleshooting
COMMON PROBLEMS
One or more of the following conditions may affect the
function or cause the induction equipment to fail:
• Using unsuitable cookware such as non-induction pans,
oversized pans, or damaged pans.
• High ambient temperature.
• Inadequate ventilation causing hot air to re-enter
through the air intake slots.
• Dirty air intake filter.
• Empty pan is left on the hob when the appliance is ON.
SYMPTOMS
• When a malfunction occurs, the appliance may be in
one of the following states:
• The appliance switches off immediately.
• The appliance continues to operate in a power
reduction mode.
• The appliance continues to operate normally.
• Appliance equipped with an indicator lamp or a digital
display, see section
Troubleshooting Chart — Error Code /
Flash Code.
• Appliance without an indicator lamp / digital display,
or the lamp is malfunction, see section
Troubleshooting
Without Error Code / Flash Code.
BOIL TEST FOR INDUCTION COOKWARE
To test the efficiency of a pan for induction cooking,
perform a boil test.
This test is not applicable to griddles and braising pans.
NEVER heat any cooking pan on a griddle plate or in a
braising pan.
(Test for 3.5kW or 5.0kW Induction Coil)
Perform a boil test to verify the performance of a pan for
induction cooking.
• Add one liter of cold water into the pan (optimal when
use pan with bottom diameter of 24cm) and bring it to
boil. Compare the total boil time to the guideline below:
• 3.5kW Coil, approx. 140 seconds
• 5.0kW Coil, approx. 85 seconds
If time to boil exceeds the above guideline, then the pan is
not suitable for achieving optimal efficiency. Please contact
your supplier to purchase suitable induction pans.
If the induction appliance does not function as expected
despite using quality induction pans, refer to the
troubleshooting charts.
