15
Rectifying faults
Faults often have simple explanations. Please read the
notes in the table before calling the after
sales service.
The electronics of your hob are underneath the control
panel. For various reasons, the temperature in this area
may rise sharply.
In order that the electronics do not overheat, the
hotplates are switched off as and when necessary. The
”ƒ
,
”…
, or
Ӡ
display appears alternately with the
•
or
œ
residual heat indicator.
After-sales service
Our after-sales service is there for you if your appliance
should need to be repaired. We are committed fo find
the best solution also in order to avoid an unnecessary
call-out.
E number and FD number:
Please quote the E number (product number) and the
FD number (production number) of your appliance when
contacting the after-sales service. The rating plate
bearing these numbers can be found on the appliance
certificate.
Please note that a visit from an after-sales service
engineer is not free of charge, even during the warranty
period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Trust the expertise of the manufacturer, and rest
assured that the repair will be carried out by trained
service technicians using original spare parts for your
domestic appliance.
Display
Fault
Measure
Blank
There is no power supply.
Check the household fuse for the appliance. Check whether
there is a power cut by trying other electronic appliances.
All displays flash
The touch controls are wet or an object is
resting on them.
Dry the controls or remove the object.
”ƒ
Several hotplates have been used over a
prolonged period at high power settings.
To protect the electronics, the hotplate
has been switched off.
Wait a while. Touch any touch control. When
”ƒ
goes out, the
electronics have cooled down sufficiently. You can continue cook-
ing.
”…
Despite the switch-off by
”ƒ
, the elec-
tronics have become hot again. All hot-
plates have therefore been switched off.
Wait a while. Touch any touch control. When
”…
goes out, you
can continue cooking.
Ӡ
and the heat
setting flash alter-
nately. An audible
signal can be heard
Warning: There is a hot pan in the area of
the control panel. There is a risk that the
electronics will overheat.
Remove the pan. The fault display goes out shortly afterwards.
You can continue cooking.
Ӡ
and audible sig-
nal
There is a hot pan in the area of the con-
trol panel. To protect the electronics, the
hotplate has been switched off.
Remove the pan. Wait a while. Touch any touch control. When
Ӡ
goes out, you can continue cooking.
”ˆ
Frying sensor faulty.
Acknowledge the fault message by touching a touch control. You
can cook without the sensor frying system. Call the after
sales ser-
vice.
”‰
The hotplate was in operation for too long
and has switched itself off.
You can switch the hotplate back on again immediately.
GB
0344 892 8988
Calls charged at local or mobile rate.
IE
01450 2655
0.03 € per minute at peak.
Off peak 0.0088 € per minute.
AU
1300 368 339
NZ
09 477 0492
