Fujitsu Primergy CX400 S2 Operating Manual Download

Page: 60 / 60

Operating Manual

CX400

Troubleshooting and tips

8.2

Drives reported as “dead” when starting
system

This error message can occur when the onboard SAS controller has RAID
functionality or the server enclosure is equipped with a PCI RAID controller.

RAID controller configuration incorrect

Check and correct the settings for the drives using the RAID controller utility.

8.3

Added drive reported as defective

RAID controller is not configured for this drive

The drive was probably installed when the system was switched off.

Reconfigure the RAID controller for the drive using the corresponding utility.
Information is provided in the documentation for the RAID controller.

Remove and reinstall the drive while the system is switched ON.

If the drive continues to be shown as defective, then replace it.

Summary of Contents for Primergy CX400 S2

Page 1: ...Operating Manual English PRIMERGY CX400 S2 Server Enclosure Operating Manual Edition December 2013 ...

Page 2: ...pyright and Trademarks Copyright 2013 Fujitsu Technology Solutions GmbH All rights reserved Delivery subject to availability right of technical modifications reserved All hardware and software names used are trademarks of their respective manufacturers The contents of this manual may be revised without prior notice Fujitsu assumes no liability for damages to third party copyrights or other rights ...

Page 3: ...e components beyond their operating life may result in electrolyte leakage or depletion potentially causing emission of foul odor or smoke As a guideline in a normal office environment 25 C operating life is not expected to be reached within the maintenance support period 5 years However operating life may be reached more quickly if for example the product is used in a hot environment The customer...

Page 4: ...ter issued by JEITA the Japan Electronics and Information Technology Industries Association Technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents produced by Fujitsu may contain technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents which contain such technology should not be exported from Japan or transferred to non ...

Page 5: ... 4 2 CE conformity 29 4 3 FCC Class A Compliance Statement 30 4 4 Transporting the server enclosure 31 4 5 Notes on installing the server enclosure in the rack 32 4 6 Environmental protection 33 5 Hardware installation 35 5 1 Unpacking the server enclosure 36 5 2 Installing removing the server enclosure in from the rack 37 5 3 Installing an additional server node to the server enclosure 39 5 4 Con...

Page 6: ...1 3 1 Controls and Indicators on the front panel 49 6 1 3 2 Indicators on the hard disk drives 51 6 1 3 3 Indicator on hot plug power supply unit 52 6 1 3 4 Indicators of the server nodes 52 6 2 Switching the multi node server system on and off 53 6 3 Cleaning the server enclosure 56 7 Property and data protection 57 7 1 BIOS Setup security functions 57 8 Troubleshooting and tips 59 8 1 Power on i...

Page 7: ...underlined by up to two highly efficient 92 80Plus Gold PSUs providing power for all built in parts Efficient cooling is guaranteed by the four centrally installed fan units The system offers free choice between server nodes without 1U and with 2U GPGPU General Purpose Computing on Graphics Processing Units depending on the specific applications characteristics All server nodes are half wide thus ...

Page 8: ...intended for those responsible for installing the hardware and ensuring that the system runs smoothly It contains all the information you need to put your PRIMERGY CX400 S2 server enclosure into operation To understand the various expansion options you will need to be familiar with the fields of hardware and data transmission and you will require a basic knowledge of the underlying operating syste...

Page 9: ...サービス for the Japanese market PRIMERGY CX400 S2 Server Node Upgrade and Maintenance Manual Further information The PRIMERGY CX400 S2 server enclosure is a multi node system For information on the individual server nodes please refer to the following manuals PRIMERGY CX250 S2 Server Node Operating Manual PRIMERGY CX270 S2 Server Node Operating Manual D3196 B100 BIOS Setup Utility for PRIMERGY CX250 ...

Page 10: ...lable under the following URL http jp fujitsu com platform server primergy products note Further sources of information ServerView Suite Glossary Manual for the monitor Documentation for the boards and drives Operating system documentation Information files in your operating system 1 3 Notational conventions The following notational conventions are used in this manual Text in italics indicates com...

