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en-us
Frequently-asked questions and answers (FAQ)
Cookware
Which types of cookware can be used with an induction cooktop?
For information on which types of cookware can be used with an induction cooktop, see the section enti-
tled
a
"Cooking with induction"
Why is the cooktop not heating?
Make sure the cookware is suitable for use with an induction cooktop. For information on the type, size
and positioning of the cookware, see the section entitled
a
"Cooking with induction"
Why is it taking so long for the cookware to heat up or why is it not heating up correctly despite being on a high
heat setting?
Make sure the cookware is suitable for use with an induction cooktop. For information on the type, size
and positioning of the cookware, see the section entitled
a
"Cooking with induction"
The depiction of the cookware on the touchscreen display does not match the actual cookware in terms of size
and shape
The depiction of the cookware on the touchscreen display is purely indicative.
Make sure that the cookware is completely inside the usable area of the cooking surface.
There is cookware on the cooking surface that is not being shown on the touchscreen display.
There are more than eight items of cookware on the cooking surface.
The cookware is too small: A diameter of between 3½ and 13" (90 and 340 mm) is recommended.
Use a larger cookware or cookware that is suitable for induction cooking. Alternatively, switch the posi-
tions of the cookware on the cooking surface. For information on which types of cookware can be used
with an induction cooktop, see the section entitled
a
"Cooking with induction"
There are two items of cookware on the cooking surface. However, the touchscreen display displays this as just
one item of cookware.
If two pots or pans are placed very close together on the cooking surface, the touchscreen display may
show them as one item of cookware.
Move the two items away from each other until the touchscreen display depicts them separately.
There is one item of cookware on the cooking surface. However, the touchscreen display is showing two or more.
The base of the cookware may be deformed or embossed, or the cookware may not be suitable for induc-
tion cooking.
Confirm that the base of the cookware is flat. For information on the type, size and positioning of the cook-
ware, see the section entitled
a
"Cooking with induction"
Not every item of cookware that is on the cooking surface can be activated.
You can place up to eight items of cookware on the cooking surface but only up to six evenly distributed
items can be used at the same time.
For information on positioning cookware, see the section entitled
a
"Cooking with induction"
.
You can cook with up to three items of cookware on each side. If there is an item of cookware in the center
of the cooking surface or an item of cookware is too large, the number of "active" pots or pans is
restricted.
For information on positioning cookware, see the section entitled
a
"Cooking with induction"
.
One of the items of cookware is not suitable for induction cooking. The
¢
symbol appears on the touch-
screen display next to the unsuitable pot or pan.
For information on which types of cookware can be used with an induction cooktop, see the section enti-
tled
a
"Cooking with induction"
.
The appliance has exceeded its maximum power consumption or the
Power management
setting has been
activated.
Check the installation and correctly configure the
Power management
setting.See the section entitled
a
"Basic settings"