en
Customer Service
20
Fault
Cause and troubleshooting
The appliance runs in
automatic mode; the
illuminated ring
flashes yellow and
magenta.
The automatic sensor is faulty.
1.
Ensure that there is a connection to the remote fan unit.
2.
Turn the control knob to .
3.
Switch the appliance back on.
4.
If the illuminated ring flashes again after you have switched the appliance back on, con-
tact customer service.
The illuminated ring
flashes magenta and
yellow.
Malfunction
1.
Ensure that there is a connection to the remote fan unit.
2.
Turn the control knob to .
3.
Switch the appliance back on.
4.
If the illuminated ring flashes again after you have switched the appliance back on, con-
tact customer service.
The illuminated ring
colour does not
match the illuminated
ring colour of other
appliances.
The illuminated ring colour is brighter or darker than the illuminated ring colour of other ap-
pliances.
▶
Change the illuminated ring colour in the basic settings →
14 Customer Service
Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.
Note:
Under the terms of the manufacturer's warranty
the use of Customer Service is free of charge.
Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
14.1 Product number (E-Nr.) and production
number (FD)
You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
The rating plate is located on the underside of the ap-
pliance.
Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.
15 Disposal
15.1 Disposing of old appliance
Valuable raw materials can be reused by recycling.
1.
Unplug the appliance from the mains.
2.
Cut through the power cord.
3.
Dispose of the appliance in an environmentally
friendly manner.
Information about current disposal methods are
available from your specialist dealer or local author-
ity.
This appliance is labelled in accord-
ance with European Directive
2012/19/EU concerning used elec-
trical and electronic appliances
(waste electrical and electronic equip-
ment - WEEE).
The guideline determines the frame-
work for the return and recycling of
used appliances as applicable
throughout the EU.
Summary of Contents for VL414115
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