WARRANY CONDITIONS
This product is guaranteed against electrical defects in material or manufacturing workmanship
for faults when under normal domestic conditions for a certain period of time (pls refer to the
warranty card for duration) from the date of purchase. This warranty covers parts and labour
costs for the motor subject to the following conditions:
1.
Installation being performed by a qualified licensed Electrician.
2.
This warranty will not apply if the ceiling fan is installed by other than a licensed electrician.
Problems arising from incorrect installation are not covered by warranty. The cost of repairs
and/or service call where the defect is due to the installation and not due to faulty material or
workmanship, in accordance with wholesaler and their authorized agent, will be payable at
time of repair.
3.
The correct controller being fitted to the fan
Only use the controller supplied with the fan or a genuine replacement. Using solid-state
dimmer type or non-genuine controllers will void the warranty. Use of non-genuine
controllers may cause the fan to operate with a loud hum and at altered speeds. Where
controllers are supplied complete with light switch – do not use this switch to operate the
fan. Fans connected using this switch to turn the fan on/off, will not be covered by warranty.
4.
Repair work being carried out by approved electrician only after authorization by wholesaler
or their authorized agent to complete the repair and is subject to the supply of dated proof of
purchase and installing electrician’s details.
5.
The serviceable area governing in-home service to be as defined by wholesaler and their
authorized agent.
6.
The exclusion from warranty of any changes to ceiling fan blade, plated and/or painted
finishes due to climatic conditions or other circumstances deemed to be beyond the control
of wholesaler or their authorized agents.
7.
The warranty service does not cover:
a. Traveling costs incurred where service is requested at premises, or areas deemed to be
outside the agents service zone, or at times outside normal servicing hours, as defined by
wholesaler or their authorized agent.
b. Transportation and in-transit insurance costs, if the product or parts thereof have to be
returned for repair or replacement to wholesaler or their authorized agent.
c. Repair of defects caused by accident, fire, misuse, alterations modification, negligence,
incorrect or incomplete installation/operation, any unauthorized person attempting to repair
the ceiling fan, or acts of God.
d. Claims or damage to furniture, carpet, wall, ceiling foundations or any other
consequential loss either direct or indirectly resulting from a faulty ceiling fan.
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