Page 11: ...server nodes Hard disk drives The server enclosure can be equipped with a maximum of 24 x 2 5 HDD SSDs or 12 x 3 5 HDD modules Each HDD module can accommodate an SAS SATA hard disk drive or SSD drive with a maximum height of 1 inch The module is connected to the SAS SATA backplane wirelessly This allows HDD SSD modules to be plugged in or pulled out easily Four SAS SATA hard disk drives can be con...

Page 12: ...plug PSU which automatically sets itself to a mains voltage in the range of 100 240 V High level of availability and data security When memory data is accessed 1 bit errors are identified in the main memory and automatically corrected with the error correcting code ECC method ASR R Automatic Server Reconfiguration and Restart restarts the system in the event of an error and automatically hides the...

Page 13: ...ays for half wide server nodes and 2 bays for PSU Fan configuration 4 non hot plug fans Power supply configuration Up to 2x hot plug PSU modules Operating buttons On off button ID indicator Server enclosure W x D x H 447 mm bezel 445 mm body x 87 3 x 2 HU Mounting depth server enclosure 774 7 mm Height server enclosure 2 U 19 rackmount Yes Mounting cable depth server enclosure 200 mm 1000 mm serve...

Page 14: ...Heat dissipation 5040 0 kJ h 4777 0 BTU H Main power fuse 16 A Protection class I Power supply configuration note max 2 PSU Power supply efficiency 92 at 50 PSU load CSCI gold Electrical value notes Active power max value depends on system configuration For details see Power Configuration Tool Environment class 3K2 Environment class 2K2 EN 60721 IEC 721 Part 3 3 EN 60721 IEC 721 Part 3 2 Temperatu...

Page 15: ...ower LWAd 1B 10dB 6 9 B idle 7 4 B operating Product Model Name CX250 S2 CX270 S2 Product Type Dual Socket Server Node Intel Dual Socket Server Node Intel Processor Quantity Support 2 2 Number of nodes max 4 2 Memory slots total 16 16 Supported capacity RAM max 1024GB 1024 GB Number of Storage drives max 6x 2 5 inch or 3x 3 5 inch 12x 2 5 inch or 6x 3 5 inch ...

Page 16: ... 2013 USA Canada CSA C22 2 No 60950 1 07 2ed UL 60950 1 2ed Taiwan CNS 14336 China GB 4943 Electromagnetic compatibility International CISPR 22 Europe EN 55022 Class A EN 55024 EN 61000 3 2 EN 61000 3 3 ETSI 300386 USA Canada 47CFR part 15 Class A ICES 003 Taiwan CNS 13438 Class A China GB 9245 GB 17625 Japan VCCI Class A JEITA Korea KN 22 KN 24 CE marking to EU directives Low Voltage Directive 20...

Page 17: ...the identical configuration Dummy modules are installed for proper airflow if some server nodes are not populated For the minimum configuration one PSU has to be installed Item Bay 1 Installation bay 1 for server node CX250 S2 2 Installation bay 2 for server node CX250 S2 or CX270 S2 3 Installation bay 3 for server node CX250 S2 4 Installation bay 4 for server node CX250 S2 or CX270 S2 5 Installat...

Page 18: ...18 Operating Manual CX400 S2 Functional overview ...

Page 19: ...re that you have all necessary manuals see Documentation overview on page 9 print out the PDF files if required Ê Components that have been ordered additionally may be delivered loose with the server enclosure For mounting refer to the original component documentation Ê Mount the server enclosure into the rack see Installing removing the server enclosure in from the rack on page 37 Ê Wire the serv...

Page 20: ...e ServerView Suite Installation Manager user s guide on the Fujitsu manuals server under Industry Standard Servers Software ServerView Suite Server Installation and Deployment Configuration information can also be found in the Operating Manual of the installed server node Local configuration and installation with or without the ServerView Installation Manager for further details see Operating Manu...

Page 21: ...d by technical specialists A technical specialist is a person who is trained to install the server enclosure including hardware and software Repairs to the device that do not relate to CSS failures shall be performed by service personnel Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability Any failure to observe the guidel...

