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Fujitsu PrintPartner, User Manual

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Fujitsu PrintPartner User Manual Download Page 128

User’s Manual

5-1

SOLVING
PROBLEMS

5

CHAPTER

Solving Problems

Although this printer is designed to be highly reliable, you may
occasionally experience problems. The most common problems are
paper jamming and poor print quality. This chapter helps you to
identify the cause of the problem and suggests solutions. For detailed
procedures, see Chapter 4, 

Maintenance

.

This chapter is divided into five sections:
• Clearing Paper Jams. This section explains how to locate and clear

paper jams.

• Operational Problems. Start here if the printer doesn’t function

properly. You may save yourself a service call.

• Print Quality Problems. Check here if the printed pages don’t look

as they should.

• Error Indications. The printer has self-diagnostic tests for a variety

of hardware and interface problems. If a test indicates a problem,
the printer displays it on the control panel. This section explains
these error conditions.

• Printer Status Indications. These statuses are not error conditions.

Most of them require no action by you. However, explanations are
included here for your information.

Caution:

During solution of a problem, do not touch any connector contacts
to avoid possible electrostatic damage to the printer.

☞

Summary of Contents for PrintPartner

Page 1: ...TM 12M MX USER S MANUAL 12 ppm page printer ...

Page 2: ...pment was performed on model number M33111A02 The use of a non shielded interface cable with the referenced device is prohibited The length of the parallel interface cable must be 3meters 10 feet or less The length of the serial interface cable must be 15meters 50feet or less The length of the power cord must be 3 meters 10 feet or less Laser Safety Information This printer has been designed and m...

Page 3: ...rence at his own expense FCC warning Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Notes The use of a non shielded interface cable with the referenced device is prohibited The length of the parallel interface cable must be 3meters 10feet or less The length of the Ethernet interface cable must be 100m...

Page 4: ...am backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers displays printers facsimiles and copiers Their standards and logos are uniform among participating nations This product sold in Europe conforms to ...

Page 5: ...FM 4 User s Manual ...

Page 6: ...on Centronics Hewlett Packard Corporation Hewlett Packard LaserJet LaserJet 5 PCL The contents of this manual may be revised without prior notice and without obligation to incorporate changes and improvements into units already shipped FUJITSU has made every effort to ensure that the information included here is complete and accurate at the time of publication The company assumes no liability for ...

Page 7: ...o the printer Do not touch the heat roller and motors if you have been printing recently These parts may be hot Do not touch or scratch the green drum surface and do not expose it to light for more than three minutes Use only a shielded interface cable of 3 meters 10 feet or less for the parallel interface 15 meters 50 feet or less for the serial interface 100 meters 328 feet or less for Ethernet ...

Page 8: ... Installing the Paper Tray 1 10 Using the Multi function Feeder 1 13 Connecting the Power Cord 1 14 Connecting the Printer to Your Computer 1 15 About Interfacing 1 15 Connecting to the Parallel Port 1 16 Connecting to the Serial Port 12MX only 1 16 Connecting the Serial Interface Cable 1 17 Verifying Serial Parameter Settings 1 17 Printing a Test Page Offline 1 19 Selecting an Emulation 1 20 Inst...

Page 9: ...ion to Continue Printing 2 5 Clearing the Buffer and Reinitializing the Printer 2 6 Clearing EEPROM 2 6 Selecting the Self Test Menu 2 8 Selecting the Font Print Menu 2 10 Selecting Paper Tray MFF or Manual Feeder 2 12 Setting MFF Paper Size 2 15 Selecting the Thickness Control Menu 2 16 Selecting Menu Option and Resetting Menu 2 20 Menu Functions 2 20 Menu Structure and How to Use Control Panel B...

Page 10: ...ting the LocalTalk Interface Cable 3 7 Selecting the LocalTalk Interface 3 8 LocalTalk Specifications 3 8 Connecting to the Ethernet Port 3 8 Connecting the Ethernet Interface Cable 3 8 Selecting the Ethernet Interface 3 9 Ethernet Specifications 3 9 Adding Paper Sources 3 10 Paper Feeder 3 10 Changing the Paper Tray Size 3 11 Adding Duplex Unit 3 13 Chapter 4 Maintenance 4 1 Preventive Maintenanc...

Page 11: ...plex Unit to the Print Unit 5 11 Jam 6 at the Feed Roller of the Optional Paper Tray 5 12 Cleaning the Paper Path 5 13 Operational Problems 5 16 Print Quality Problems 5 17 Error Indications 5 20 Action required Status Indications 5 23 Printer Status Indications 5 24 Warning Messages 5 25 Appendix A Font Samples A 1 PCL Mode A 1 FPS Mode A 3 Appendix B Supplies and Accessories B 1 Supplies B 1 Acc...

Page 12: ...s The PrintPartner 12MX is also compatible with PostScript level 2 printers by using the PowerPage Level 2 interpreter Options available for both 12M and 12MX are 4 8 16 and 32 megabyte memory expansion cards Interface expansion boards Centronics parallel type B connector LocalTalk Ethernet C D F or GXL IrDA and USB FLASH ROM card 4 megabytes for PCL5e or PCL XL mode in PCL emulation Barcode card ...

Page 13: ... Printer Utility for Windows 3 x which allows you to remotely change or confirm settings of an Ethernet interface board of the printer or locally check the printer PPMENU for MS DOS printer remote setup utility program which allows you to easily customize and program your printer to your computer and software environments using your computer keyboard and display The CD ROM contains all items of th...

Page 14: ...ast 1MB of memory available on a hard disk a CD ROM drive or a 3 5 double sided high density 2HD floppy disk drive and a VGA 640 480 dots display You must also be using PC DOS version 5 02 MS DOS version 3 3 or higher version Icons draw your attention to advisory messages as illustrated below A line precedes and follows the message to show where the message begins and ends Warning Ignoring this in...

Page 15: ...NT ENTER MENU READY FORM FEED RESET MENU SELECT Basic functions Second functions Physical buttons Basic functions Second functions Physical buttons The control panel has a character display of 16 columns 2 lines In text the names of the control panel buttons appear as all capital letters inside a box like READY and control panel display messages appear in a fixed spacing font like READY Button nam...

Page 16: ...the printer on while pressing MENU The message C P LANGUAGE ENGLISH appears after printer initialization 2 Press the or button until the desired language appears Press the ENTER button The asterisk appears after the language indicating the language is selected 3 Save the selection Pressing the READY button saves the new setting and returns the printer to the ready state The printer will display th...

Page 17: ...x User s Manual ...

Page 18: ...ing the printer Setting Up Assembling the printer Connecting the Printer Selecting an interface and connecting to the computer Installing a Printer Driver and other software Printing Your First Document Where to Go from Here The photos and illustrations on the following pages identify the main parts of the printer and two routes of paper feeding These parts are referred to throughout the manual so...

Page 19: ... PP12MX Centronics parallel interface connector IEEE1284 type B Interface board slot cover Fan outflow Control panel Multi function feeder MFF Paper tray Paper stopper Upper door Side cover Font emulation card slot and RAM card slots inside Paper size dial Rear stacker Face up stacker when opened Front door RS 232C serial interface connector D SUB 9 pin standard for PP12MX Stacker full sensor ...

Page 20: ...tray to the top cover is for ordinary paper The straight path from the multi function feeder to the rear stacker is for thick paper transparencies and envelopes Figure 1 4 Paper paths Paper tray Top cover main stacker Rear stacker Multi function feeder MFF Print unit developer unit and drum unit Duplex unit option for 12MX only ...

Page 21: ...it Picking a Suitable Location The first step is to pick a suitable location for your printer For peak performance and usability follow these guidelines Place the printer on a sturdy level surface Choose a room that is well ventilated and free of excessive dust Leave space around the printer especially on the left side for proper ventilation To avoid exposing the printer to extremes of temperature...

