
7. MAINTENANCE AND TROUBLESHOOTING
7-4
If one of the Status LEDs 1- 4 is flashing, open the Web software on the PC to check
the message. (See section 7.6.)
7.4
Troubleshooting
If you think the equipment is not operating normally, do the checks in the table below
to find the possible causes. If repair of the equipment is necessary report the result of
the troubleshooting to the service technician. If you are asked the IMEI (International
Mobile Equipment Identify) number, do the following to find it.
• Handset: At the idle screen, press [*], [#], [0], [6], [#].
• Web software: On the menu bar, click [Main], [System information].
Troubleshooting
Status 4
On
Handset is operating nor-
mally
Normal state
Flashing (1 sec. in-
terval)
Problem with the handset
Warning
Flashing (0.2 sec.
interval)
Handset has significant
problem
Error
Condition
Check point
No power (POWER lamp
on communication unit
does not illuminate).
• Check if the fuse has blown.
• Check if the power connector has loosened.
• Check if the power cable is rusted or damaged.
• Check if the power cable is damaged.
• Check if the voltage of the ship battery is within
range (10.8 - 31.2V DC).
Nothing displays on hand-
set screen.
• Check if the handset cable is properly connected to
the communication unit.
• Check the brightness level of screen is not too dark
The handset keys do not
respond.
Push and hold the
key for 3 seconds to restart
the handset. If keys continue to not respond after re-
start, contact your dealer.
Does not become [Ready]
status.
• Check if the antenna cable is properly connected.
• Check that there are no objects blocking the signal
between antenna and satellite.
• In the Web software, do Main
→
satellite search to
do a manual satellite search.
• Check if the ship position data is correct (“No fix” or
“No data” appears, etc.).
• In the Web software, do Settings
→
Basic Settings
→
GPS to check if the backup GPS is set correctly.
LED
Lamp Status
Status
Note
Summary of Contents for FELCOM 250
Page 14: ...SYSTEM CONFIGURATION xii This page is intentionally left blank...
Page 17: ...1 BASIC OPERATION 1 3 11 Symbol Enters text Number Key Function...
Page 62: ...2 HANDSET OPERATIONS 2 34 This page is intentionally left blank...
Page 114: ...5 WEB SOFTWARE 5 30 This page is intentionally left blank...
Page 166: ...7 MAINTENANCE AND TROUBLESHOOTING 7 12 This page is intentionally left blank...
Page 177: ...APPENDIX 3 PARTS LIST ARRANGEMENT AP 11 FB 3000 HANDSET 16P0259 LF INCOM INDI 16P0270 LF...
Page 178: ...APPENDIX 3 PARTS LIST ARRANGEMENT AP 12 This page is intentionally left blank...
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