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This chapter contains troubleshooting information, including causes and actions, for problems you
may find while using this device.
❑
Troubleshooting Table
SECTION 1
Troubleshooting
Problem
An exclamation mark (!)
or cross (x) is attached
to [Intersil PRISM
Wireless LAN PCI
Card].
Other computers are
not displayed when the
[Network Computer]
icon is double-clicked.
Possible Cause
A failure to recognize the
device.
A failure in installing the
driver.
You did not enter the
password when
Windows started. You
clicked [Cancel] or [ESC]
when User Name/
Password window was
shown.
The network has not
been set up correctly.
It takes time before the
network is searched
and the computer
connected is displayed.
A failure in installing the
driver.
The TCP/IP protocol is
not installed, or, the IP
address is not set
correctly.
Possible Solution
Restart the computer.
Restart the computer.
Make sure that you enter user name and
password and click [OK] when starting
Windows. If you forget your password,
enter another user name. A new user
name and password is registered in the
computer.
Check the setting for the protocol,
workgroup, and sharing.
To check this, you need a different
procedure, depending upon the operating
system that you use. Refer to the
appropriate section of this manual.
Perform the following steps to search for
the computer.
• Click [Start]
→
[Search]
→
[Other
Computers].
• Enter the computer name that you are
connecting to in [Name], and click
[Search].
• Double-click the icon of the computer
that has been searched.
Make sure that the driver is correctly
installed.
Make sure that the TCP/IP protocol is
installed. To check this, you need a
different procedure, depending on the
operating system that you use. Refer to
the appropriate section of this manual.
Clove Sec 1 (042-56)
17/10/02, 4:36 PM
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