Page 22: ...ot touch any connector contacts to avoid possible electrostatic damage to the printer Do not use a circuit shared with equipment that causes electrical noise such as motors Do not use a circuit shared with equipment that uses a lot of power such as a copier or a coffee maker Unpacking and Checking Your Printer As you unpack the printer check each item carefully for damage If you find damage notify...

Page 23: ...erface cable is not a standard accessory Please purchase an appropriate cable according to the interface you intend to use The power cord may differ slightly from this figure depending on the country where you purchased the printer The software set consists of CD ROM labeled PrintPartner Software Floppy disk labeled Printer Drivers for Windows 3 x Figure 1 5 Printer inventory Drum unit Printer Get...

Page 24: ...r open the shutter under the drum unit before until you are ready to install the print unit Never touch or scratch the drum surface When the print unit is not in the printer close the shutter of the drum unit and store the print unit in a dark place or cover it with a clean sheet of paper When the print unit is in the printer keep the printer upper door closed If you must work inside the printer f...

Page 25: ...om the developer unit Gently pull off the seal being carefully not to spill toner Handle to seal carefully to avoid staining your hands or clothes 4 Remove the drum protecting sheet from the drum unit 5 Mount the drum unit on the developer unit Holding the drum unit with its shutter facing outside insert one end of the drum unit shaft into the bearing hole of the developer unit ...

Page 26: ... center of the print unit push up backwards the green labeled handle of the shutter under the print unit and fix the shutter on the hook 7 Open the upper door lift th center portion under the stopper of the upper door to open it 8 Orient the print unit Hold the top center of the print unit with the green drum facing you and adjust the ends of the drum shaft to the grooves on the sides of the print...

Page 27: ...wards the back of the printer 10 Seat the print unit in place Press down gently on the top left and right portions of the print unit until it clicks into place 11 Close the printer s upper door Press down firmly on the front portion of the upper door and make sure the upper door is locked completely Setting Up ...

Page 28: ... Chapter 3 and Appendix B You should load about 50 sheets of copier paper to test the printer 1 Pull the paper tray out of the printer 2 Prepare the paper tray Remove restraint card board 1 and tapes securing the rear paper guide 3 Widen the side guides While holding right side guide together with its lock plate push both guides outwards 4 Prepare a paper stack Prepare paper of the size indicated ...

Page 29: ...ortion of the paper stack on the tray and slide it towards the rear of the tray so that the front portion of the stack is placed in position at the front portion of the tray Make sure the stack does not exceed the limit marks on either side guide 6 Place the paper stack under the paper holders Caution When additional sheets of paper are supplied to the tray which is not empty it may cause paper mi...

Page 30: ... to gather the edges of the stack together to ensure correct positioning of paper in the tray 9 Raise the paper stopper 10 Install the paper tray Align the sides of the tray with the guide grooves of the tray slot and firmly slide the tray all the way into the slot Important Do not turn the paper size dial after you have loaded paper Changing the dial setting causes a paper mismatch error when pri...

Page 31: ... detects the physical size of paper in use you must inform the printer of the paper size Use the MFF paper size menu to select a paper size which equals the size of paper loaded in the MFF See Chapter 2 To use the multi function feeder follow these steps For details see Chapter 2 1 Open the front cover 2 Extend the paper support Pull the center top of the paper support all the way 3 Adjust the pap...

Page 32: ...the rated voltage of your printer matches the voltage of your power outlet 1 Check that the printer is turned off The O marked side of the switch at the right front of the printer should be depressed 2 Plug the female end of the power cord into the connector on the right back of the printer 3 Plug the male end into a wall outlet Warning For your safety use only a properly grounded outlet To avoid ...

Page 33: ...k or Ethernet interface An optional infrared interface is also provided Parallel Centronics or serial RS 232C 12MX only Use a serial interface if the printer is not near the computer Many computers have both parallel and serial interface ports Serial communication can operate up to 15 meters 50 feet Parallel communication is normally limited to 3 meters 10 feet LocalTalk option Use the LocalTalk i...

Page 34: ...is turned off before connecting the interface Do not touch any connector contacts to avoid possible electrostatic damage to the printer To make the connection plug the cable connector into the parallel interface port on the back of the printer Secure the connector with the wire clips Plug the other connector into your computer s parallel port Consult your computer documentation if you need help Co...

Page 35: ...rface cable Do not touch any connector contacts to avoid possible electrostatic damage to the printer To make the connection plug the cable connector into the serial interface port at the back right of the printer Secure the connector by tightening the screws in the connector hood Plug the other connector into your computer s serial port Consult your computer documentation if you need help Verifyi...

Page 36: ...o match the printer s defaults On an IBM PC or compatible computer running MS DOS you can set permanent defaults by placing the following commands in your AUTOEXEC BAT file MODE COM1 9600 N 8 1 P MODE LPT1 COM1 Also make sure that the file MODE COM is in your boot directory Then whenever you boot your computer the computer will print through the serial port using the printer s settings Important F...

Page 37: ...message display indicates INITIALIZE WARMING UP then READY 2 Print a test page offline Press the READY button to put the printer offline the ONLINE indicator turns off Press the SELF TEST button for more than five seconds The message display indicates PCL PAGE CONFIG Press the ENTER button to start printing The message display indicates SELF TEST and the DATA indicator flashes A status report page...

Page 38: ...PSON emulates EPSON EX 800 printers and FPS emulates PostScript Level 2 compatible printers by the PowerPage Level 2 interpreter The printer automatically selects the active emulation with default settings To specify an emulation use the control panel in menu mode and use the Personality menu of the Config menu as shown below 1 Enter setup mode Press the READY button to put the printer offline the...

Page 39: ...ndows 95 98 FPS drivers for Windows 95 98 Standard driver for Windows NT 3 51 Standard driver for Windows NT 4 0 FPS driver for Windows NT 4 0 If your printer is 12M note that the FPS drivers are only available with an optional FPS card Printer drivers in the floppy disk are Standard drivers for Windows 3 x Standard drivers are to be installed when your printer is used as a PCL printer and FPS dri...

Page 40: ...ally translates formatting choices such as tab settings or boldface type into commands the printer understands 2 It allows you to set up the printer according to your needs If you encounter problems with this installation confirm that your configuration corresponds to the minimum requirements listed on page vi at the start of this manual If the configuration corresponds to these requirements and t...

Page 41: ...einstall the PrintPartner 12M or 12MX Printer Driver Printer Drivers Supplied by the CD ROM To install printer drivers contained in the CD ROM see the booklet Quick Start enclosed in the CD ROM envelope Printer Drivers Supplied by the Floppy Disk The floppy disk of the software set contains the Windows 3 x Printer Standard Driver only To install it follow these steps 1 Start Microsoft Windows 3 x ...

Page 42: ...indows 95 Windows 98 or Windows NT4 0 environments PPMENU Generally the printer driver controls the printer You can also control the printer using the remote setup utility program called PPMENU stored in the attached CD ROM PPMENU allows you to easily change your printer s features directly from your computer You use it to configure your printer to suit the requirements of your computer software a...

Page 43: ...es in Windows 95 98 environments only The remote control panel is quite a nice function that enables you to easily and remotely operate the printer even if your printer is set up remotely MarkVision displays the printer control panel on the computer s screen and gives you the exactly same functions as available with the control panel of the printer You can perform a function by clicking a button o...

Page 44: ... mechanical functions and clean the drum The message display indicates READY indicating the printer is ready for printing The following procedures show you how to print your trial document To print a trial document follow these steps 1 Start Windows and a Windows application 2 Open your trial document Select an existing or start a new document Choose a small document for the first trial 3 Select P...

