Troubleshooting
RTCSmp Built-In Module-Line Dual/Quad Cooktops
38
Part # 4532415 Rev 1 (12/12/13)
10
Troubleshooting
Do not open the induction unit – dangerous electric voltage inside!
The induction unit may only be opened by an authorized service personnel.
CAUTION
STOP
and
DO NOT USE
the induction unit if any part of the unit is cracked or
broken. Turn off the induction unit immediately and if possible and safe,
disconnect the unit from the power supply. Do not touch any parts inside the
unit.
10.1
Common causes for induction unit failure
One or more of the following conditions may affect the function or contribute to the failure of the induction unit:
•
Using unsuitable cookware such as non-induction pans or oversized pans.
•
High ambient temperature.
•
Inadequate ventilation causing hot air to re-enter through the air intake slots.
•
Dirty air intake filter.
•
Empty pans are left on the cook-top while the unit is ON.
Symptoms
When a malfunction occurs, the induction unit may be in one of the following states:
•
The induction unit stops working immediately.
•
The induction unit continues to work in a power reduction mode.
•
The induction unit continues to work as usual.
The green indicator light may also blink at regular intervals.
Corrective steps
Use the following sections to locate the problem area(s) and to take only the corrective action(s) indicated. Ensure
you exercise safety precautions at all time.
Only an authorized service technician would have the training and correct tools to diagnose the internal
components accurately and thoroughly. Contact a Factory Authorized Service agency for assistance. For a list of
Garland authorized service agencies, please visit our website www.garland-group.com.