Page 22: ...inal packaging or in packaging that protects it from impacts and jolts Installation and operation V CAUTION This unit should not be operated in ambient temperatures above 35 C If the unit is integrated into an installation that draws power from an industrial power supply network with an IEC309 connector the PSU s fuse protection must comply with the requirements for non industrial power supply net...

Page 23: ... Ethernet cabling has to comply with EN 50173 and EN 50174 1 2 standards or ISO IEC 11801 standard respectively The minimum requirement is a Category 5 shielded cable for 10 100 Ethernet or a Category 5e cable for Gigabit Ethernet Route the cables in such a way that they do not create a potential hazard make sure no one can trip over them and that they cannot be damaged When connecting the server ...

Page 24: ...erver enclosure is damaged during installation or replacement of system expansions Only set screen resolutions and refresh rates that are specified in the operating manual for the monitor Otherwise you may damage your monitor If you are in any doubt contact your sales outlet or customer service center Before installing removing internal options to from the server enclosure turn off the server encl...

Page 25: ...al batteries or with a type recommended by the manufacturer refer to the PRIMERGY CX400 S2 Server Enclosure Upgrade and Maintenance Manual Do not throw batteries into the trash can Batteries must be disposed of in accordance with local regulations concerning special waste Replace the lithium battery on the system board in accordance with the instructions in the PRIMERGY CX400 S2 Server Enclosure U...

Page 26: ...nt damage and can fly out of the device danger of injury particularly to uncovered body parts such as the face or neck High humidity and airborne dust levels are to be avoided Electric shocks and or server enclosure failures may be caused by liquids such as water or metallic items such as paper clips entering a drive Shocks and vibrations are also to be avoided Do not insert any objects other than...

Page 27: ...e the CD DVD BD with a soft dry cloth then let it air dry Do not dry the CD DVD BD using devices such as a hair dryer To avoid dust damage and deformation keep the CD DVD BD in its case whenever it is not in use Do not store CDs DVDs BDs at high temperatures Areas exposed to prolonged direct sunlight or near heating appliances are to be avoided I You can prevent damage from the optical drive and t...

Page 28: ... discharge static build up e g by touching a grounded object before working with such components Any devices or tools that are used must be free of electrostatic charge Wear a suitable grounding cable that connects you to the external chassis of the server enclosure Always hold components with ESDs at the edges or at the points marked green touch points Do not touch any connectors or conduction pa...

Page 29: ... the other documentation such as the technical manual documentation DVD close to the device All documentation must be included if the equipment is passed on to a third party 4 2 CE conformity The system complies with the requirements of the EC directives 2004 108 EC regarding Electromagnetic Compatibility and 2006 95 EC Low Voltage Directive This is indicated by the CE marking CE Communauté Europé...

Page 30: ...l interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver...

Page 31: ...e V CAUTION Only transport the server enclosure in its original packaging or in packaging that protects it from impacts and jolts Do not unpack the server enclosure until it is at its installation location If you need to lift or transport the server enclosure ask other people to help you ...

Page 32: ...erating manual is supplied with the corresponding rack When installing the rack make sure that the anti tilt mechanism is correctly fitted For safety reasons no more than one unit may be removed from the rack at any one time during installation and maintenance work If several units are simultaneously removed from the rack there is a risk that the rack could tip over The rack must be connected to t...

Page 33: ...tly switched on should be switched off until they are needed as well as during long breaks and after completion of work Packaging information This packaging information doesn t apply to the Japanese market Do not throw away the packaging You may need it later for transporting the system If possible the equipment should only be transported in its original packaging Information on handling consumabl...

Page 34: ...d devices manual via your local Fujitsu branch or from our recycling center in Paderborn Fujitsu Technology Solutions Recycling Center D 33106 Paderborn Tel 49 5251 525 1410 Fax 49 5251 525 32 1410 The device must not be disposed of with domestic waste This device is labeled in compliance with European directive 2002 96 EC on waste electrical and electronic equipment WEEE This directive sets the f...

Page 35: ...nd heat Make sure that the server enclosure is acclimatized for the time indicated in this table before putting it into operation In the table Acclimatization time the temperature difference refers to the difference between the operating environment temperature and the temperature to which the server enclosure was exposed previously outside transport or storage temperature Temperature difference C...