Page 45: ...two times The message display indicates SETUP MENU QUALITY MENU 2 Select the Toner density menu Press the ENTER button briefly once Then press the MENU button briefly three times The message display indicates TONER DENSITY 5 3 Change density Press the or button briefly The option changes between 1 lightest and 10 darkest Press the ENTER button when the density you estimate proper is displayed The ...

Page 46: ...r 5 also describes all printer error and status indicators Problem Remedy No response by printer Ensure that The printer is turned on and online The ONLINE indicator should be lit The cable from the computer to the printer is properly connected at both ends Your software program has sent the print data to the printer Many programs have a printer control function that shows print No printout DATA T...

Page 47: ...nt option To help you enhance or customize the printer the user s manual contains the following additional information To get information on how to use the control panel and on handling various types of paper see Chapter 2 To customize printer defaults see Chapter 2 To install additional memory see Chapter 3 To install an additional interface see Chapter 3 To install an additional paper tray see C...

Page 48: ... for customizing printer defaults Handling paper This section describes how to print on various types of paper This section introduces the printer s control panel beginning with a description of the indicators message display and buttons The tutorial describes the use of the buttons in some detail and follows with an example The Control Panel The control panel consists of four indicators a message...

Page 49: ...ors The control panel has four labeled LED indicators across the top Indicator Meaning POWER Indicates printer power is on ONLINE Indicates the printer is online and ready to print DATA Flashes when data is being sent from your computer Lights steadily to indicate the printer s buffer contains unprocessed data ERROR Indicates a printer error has occurred Details are indicated by the message displa...

Page 50: ...sed in the Ready state Error messages inform you of conditions requiring your attention such as TRAY n PAPER OUT COVER OPEN or PAPER JAM n They also warn you of hardware problems such as FUSER FAILURE or BD CYCLE ERROR The TONER LOW n message informs you that the developer unit is short of toner See Chapter 5 for a complete list of messages and explanations In tray select mode or MFF paper size mo...

Page 51: ...ray select or MFF paper size mode Displays the next option Displays the previous option Pressing and holding down the button for five or more seconds The following buttons are also valid when the printer is offline Button bottom label Function RESET Clears the buffer of any print data and puts the printer through its initialization sequence RESET MENU Besides the above reset function resets all pr...

Page 52: ...for messages Printing Data Remaining in the Buffer FORM FEED Pressing FORM FEED tells the printer to advance to the next page The practical effect is to print any data remaining in the buffer For example the buffer might contain data from an interrupted print job When the buffer contains residual data the control panel DATA indicator is steadily lit Clearing an Error Condition to Continue Printing...

Page 53: ...tly downloaded fonts are removed by the initialization process You must download the fonts again Clearing EEPROM RESET Turning the printer on while pressing and holding down RESET resets the menu settings of EEPROM to the factory default values The message display indicates EEPROM CLEAR for a second WARMING UP then READY about a minute after Unlike resetting menu by RESET MENU this function also r...

Page 54: ...est menu and print a status report follow these steps 1 Make sure that the message display indicates READY with the ONLINE and DATA indicators off 2 Press the SELF TEST button for five or more seconds The message changes to PCL PAGE CONFIG START 3 Select a desired emulation Press the or buttons until the desired emulation appears 4 Start printing Press the ENTER button The message display indicate...

Page 55: ...2 8 User s Manual Control Panel Functions Figure 2 2 Status report PCL emulation ...

Page 56: ...ay indicates READY with the ONLINE and DATA indicators off 2 Press the PRINT FONT button for five or more seconds The message changes to PCL FONT LIST START 3 Select a desired emulation Press the or buttons until the desired emulation appears 4 Start printing Press the ENTER button The message display indicates PRINT FONT and the DATA indicator flashes then a font report page is printed Control Pa...

Page 57: ...2 10 User s Manual Control Panel Functions Figure 2 3 Font report first page PCL emulation ...

Page 58: ... to set the paper size of the MFF The MFF paper size menu is disabled The printer starts printing assuming that the loaded paper has the job specified size of paper If you are printing using tray 1 or 2 with this mode set you can immediately switch the tray to the MFF just by putting paper on the MFF This is called on demand printing Cassette mode default The MFF is controlled in the same manner a...

Page 59: ...all selected as factory default When two or three paper sources are selected for auto tray selection unlocked and when a paper source runs out of paper or a paper miss match error occurs the printer switches the paper source for another one To select a paper source for auto tray selection follow these steps 1 Make sure that the message display indicates READY with the ONLINE and DATA indicators of...

Page 60: ...state SELECT Control Panel Functions READY MANUALFEED OFF TRAY TRAY1 MANUALFEED ON TRAY TRAY2 TRAY MFF or MFF MODE CASSETTE MFF MODE FIRST According to tray selection the INTRAY LOCK status printed in a status report changes as follows Tray selection Intray lock status Remarks TRAY TRAY1 INTRAY1 LOCKED TRAY TRAY1 INTRAY1 UNLOCKED TRAY TRAY2 INTRAY2 LOCKED TRAY TRAY2 INTRAY2 UNLOCKED TRAY MFF INTRA...

Page 61: ...e display indicates READY with the ONLINE and DATA indicators off 2 Press the MFF PAPER SIZE button for five or more seconds The message changes to MFF PAPER A4 The asterisk means that A4 size is selected for the MFF 3 Select a desired paper size Press the or buttons until the desired paper size appears Press the ENTER button The asterisk appears and the paper size is selected 4 Save the selection...

Page 62: ...several kinds of thin paper thick paper and thick envelopes for every paper source eight options for every tray 1 tray 2 if installed or MFF When one mode is selected you cannot use the other mode To select a thickness control mode follow these steps 1 Turning the printer on while pressing and holding down SELECT The message indicates THICKNESS CONTRL NORMAL after printer initialization The asteri...

Page 63: ...alled Each item has eight options from 2 to 5 To select an option in thickness control mode follow these steps 1 Make sure that the message display indicates READY with the ONLINE and DATA indicators off 2 Press the MENU button briefly The message changes to SETUP MENU PAGE FORMAT MENU 3 Press the MENU button The message changes to SETUP MENU QUALITY MENU 4 Press the ENTER button The message chang...

Page 64: ...ve the selection Press the READY button to save the new setting and return to the ready state This selection remains even if you turn the printer off Each option means as follows When the thickness control is normal Off Ordinary paper On Thick paper When the thickness control is extension 2 Thin paper when resulting in waving 1 Thin paper when resulting in light printing with duplex unit 0 Ordinar...

Page 65: ...de off or reset it to 0 after printing thick or thin paper MENU ENTER MENU MENU MENU MENU MENU MENU 2 1 0 1 2 3 4 5 SETUP MENU QUALITY MENU SMOOTHING ON RESOLUTION 600 ECONOMY MODE OFF THICK PAPER OFF TRAY1 MEDIA 0 TRAY2 MEDIA 0 MFF MEDIA 0 ON or or Enter Menu mode and select Quality menu When THICKNESS CONTRL is EXTENSION When THICKNESS CONTRL is NORMAL Control Panel Functions ...

Page 66: ...ode to configure your printer to suit the requirements of your computer software and documents Menu Structure and How to Use Control Panel Buttons The menu mode is structured as a tree consisting of submenus items and options The following example shows a small portion of the tree and illustrates how the four buttons work In the example Submenus are PAGE FORMAT MENU and QUALITY MENU Items are COPI...

Page 67: ...asterisk after the option indicating that the option is stored in RAM Submenus Items and Options The following table shows all of submenus and items and summary of options displayed on the message display in menu mode The display initially shows the factory default option followed by an asterisk underlined in the table 1st submenu 1st item 1st option Default 2nd submenu To 3rd submenu 2nd item 2nd...

