Gaggenau BO 451 611, Use And Care Manual

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32
Troubleshooting
You can often easily eliminate problems that may occur
on your own. Before calling customer service, take into
account the following information.
9
WARNING
Risk of electric shock
Improper repairs are dangerous. Only an
authorized servicer may perform repairs and may
replace damaged plug and connections. Remove
the power plug or turn off the circuit breaker or
fuse in the fuse box if the appliance is damaged
or not working. Call Customer Service.
Power cut
Your appliance can bridge a power cut of a few
seconds. Operation continues.
If the power cut was for a longer period and the
appliance was in operation, a message appears in the
display. Operation is interrupted.
Set the function selector to 0 , then the appliance can be
operated again as usual.
Demo mode
The demo mode is activated if the
°
symbol appears in
the display. The appliance does not heat up.
Briefly disconnect the appliance from the mains (switch
off the domestic fuse or the circuit-breaker in the fuse
box). Then deactivate the demo mode within 3 minutes
in the factory setting (see section entitled ‘Factory
setting’).
Disruption Possible cause Solution
Appliance not working, no display Plug not inserted Connect the appliance to the electricity mains
Power failure Check whether other kitchen appliances are
working
Fuse defective Check in the fuse box whether the fuse for the
appliance is in working order
Operating error Switch off the fuse for the appliance in the
fuse box and switch it on again after about 10
seconds
Appliance cannot be started Appliance door is not quite closed Close appliance door
Appliance is not working, display is not
responding.
0
appears in the display.
Child lock activated Deactivate child lock (see section entitled
‘Child lock’)
Appliance switches off automatically Safety deactivation: the appliance has
not been operated for longer than 12
hours
Confirm the message with
™
, switch off the
appliance and set it again.
Appliance does not heat up,
°
appears
in the display
Appliance is in the demo mode Deactivate demo mode in the basic settings
Error message "Exxx" If an error message appears, turn the program
selection to
0
; if the display goes off, it was a
one-time problem. If the problem occurs
repeatedly or if the display stops, please con-
tact after-sales service and inform them of the
error code.