Page 36: ... Unpack all the individual parts I Keep the original packaging in case you want to transport the server enclosure again Ê Check the delivery for any damage during transport Ê Check whether the items delivered match the details on the delivery note The product name and serial number of the product can be found on the identification rating plate It is located on the underside of the server enclosure...

Page 37: ...tems The rack systems from Fujitsu support the installation of PRIMERGY server enclosures PRIMECENTER rack PRIMECENTER M1 rack DataCenter rack 19 inch standard rack for the Japanese market 19 inch slimline rack for the Japanese market I For information on mounting the server enclosure in the rack please refer to the Mounting Instructions provided with the Rack Mounting Kit Further information you ...

Page 38: ...an be mounted without tools support systems having a linear alignment feature to ensure that they can be adjusted to different rack depths Asymmetrical PRIMECENTER Rack and DataCenter Rack provide an enhanced cable management in the lateral rack area 3rd party racks I Installation in most current rack systems from other manufacturers 3rd party racks is also supported For details please contact you...

Page 39: ...ow the safety instructions in the chapter Important information on page 21 I All nodes are hot pluggable Therefore shutting down the multi node server system is not necessary Figure 3 Removing the server node dummy module Ê Undo the locking mechanism 1 and pull the server node dummy module out of the bay 2 of the server enclosure ...

Page 40: ...f the server node completely in the direction of the arrow until the locking mechanism engages Ê If applicable install an additional server node Ê If applicable connect all external cables to the server node For further information refer to the PRIMERGY CX400 S2 Server Node Upgrade and Maintenance manual ...

Page 41: ...ON The server enclosure is automatically set to a mains voltage in the range 100 240 V You may only operate the server enclosure if its rated voltage range corresponds to the local mains voltage Ê Connect the power cord to the server enclosure PSU Ê Connect the mains connector to an outlet on the rack s socket strip see also Technical Manual for the rack I A phase redundancy in the power supply of...

Page 42: ...tallation 5 4 1 Securing the power cord Figure 5 Securing power cord Ê Loop the cable tie around the power cord and the handle of the power supply module 1 Ê Close the cable tie around the power cord 1 and pull tight 2 to secure the power cord ...

Page 43: ...bles Ê Turn off all power and equipment switches Ê Disconnect all power plugs from the properly grounded power outlets Ê Connect all cables to the server enclosure and peripherals Ê Plug all data communication cables into the utility sockets Ê Plug all power cords into the properly grounded power outlets Disconnecting cables Ê Turn off all power and equipment switches Ê Disconnect all power plugs ...

Page 44: ...44 Operating Manual CX400 S2 Hardware installation ...

Page 45: ...page 21 6 1 Overview of the server enclosure 6 1 1 Front overview Figure 6 Configuration with 24x 2 5 HDDs With CX250 S2 server nodes Pos Component 1 Front panel module for server node 1 2 Front panel module for server node 2 3 Front panel module for server node 3 4 Front panel module for server node 4 5 24x 2 5 inch hard disk drives trays ...

Page 46: ...r node 1 4 Front panel module for server node 2 5 24x 2 5 inch hard disk drives trays Pos Component 1 Front panel module for server node 1 2 Front panel module for server node 2 3 Front panel module for server node 3 4 Front panel module for server node 4 5 12x 3 5 inch hard disk drives trays Pos Component 2 Front panel module for server node 1 4 Front panel module for server node 2 5 12x 3 5 inch...

Page 47: ... Figure 8 PRIMERGY CX400 S2 server enclosure rear with CX250 S2 server nodes Pos Component 1 Installation bay 1 for CX250 S2 server nodes 2 Installation bay 2 for CX250 S2 server nodes 3 Installation bay 3 for CX250 S2 server nodes 4 Installation bay 4 for CX250 S2 server nodes 5 Installation bay 1 for PSU 6 Installation bay 2 for PSU ...