Page 68: ... Auto CR Auto LF Options 001 002 003 999 pages A4 A5 JIS B5 Letter Legal Executive 1 A6 COM10 Monarch C5 DL B5 69 to 229 mm 127 to 356 mm Portrait Landscape 005 006 007 060 128 lines page 2 Auto On Off On 3 Long edge Short edge 3 On Off 600 300 1200 dpi Off On 1 2 5 9 10 Off On 2 1 0 1 2 3 4 5 2 1 0 1 2 3 4 5 2 1 0 1 2 3 4 5 Internal Soft SIMM 8 000 001 002 003 N depending on the font source max 9...

Page 69: ...ay Denmark France Canada PC850 Multilan ISO 8859 1 10 cpi 12 cpi 17 1 cpi 20 cpi 6 lpi 8 lpi 12 lpi Normal Emphasized Italics Normal Slashed 80 characters 78 characters Disable Enable Disable Enable IBM CS2 IBM CS1 USA France Germany England Denmark Sweden Italy Spain1 Japan Norway Denmark2 Spain2 Latin America ISO 8856 1 10 cpi 12 cpi 17 1 cpi 20 cpi 6 lpi 8 lpi 12 lpi Normal Emphasized Italics N...

Page 70: ...extension Tray2 media is displayed when tray 2 is installed 8 Displayed when soft fonts are downloaded or a font SIMM card is installed 9 Displayed when the selected font is a scalable and fixed spacing one The default depends on a selected font 10 Displayed when the selected font is a scalable and proportional spacing one The default depends on a selected font 11 Effective when PCL jobs are being...

Page 71: ...a network interface board is installed 18 Consists of four parameters The one followed by can be changed Menu Items The following briefly explains each item of the menu mode Page format menu Copies The number of copies the printer prints from each page Paper Envelope A paper size or envelope size to be used by the printer Custom size X Length of irregular sized paper to be used by the printer Cust...

Page 72: ...lation 600 dpi in other emulations 1200 dpi 300 dpi in IBM or EPSON emulation 600 dpi in PCL5e emulation 1200 dpi in PCL6 or PS emulation Economy mode Toner saving mode Toner density Thickness adjustment of lines Thick paper Mode for printing thick paper for all paper input sources Be sure to turn this off whenever you are using paper of ordinary thickness Tray1 media Mode for printing thick or th...

Page 73: ... of the Courier font PCL menu Top offset Distance by which the page is virtually shifted from the top edge of physical paper in PCL emulation Left offset Distance by which the page is virtually shifted from the left edge of physical paper in PCL emulation A4 print width Setting the width of the printable area for A4 paper size Normal PCL6 compatible 80 columns line Expands the width of the printab...

Page 74: ...eturn Auto CR on LF FF Adds or not a carriage return each time the printer received a line feed and a form feed Epson menu Symbol set Selects a character set Character sets are IBM Character Set 1 IBM Character Set 2 and Epson Italic Character Set Nation Selects an International Character set Cpi Selects horizontal width in characters per inch Lines per inch Selects vertical spacing in lines per i...

Page 75: ...g Automatically switches the following two modes depending on the total RAM capacity Speed mode Attaches importance to speedup of printing control thus processing all pages per job Memory mode Virtual memory mode Attaches importance to reliable printing rather than speedup thus processing data per page If the total capacity of memory is 11M bytes or less in this mode duplex printing is restricted ...

Page 76: ...ring which the printer remains idle state before entering sleep mode after printing last On after 15 min Power save mode on The printer enters sleep mode after remaining idle state for minutes after printing last Off Power save mode off Even in this mode the printer enters sleep mode after remaining idle state for 180 minutes Toner low Whether the printer stops printing when it detects near end of...

Page 77: ...Mode and Select Config menu SETUP MENU CONFIG MENU PERSONALITY AUTO SOFT SWITCH SW1 SOFT SWITCH SW4 SOFT SW1 0 OFF SOFT SW1 1 OFF SOFT SW1 7 OFF SOFT SW4 0 OFF SOFT SW4 1 OFF SOFT SW4 7 OFF ON ON ON ON ON ON To decide press ENTER or or or or or or or or Menu Items Soft switch setting ...

Page 78: ...tocol Network menu NPAP mode Whether the NPAP commands are used When using MarkVision the NPAP mode must be Auto or On BootP Whether the TCP IP protocol that enables a workstation to find its IP address is enabled or disabled for the network adapter IP address A unique address of the printer in the TCP IP network environment IP netmask Bit mask that logically subdivides the network specifying a lo...

Page 79: ... or or or To decide press ENTER To decide press ENTER IP ADDRESS 133 161 137 201 134 135 IP ADDRESS 133 161 137 201 162 163 IP ADDRESS 133 161 137 201 138 139 IP ADDRESS 133 161 137 201 202 203 IP GATEWAY 133 161 137 200 IP GATEWAY 133 161 137 200 134 135 IP GATEWAY 133 161 137 200 162 163 IP GATEWAY 133 161 137 200 138 139 IP GATEWAY 133 161 137 200 201 202 Indicates the preceeding parameter can ...

Page 80: ... following descriptions also apply to an optional paper tray Caution When you use thick paper follow these guidelines When you are using thick paper thick envelopes or special paper and find improper adhering of toner to the paper turn the thick paper mode on using the control panel This mode is invalid for transparencies and labels When you cannot be satisfied with the results of the thick paper ...

Page 81: ...4 1 8 9 5 inches Envelope Monarch 3 7 8 7 5 inches Envelope C5 162 229 mm Envelope DL 110 220 mm Envelope B5 176 250 mm Custom size Minimum 69 mm wide 127 mm long 2 72 5 inches Maximum 229 mm wide 356 mm long 9 01 14 01 inches Two sided printing using an optional duplex unit cannot be done for A6 size paper custom size paper and envelopes If it is specified single sided printing is automatically d...

Page 82: ...arch 3 7 8 7 5 inches MO Envelope C5 162 229 mm C5 Envelope DL 110 220 mm DL Envelope B5 176 250 mm B5 When the PCL emulation is used and if the physical paper size tray size or MFF paper size is different from the logical paper size value specified by setup menu of paper size a paper mismatch error occurs If a paper mismatch error occurs the printer requests you to load the correct size of paper ...

Page 83: ...when you select an envelope for MFF paper size In extension mode you can use media modes on tray 1 tray 2 if installed and MFF which allow you to print on thin paper thick paper or thick envelopes A different setting can be specified every paper source The media mode 1 thick paper is automatically used when you select an envelope for MFF paper size so long as the media mode 0 ordinary paper is bei...

Page 84: ... printing affects only under the limited usage With mode number 2 3 4 or 5 selected continuous printing is allowed up to 30 minutes General Tips Observe the following tips when handling print media Do not use paper that is wrinkled or curled Do not use paper with staples or metal parts When printing both sides of sheets and your printer is a PrintPartner 12MX we recommend you to use an optional du...

Page 85: ...g up For printing in portrait orientation the letterhead should be at the front of the tray For landscape orientation it should be at the right of the tray For more information on printing in different orientations see the later section of this chapter Transparencies This printer can print on overhead transparency material We recommend you to set up the rear stacker so that transparencies are ejec...

Page 86: ...pe sizes shown in the preceding table To avoid damage to the printer never use envelopes with clasps snaps windows or synthetic materials Feed from the multi function feeder MFF of the printer Feed the envelopes with the gummed side of the flaps facing downward Do not use encapsulated adhesives which seal by pressure alone To avoid jamming restrict the minimum paper weight to 64 g m2 17 pound To a...

Page 87: ...careful to use labels under normal operating conditions Labels are sensitive to temperature and humidity Use the rear stacker so that labels are ejected straight out the back to minimize curl Use only labels without backing sheets exposed in the printable area Labels mounted separately on a backing sheet tend to slip resulting in crocked print Handling Paper Acceptable Backing sheet is not exposed...

Page 88: ...rom the printer Refer to the illustration for the parts you adjust when changing the size of the tray 2 Remove the rear paper guide from the tray Push the two catches inward to release the pins from the holes and remove the rear paper guide from the tray 3 If you want to use the legal size move the center guide one slot outwards Lift the rear end of the center guide to detach it from the pressure ...

Page 89: ...les 5 Change the setting of the paper size dial Turn the dial to the correct position Important Set the paper size dial to the size of the loaded paper and select the correct paper size on the print menu of your application program or a paper mismatch error will occur when printing 6 Load paper and check that the paper fits the tray Adjust the right side guide so that both side guides fit to the w...

Page 90: ...al setting causes a paper mismatch error when printing the paper Using the Multi function Feeder MFF This printer has a multi function feeder MFF accessible with the front door opened to allow you to handle a stack of many types of sheets Use the MFF for printing thick paper envelopes overhead transparencies and labels The MFF also allows you to feed a sheet manually in manual feed mode This mode ...

Page 91: ...the way 3 Adjust the paper guides Slide the paper guides to fit the width of paper snugly 4 Fan the paper stack When loading paper be sure to fan the paper stack to prevent sheets from sticking together 5 Load paper Place the paper stack on the MFF and push it all the way until its front portion is stopped ...

Page 92: ... the subguide Raise the top of the subguide to open it 8 Set the physical paper size of the MFF Use the MFF paper size menu to select the size of paper loaded in the MFF See the early section Setting MFF Paper Size in this chapter Important The MFF has two operation modes First mode and Cassette mode When using it in Cassette mode default you must specify the physical paper size of the MFF Handlin...

Page 93: ...ou to prepare a sheet of paper Insert the sheet until it is stopped Insufficient insertion prevents paper from being fed or causes skewed feeding If your file has additional pages the printer prompts you for another sheet Setting Up the Rear Stacker This printer has a rear stacker that allows you to eject sheets straight out the back to minimize curl Use the rear stacker to print thick paper envel...

Page 94: ...er to be used Set the printer in menu mode using the control panel and select the Page Format menu a Select Custom for Paper Envelope b Adjust Custom X and Custom Y to the size of paper to be used To the paper feed direction length X is perpendicular and length Y is parallel as shown left When you specify the paper size from the printer driver use a property sheet screen 2 Specify the physical pap...

Page 95: ... the relationship between the paper loading direction lengthwise feeding only and the page orientation portrait landscape When using a paper tray place the paper with its letterhead facing down Insert the paper as shown below When using the MFF place the paper with its letterhead facing up Insert the paper as shown below Figure 2 4 Loading letterhead in a paper tray or on the MFF MFF MFF ...

Page 96: ...tion Contact your dealer for information on other new options that may be available The following gives you brief information and installation instructions for each option Caution Be sure that the printer is turned off before installing an option Do not touch any connector contacts to avoid possible electrostatic damage to the printer You may need to expand RAM to process more data for either of t...

Page 97: ...er on the metal plate 2 Remove the connector cover Remove the fastening screw and the cover You can now see three connectors upper two ivory ones for RAM cards You can install two memory expansion cards The expansion card can have 4 8 16 or 32 megabytes of RAM Together with the printer s resident memory 4 megabytes for 12M and 8 megabytes for 12MX these expansion options offer a range of RAM from ...

Page 98: ...ds so that holes of the card align with locating pins of the connector and the card is secured by retaining clips Caution The expansion RAM card or font card is easily damaged by static electricity Hold it by its edges and do not touch the electric circuit parts and wiring Important When installing two RAM cards first install the lower one and then the upper one If you install them in the opposite...

Page 99: ...ion Be sure to secure the connector cover to avoid a fire hazard 6 Close the side cover and then upper door Turn power on If necessary change buffer memory assignment page protect or jam recovery using the control panel Removal To remove a RAM card push out the retaining clips when the card slants outwards pull the card to remove ...

Page 100: ... Insert the emulation card into the bottom black connector 3 Reinstall the RAM cards Installing an Alternate Emulation Caution After installing cards be sure to secure the connector cover to avoid a fire hazard See the previous section for RAM cards With default settings the printer automatically selects the active emulation To specify an emulation steadily select the emulation using the control p...

Page 101: ...rnet board C D F or GXL for these purposes The IrDA board is an infrared interface adapter The USB board is a universal serial bus board Important When sharing the printer among multiple computers setting the I O time out short may cause a printing problem See the section Menu Items in Chapter 2 Remove the cover Installing an Interface Expansion Board Ethernet interface board LocalTalk interface b...

Page 102: ... and your computer The cable must also have the proper connectors Your dealer or technical support person can supply you with the proper cable For example the LocalTalk Locking Connector Kit DIN 8 Apple product is available Also refer to your computer documentation for the type of connector required by its LocalTalk port Caution Be sure that the printer is turned off before connecting the interfac...

Page 103: ...board has two connectors 10BASE 2 and 10BASE T Type D or G board has only a connector 10BASE T or 10BASE T 100BASE TX respectively The 10BASE 2 connector is for a coaxial cable bus connection The 10BASE T or 100BASE TX connector is for a twisted pair cable star connection Either will do Connecting to the Ethernet port involves the following three tasks Check the type of cables your network uses Se...

Page 104: ...low applies to the 10BASE 2 port To make the connection firmly plug the cable connector into the Ethernet interface port on the back right of the printer Secure the connector by turning the connector hood Plug the other connector into a network s Ethernet port Consult your computer documentation if you need help Selecting the Ethernet Interface The printer s standard interfaces are parallel and se...

Page 105: ...r on the paper feeder Grip the bottom left and right sides of the printer to lift the printer and place it on the paper feeder When placing the printer on the paper feeder be sure you insert the two guide pins of the paper feeder into the two positioning holes at the bottom of the printer Caution Do not connect any paper feeder not listed in Appendix B to avoid a fire hazard Be careful not to drop...

Page 106: ...for the parts you adjust when changing the size of the tray 2 Remove the rear paper guide from the tray Push the left or right pin of the rear guide inwards to release the pin from the hole then release the other pin 3 If you want to use the legal size move the center guide one slot outwards Lift the rear end of the center guide to detach it from the pressure plate Then put the front end of the ce...

Page 107: ...its the tray and the stack of paper does not exceed the limit See Chapter 1 for details Caution Put the paper stack in the tray with the printing side faced down If paper is wavy or curled remove waved or curled sheets of paper If paper is abnormally curled or becomes cylindrical after printing use the paper upside down It may reduce a degree of curl 6 Return the paper tray Slide the tray back int...

Page 108: ...can provide an extra margin for binding as specified by software To print data using the duplex unit with memory mode selected in the FPS emulation the total capacity of printer s RAMs must be 12M bytes or more Insufficient capacity restricts some functions To install and use the duplex unit follow these steps 1 Remove the rear cover Use a screwdriver to remove the two screws securing the cover Sa...

Page 109: ... turns off Then press the MENU button briefly once The message display indicates SETUP MENU PAGE FORMAT MENU 2 Select the Duplex mode menu Press the ENTER button briefly once Then press the MENU button briefly five times The message display indicates DUPLEX MODE OFF 3 Change the setting Press the button briefly once The message display indicates DUPLEX MODE ON POWER ONLINE DATA ERROR READY POWER O...

Page 110: ...cates DUPLEX MODE ON The selected density is selected an asterisk is followed If you want to save the new setting press the READY butoon Load several sheets in the paper tray and press the SELF TEST button five or more seconds to start self test printing in duplex mode POWER ONLINE DATA ERROR DUPLEX MODE ON Adding Duplex Unit ...