Page 48: ... enclosure with CX270 S2 server nodes Figure 9 PRIMERGY CX400 S2 server enclosure rear with CX270 S2 server nodes Pos Component 1 Installation bay 1 for CX270 S2 server nodes 2 Installation bay 2 for CX270 S2 server nodes 3 Installation bay 1 for PSU 4 Installation bay 2 for PSU ...

Page 49: ...trols and Indicators on the front panel Figure 10 Controls and indicators on the front panel Pos Component 1 On Off button Power on indicator 2 ID button ID indicator No Function Status Description 1 Power on indicator Green LED on Power on 1 Green LED off Power off 1 Orange LED flashing Power off and fault Table 3 Power on indicator and ID indicator ...

Page 50: ...ID button To deactivate press the button again On Off button When the system is switched off it can be switched on again by pressing the On Off button When the system is operating pressing the On Off button will switch off the system V CAUTION Risk of loss of data I The On Off button does not disconnect the multi node server system from the mains voltage To disconnect from the mains completely rem...

Page 51: ...ht no HDD SSD Lit green HDD SSD is inserted Lit red HDD SSD Faulty drive defective needs replacing drive failed drive deactivated by software or the HDD SSD module is not correctly inserted Slow flashing amber red alternately HDD SSD Rebuild the data is being restored after changing a drive Fast flashing amber HDD SSD Identify 2 HDD SSD activity indicator Lit green HDD SSD in active phase drive ac...

Page 52: ...of the server nodes I The description of the indicators of the server nodes you may find in the PRIMERGY CX250 S2 Server Node Operating Manual or in the PRIMERGY CX270 S2 Server Node Operating Manual 1 Indicator on hot plug PSU two colors Lights up green when the server enclosure is switched on and functioning properly Lights up yellow if the PSU has failed ...

Page 53: ...the server node from the mains voltage To completely disconnect it from the mains voltage remove the power plug s from the socket s Do not move strike or shake the multi node server system when it is turned on This can damage the hard disk in the server enclosure and cause data loss Turn the multi node server system on when the temperature is in its operating environment range 5 C 35 C For details...

Page 54: ...rating system I In the case of configurations with a large memory size the boot process may be prolonged and the screen may remain dark for about 20 seconds Switching the server node off Ê Shut down the operating system properly The power on indicator item 1 in figure 10 on page 49 is off I If the operating system does not switch the server node off automatically press the On Off button of the des...

Page 55: ... BMC offers various options for switching the server node on and off e g via the Power On Off page of the BMC Web interface V CAUTION when turning the power off Windows Server 2008 The operation of the power switch can be specified as Do Nothing Ask me what to do only for Windows Server 2003 Stand by Hibernate and Shutdown depending on the OS settings The default is Shutdown On the server node fun...

Page 56: ...gents that contain abrasives or may corrode plastic Ensure that no liquid enters the system Ensure that the ventilation areas of the server enclosure and the monitor are clear Do not use any cleaning sprays including flammable types It may cause a device failure or a fire Clean the keyboard and the mouse with a disinfecting cloth Wipe the server enclosure and monitor casing with a dry cloth If par...

Page 57: ...ions 7 1 BIOS Setup security functions The Security menu in BIOS Setup offers various options for protecting your data from unauthorized access By combining these options you can also achieve optimum protection for your system I A detailed description of the Security menu and how to assign passwords can be found in the D3196 B100 BIOS Setup Utility for PRIMERGY CX400 S2 Reference Manual ...

Page 58: ...58 Operating Manual CX400 S2 Property and data protection ...

Page 59: ...formed and the circumstances that led to the fault Also make a list of any error messages that were displayed Ê Switch off the server enclosure Ê Contact our customer service team 8 1 Power on indicator remains unlit The power on indicator remains dark after you switch on your device Power cable incorrectly connected Ê Make sure that the power cable s is are correctly connected to the server enclo...

Page 60: ...correct the settings for the drives using the RAID controller utility 8 3 Added drive reported as defective RAID controller is not configured for this drive The drive was probably installed when the system was switched off Ê Reconfigure the RAID controller for the drive using the corresponding utility Information is provided in the documentation for the RAID controller or Ê Remove and reinstall th...

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