Page 111: ...3 16 User s Manual ...

Page 112: ...er favorable conditions Do not expose paper to high humidity or moisture which can cause wavy edges Do not store paper in direct sunlight or allow it to become very dry which can impart an electrostatic charge Store paper flat not on edge If you must open the printer s upper door for more than three minutes and remove the print unit developer unit and drum unit close the shutter of the drum unit a...

Page 113: ... after replacing or cleaning other parts When the message display indicates REPLACE PARTS when DRUM UNIT is followed by in the message of the Clear warning menu and when you cannot be satisfied with the print quality Clean paper path When replacing the drum unit or developer unit after clearing a paper jam or when printouts show toner smudging You can print a status report to check if the develope...

Page 114: ...splays REPLACE PARTS However you must at least prepare a new developer unit About Toner Low Messages When the printer first detects that toner in the developer unit is short the message display indicates TONER LOW 1 and printing stops We recommend you to replace the developer unit for printing formal documents If you are satisfied with the print quality press the CONT button to continue printing W...

Page 115: ...you close the upper door after remounting the replacement confirmation message will be displayed after the warming up message Press the CONT button not so as to clear the developer unit service life counter Important If the shaked developer unit does not contain tone at all the original toner low messge is displayed again after the warming up message If you have turned the printer off and on while...

Page 116: ...round of printing when an image of the previous page ghosts on the next page when dropouts occur Avoid unnecessary high coverage printing to maintain the print unit performance For the drum unit life this printer indicates the near end of life only The printer message display begins indicating REPLACE PARTS when the print unit can print 10 000 more pages left Prepare a new drum unit if you notice ...

Page 117: ...r door to open it 2 Remove the print unit Pull the top center of the print unit at a 45 angle towards the front of the printer When the print unit begins to move gently lift it up and out Place the print unit on a level steady place Caution Be careful not to scratch and touch the green surface of the drum unit 3 When you replace the developer unit unhook the shutter of the drum unit to close it ...

Page 118: ...r end of shaft from the developer unit to take apart the developer unit and drum unit Go to step 5a for developer unit replacement and 5b for drum unit replacement 6a Remove a new developer unit from its envelope and shake the developer unit by rocking it from side to side several times Place the developer unit on a level steady place Remove the plastic seal from the developer unit Gently pull off...

Page 119: ...it with its shutter facing outside insert one end of the drum unit shaft into the bearing hole of the developer unit Put the other end of the shaft on the other bearing and close the ark shaped green lever to secure the shaft 8 Open the shutter under the drum Holding the top center of the print unit push up backwards the green labeled handle of the shutter under the print unit and fix the shutter ...

Page 120: ...nit Slide the print unit at a 45 degree angle along the grooves and towards the back of the printer 11 Seat the print unit in place Press down gently on the top left and right portions of the print unit until it clicks into place 12 Close the printer s upper door Press down firmly on the front portion of the upper door and make sure the upper door is locked completely Proceed to the next section P...

Page 121: ...unter by the message display When you have replaced the developer unit or the drum unit because of a replace parts message you must select the menu mode and perform the clear warning operation to clear the counter After Replacement because of a Toner Low Message 1 When the printer s upper door is closed the printer indicates a replacement confirmation message The message display indicates WARMING ...

Page 122: ...The following steps are when the developer unit is replaced 1 Make sure the printer is offline If necessary press the READY button to put the printer offline The ONLINE indicator is off with the REPLACE PARTS message displayed POWER ONLINE DATA ERROR MFF PAPER SIZE PAPER SIZE PRINT FONT SELF TEST RESET CONT ENTER MENU READY FORM FEED RESET MENU SELECT READY REPLACE PARTS Periodic Routine Maintenan...

Page 123: ... DEVELOPER UNIT The asterisk means that the developer unit is expired Press the or button to check the expiration of the drum unit Periodic Routine Maintenance MFF PAPER SIZE PRINT FONT SELF TEST RESET CONT ENTER MENU READY FORM FEED RESET MENU SELECT POWER ONLINE DATA ERROR SETUP MENU PAGE FORMAT MENU POWER ONLINE DATA ERROR SETUP MENU CLEAR WARNING MFF PAPER SIZE PRINT FONT SELF TEST RESET CONT ...

Page 124: ...return the printer online The ONLINE indicator lights up without the REPLACE PARTS message Important After the clear operation check the status report to make sure that the Warning Message is cleared POWER ONLINE DATA ERROR MFF PAPER SIZE PRINT FONT SELF TEST RESET CONT ENTER MENU READY FORM FEED RESET MENU SELECT POWER ONLINE DATA ERROR CLEAR WARNING DEVELOPER UNIT READY Periodic Routine Maintena...

Page 125: ...ntil you are ready to install it Complete the procedure as quickly as possible to avoid exposing the drum to light for more than three minutes To avoid damaging the drum Never open the shutter of the drum unit until you are ready to install it Never touch or scratch the green drum surface If you store the print unit out of the printer it may be contaminated by dust This may cause a smudge on the p...

Page 126: ...clean dark place to protect the photoconductor drum from light Open the upper door and remove the print unit Be careful not to damage the green drum surface Look for spilled toner on the inside of the printer Use a clean lint free damp cloth to remove any toner stains Clean also the paper paths under paper guide and paper guide Open both guides by lifting the finger marked portion Paper guide lock...

Page 127: ...the drum unit Close the shutter of the drum unit to cover the photoconductive drum to avoid exposing the drum to light wrap the print unit with a protective material and store it in a safe place To protect the printer from moisture place it in the plastic bag it was shipped in Seal the bag with tape Place the printer in its carton using the original packing materials to brace and protect the print...

Page 128: ...oblems Start here if the printer doesn t function properly You may save yourself a service call Print Quality Problems Check here if the printed pages don t look as they should Error Indications The printer has self diagnostic tests for a variety of hardware and interface problems If a test indicates a problem the printer displays it on the control panel This section explains these error condition...

Page 129: ...ler n 1 From feed roller to eject unit n 2 From feed roller to eject unit n 3 In fuser unit n 4 In eject unit or duplex unit n 5 Duplex unit to print unit n 6 In paper tray 2 The following shows paper paths when your printer is equipped with optional paper tray and duplex unit Be familiar with the paper paths especially in duplex printing Clearing Paper Jams Clearing Paper Jams MFF Printer First p...

Page 130: ... FPS menu in setup mode the printer resumes printing from the page where the paper jam occurred To clear a paper jam follow these steps Caution Clear paper jams quickly to avoid problems with the fuser unit Do not touch or scratch the green drum surface when clearing the paper jam Be careful not to expose the drum to light for more than three minutes After clearing a paper jam return the printer c...

Page 131: ...sory notes see the section Replacing the Print Unit in Chapter 4 5 Remove the sheet While lifting the knob green of the paper guide near side to open it pull the jammed sheet gently not so as to remain pieces of paper in the printer 6 Return the paper tray 7 Return the print unit after opening and hooking the shutter under the drum and close the upper door The printer is initialized Warning Do not...

Page 132: ...Open paper guide far side Lift the knob green of the paper guide far side until it keeps open feed rollers are disengaged 4 Remove the sheet Pull the jammed sheet gently not so as to remain pieces of paper in the printer After removing the sheet return the paper guide to its original position 5 Return the paper tray 6 Return the print unit after opening and hooking the shutter under the drum and c...

Page 133: ...der the Print Unit near the Paper Tray 1 Open the upper door 2 Remove the print unit and close the shutter under the drum For detailed procedures and advisory notes see the section Replacing the Print Unit in Chapter 4 3 Remove the sheet While lifting the knob green of the paper guide near side to open it pull the jammed sheet gently not so as to remain pieces of paper in the printer If you cannot...

Page 134: ...er opening and hooking the shutter under the drum and close the upper door The printer is initialized Warning Do not touch the heat roller This hot area may burn your hand See the label attached to the frame under the upper door Jam 3 in the Fuser Unit 1 Open the upper door 2 Remove the print unit and close the shutter under the drum For detailed procedures and advisory notes see the section Repla...

Page 135: ...r side until it keeps open feed rollers are disengaged 4 Remove the sheet Pull the jammed sheet gently not so as to remain pieces of paper in the printer If you cannot hold the jammed paper follow the next steps Return the paper guide to its original position 5 Open the rear stacker at the back of the printer ...

Page 136: ...he drum and close the upper door The printer is initialized Warning Do not touch the heat roller This hot area may burn your hand See the label attached to the frame under the upper door Caution Leaving paper guide far side opened causes damage to the print unit when the print unit is installed Jam 4 12MX only from the Eject Unit to the Duplex Unit The following procedure is when your printer is e...

Page 137: ...s 3 Lift the rear of the duplex unit and pull out it 4 Remove the sheet Pull the jammed sheet gently not so as to remain pieces of paper in the duplex unit 5 Return the duplex unit Insert the duplex unit all the way along the guides inside the slot It is automatically caught by the printer 6 Return the paper guide and the rear stacker and close the upper door The printer is initialized Clearing Pa...

Page 138: ... an optional duplex unit 1 Remove the duplex unit Lift the rear of the duplex unit and draw the duplex unit out of the printer 2 Remove the sheet a Place the duplex unit on a sturdy level surface While holding the molded part of the duplex unit pull out the jammed sheet gently not so as to remain pieces of paper in the duplex unit b Pull out the jammed sheet as shown left ...

Page 139: ... duplex unit check the paper path from the duplex unit to the print unit See jam 0 Jam 6 at the Feed Roller of the Optional Paper Tray This jam is indicated when turning the printer on with the jammed sheet left at the feed roller of the optional paper tray 1 Open the upper door 2 Remove the print unit and close the shutter under the drum For detailed procedures and advisory notes see the section ...

Page 140: ... the paper tray 6 Return the print unit after opening and hooking the shutter under the drum and close the upper door The printer is initialized Cleaning the Paper Path After clearing a paper jam clean the inside of the printer 1 Clean the inside of the printer Look for spilled toner inside the printer Clean away any toner with a damp cloth 2 Return the components handled during clearing a paper j...

Page 141: ...e sure the stack is level with or below the limit mark on the left or right paper guide The paper pressure plate may not be released Pull out the tray and insert the tray again until it clicks up Problem Solutions No power when you turn on Check that the power cord is the printer plugged in at both ends and that the power outlet has power Printer does not initialize Close the upper door completely...

Page 142: ...al appearances of print quality problems Too light White vertical line White spots Ghost printing Black vertical line Toner stains back Vertical smudge Horizontal smudge Blurred black vertical line Too light slant thin line Print Quality Problems Print Quality Problems ...

Page 143: ...aler Printing is too dark Adjust the print density to a smaller value using the control panel Page is black Replace the drum unit Replace the developer unit Page is blank Replace the drum unit Replace the developer unit Vertical white lines appear Remove the print unit and rock it to distribute the toner evenly or replace the developer unit Vertical blurred black lines Contact your dealer if the f...

Page 144: ... panel if the mode is on turn it off Thin slant lines are too light Set the smoothing mode in the Quality menu to ON Caution Whenever replacing the developer unit or drum unit due to any troubles clear the corresponding service life counter whether or not the message display indicated REPLACE PARTS or the printer indicates the REPLACE PARTS message for the new unit at a wrong timing See Replacing ...

Page 145: ...the correct settings of the serial interface using the control panel setup mode COVER OPEN Cause Incomplete closing of upper door Solution Close the upper door Note See caution following in this table FUSER FAILURE Cause Malfunction in the fuser unit Solution If the error recurs consult your dealer for service INVALID SIMM Cause Incorrect SIMM card installed Solution Press the CONT button JOB TIME...

Page 146: ... service NO PROCESS UNIT Cause No print unit is installed Solution Install the print unit OVERRUN ERROR Cause Incomplete in extracting compressed data Solution Press the CONT button PAPER JAMn Cause Paper jam in the specified position Solution Clear the jammed paper from the following area 0 From paper tray to print unit 1 under print unit or in fuser unit 2 under print unit near paper tray 3 in f...

Page 147: ... the printer just displays this message continue mode prepare a new developer unit If you cannot satisfy the print quality replace the developer unit Press the ENTER button when the confirmation message is displayed after the upper door is closed TRAYn MISS SET Cause Paper tray installed incorrectly Solution Install the paper tray TRAYn PAPER OUT or Cause Paper out in the specified paper MFF PAPER...

Page 148: ... near end of LOW TRAY x y paper This message flashes in the lower row with the current message alternately displayed in the upper row or both rows 1 Tray 1 2 Tray 2 1 2 Trays 1 and 2 Solution Prepare paper READY Cause Developer unit or drum unit is REPLACE PARTS near end Solutions Replace the developer unit or drum unit Note When the upper door is closed after replacement the printer enters menu m...

Page 149: ...interface are being changed because they are changed in setup mode INITIALIZE The printer is initializing This message appears whenever you turn on the printer or close the upper door MEMORY CONFIG Meory configuration is in progress because of changing some settings in setup mode for example changing the I O buffer size MENU RESET The printer displays this message when you press RESET MENU for fiv...

Page 150: ...the status report WARMING UP The printer is warming up to its operating temperature This printer counts the number of the printed sheets to estimate the service life of the consumables developer unit and drum unit The printer indicates the following warning message when and after the count reaches a predetermined value READY REPLACE PARTS When the warning message is indicated press the READY butto...

Page 151: ...5 24 User s Manual ...

Page 152: ...APPENDIX Font Samples This appendix provides samples of the fonts resident in this printer Resident fonts are provided separately for two emulation modes PCL mode FPS mode standard for PP12MX only Bitmapped Font PCL Mode Scalable Fonts ...

Page 153: ...A 2 User s Manual PCL Mode ...

Page 154: ...User s Manual A 3 FONT SAMPLES FPS Mode FPS Mode ...

Page 155: ...A 4 User s Manual ...

Page 156: ...veloper unit consists of a toner CA04339 C301 housing and a developing mechanism in a single module Drum unit The drum unit consists of a photo CA04339 C401 conductor drum and a drum cleaner in a single module Supplies Part name order number Description Memory expansion cards 1 Allows RAM expansion by one of the following CA02417 C854 4 megabytes CA02417 C858 8 megabytes CA02758 C856 16 megabytes ...

Page 157: ... of a feeder unit and a CA04339 C74x paper tray adjustable for a different size European Asian spec 5 A4 size tray USA spec 6 Letter size tray Canadian spec 7 Letter size tray Duplex unit Two sided printing mechanism for PP12MX only CA04339 C750 1 We recommend the installation of additional memory cards as follows when you use the FPS emulation Total of 12M bytes or more to print legal size paper ...

Page 158: ...th 441 4 mm 17 3 inches Height 408 mm 16 0 inches Weight 18 kg 35 3 pounds for PP12M 18 5 kg 40 8 pounds for PP12MX Power requirements 110 to 120 VAC 50 or 60 Hz 220 to 240 VAC 50 or 60 Hz Consumption Maximum 600 W full option Average during operating 450 W or less 30 W or less during sleep mode Environmental Temperature 10 to 32 C 50 to 90 F requirements during operating 0 to 40 C 32 to 104 F dur...

Page 159: ...5022 Class B 230 VAC 50 Hz EN 50082 1 AS NZS 3548 class B 240 VAC 50 Hz Complies with Class A when an Ethernet interface board is used Performance Print resolution 300 600 dpi for 12M available 300 600 1200 dpi for 12MX 300 dpi in IBMPRO EPSON emulation Smoothing Equivalent to 1200 dpi for 12M 2400 dpi for 12MX Printing speed For character printing on A4 size paper from first tray 12 pages per min...

Page 160: ... 16 or 32MB 2 slots provided Fonts Resident PCL mode 115 fonts available Bitmapped 1 font Line Printer Scalable 114 fonts Courier Morrison Taurus Coronet EF Clarendon EF Clarendon Lyra Antique Olive Garamond Maurítíus Leos Nimbus Sans Nimbus Roman Letter Gothic Aries Libra EF Bodoni Bodoni Cooper Black Century Schoolbook Clarendon Saturn Dorado Goudy Os EF Grandera Gemini EF Rivero Cassiopeia Satu...

Page 161: ...mm wide 356 mm long 9 01 14 01 inches Weight 60 to 105 g m2 16 to 28 pound bond in tray 60 to 199 g m2 16 to 53 pound bond in MFF Input Tray 1 or 2 500 sheets of 80 g m2 paper Manual feeder 1 sheet MFF 100 sheets of 80 g m2 paper 20 envelopes or 20 sheets of thick paper Output Stacker Face down top cover 250 sheets of 80 g m2 paper possible to decrease depending on paper types and paper curl condi...

Page 162: ...ro BS Backspace CAN Cancel print buffer CR Carriage Return DC1 Device control 1 DC2 Device control 2 DC3 Device control 3 DC4 Device control 4 DEL Delete ESC Select printing style ESC Cancel control over most signification bit ESC Move print position n 60 inch ESC Select graphics mode ESC Underline on off ESC Select VFU channel ESC 0 Set line spacing 1 8 inch ESC 1 Set line spacing 7 72 inch ESC 2...

Page 163: ...L Set horizontal tabs ESC D NUL Reset horizontal tabs ESC E Emphasized shadow printing on ESC EM Feed a sheet ESC EM R Eject a page from the printer ESC F Emphasized shadow printing off ESC G Double strike bold printing on ESC H Double strike bold printing off ESC J Advance paper n 216 inch ESC K Single density graphics ESC L Double density graphics ESC M Elite pitch 12 cpi ESC N Set perforation s...

Page 164: ...druple density graphics ESC Double height Double width characters ESC Set IBM character printing ESC Horizontal relative move by n 180 inch ESC Reverse linefeed one line ESC A IBM PC character printing ESC _ Overscore on off ESC a Line justification on ESC b m n NUL Set tabs in VFU ESC b m NUL Reset tabs in VFU ESC d Forward relative dot position ESC e Backward relative dot position ESC i Characte...

Page 165: ...D 4 User s Manual Command Function EX 800 IBM Pro SI Condensed characters on SO One line double width printing on VT Vertical tabs execution Command Sets ...

Page 166: ...igit or bit is the smallest unit of information in a computer s memory A bit can have the value 0 or 1 which represents the OFF and ON state in a computer s memory Eight bits equals one byte Bit map An image representation in which each point in the image is separately defined For monochrome images each point is defined by a single unit of information For color images each point is defined by seve...

Page 167: ...r reset the printer are called power on defaults See also Factory default Density The darkness of the image as it appears on the page If the density is too dark the small white areas inside letters and numbers will be filled in If the density is too light pinholes appear in black areas Print density can be adjusted with the Quality menu in setup mode Downloadable font A font that is transferred do...

Page 168: ...nd 10 point Times Italic Fuser unit One of the internal parts of a page printer The fuser unit bonds the toner to the paper It consists of a heat roller and a pressure roller that the paper passes under after toner has been applied Initialization Resets the printer to its power on defaults Initialization clears the print buffer of any data and places the printer online See also Reset Interface The...

Page 169: ...es called the nonprint margin No printing occurs in this margin If the application software specifies a margin of 0 actual printing begins at the edge of the nonprint margin See also Printable area MarkVision A printer management integrated software which monitors printer status displays optional printer s features spools print data and cooperates with printer drivers It also displays the virtual ...

Page 170: ... fonts Parallel interface A connection between the computer and printer in which data is transferred simultaneously through multiple wires A parallel interface is faster than a serial interface but the distance over which it can send data is limited The Centronics interface is a type of parallel interface See also Serial interface Photoconductive drum The part inside a page printer on which the im...

Page 171: ...on defaults See also Initialization Resolution The fineness of the printing Resolution depends on the number of dots per inch High resolution with more dots is finer and more precise than low resolution which is coarser with rougher edges Scalable font A font capable of printing in any point size Scalable fonts are stored on the computer s hard disk Each font consists of character templates that a...

Page 172: ...in standard letters numbers and punctuation Symbol sets differ in the accented characters line drawing characters and special symbols they contain ASCII Roman 8 and PC 8 and examples of symbol sets Symbol sets are also called character sets which is the term usually used with dot matrix printer fonts See also ASCII character set ISO symbol set Toner Electrically charged black particles that adhere...

Page 173: ...GL 8 User s Manual ...

Page 174: ...r 2 6 developer unit counter 4 13 to 4 14 drum unit counter 4 13 to 4 14 EEPROM 2 6 Command sets IBM EPSON D 1 Common problems in setting up 1 28 Connecting power cord 1 14 Connecting printer to computer 1 15 to 1 19 CONT button 2 4 2 5 Control panel buttons 2 3 to 2 4 conventions viii functions 2 5 to 2 20 indicators 2 2 message display 2 3 Controller specifications C 2 Conventions used in this m...

Page 175: ...ead 2 39 2 49 Light printout See Print density adjustment LocalTalk interface 3 7 to 3 8 Location of printer 1 4 Loading paper 1 10 to 1 12 Duplex unit adding 3 13 to 3 15 E EEPROM clear 2 6 Emulation command sets IBM EPSON D 1 installing 3 5 selecting 1 20 ENTER button 2 4 2 21 Envelopes 2 40 Environment of printer location 1 4 to 1 5 Error clearing 2 5 indications 5 20 to 5 22 ERROR indicator 2 ...

Page 176: ...s changing the paper tray size optional tray 3 11 to 3 13 standard tray 2 41 to 2 43 M Main parts of printer names of 1 2 to 1 3 Maintenance periodic routine 4 2 to 4 14 cleaning paper path 4 14 clearing the service life counter 4 10 replacing developer unit 4 2 to 4 12 replacing drum unit 4 2 to 4 12 when to perform 4 2 preventive 4 1 Manual feed mode 2 12 Manual feeder selecting 2 12 using 2 44 ...

Page 177: ...king 4 15 resetting 2 4 2 6 Printer drivers installation 1 21 to 1 23 operating environment vi Printer status indications 5 24 to 5 25 Printing a test page offline 1 19 feeding sheets manually 2 47 on custom sized paper 2 48 on letterhead 2 39 2 49 on preprinted sheets transparencies envelopes and labels 2 39 to 2 41 remaining data 2 5 supported paper types and sizes 2 34 to 2 41 C 4 Printing a tr...

Page 178: ...g up printer in menu mode 2 20 procedures 1 7 rear stacker 2 47 Soft switch 2 30 to 2 31 Software set v 1 6 1 21 Specifications C 1 to C 4 Status indication 5 24 to 5 25 Status message action required 5 23 no action required 5 20 to 5 22 Supplies ordering information B 1 T Temperature limitations 1 4 C 1 Test page printing 1 19 Thickness control menu 2 16 Toner low message 4 2 Transparencies 2 39 ...

Page 179: ...IN 6 User s Manual ...

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