Chapter 5 Troubleshooting
IP-920E/DC
62
No. Class
Status
Description
Recommended action
6.
D
ata
Data
communication
is disabled.
Is the port setting correct?
Check the data input-output port settings.
⇒
Refer to Software User’s Guide.
7.
Is the data input/output device
operating normally?
Check the operation of the data input/ output
devices.
8.
Are this equipment and the
communication destination
device correctly connected?
Check cable connections between this
equipment and communication destination
equipment and the cable pin assignments.
9.
V
id
eo
The INDWN
lamp lights in
orange.
Is the power to the video/audio
output device (such as a camera)
selected for input turned on?
Check the selected power supply of
video/audio output device and the
performance.
Is this equipment correctly
connected to the video/audio
output device? (e.g. SDI signal
was connected to analog video
input of this equipment by
mistake.)
Check the connection between this
equipment and video/audio output devices
correctly and whether the cable has problems
or not.
10.
Are the specified input
video/audio format matched with
video/output device (such as
camera) this equipment correctly
connected to the video/audio
output device?
(e.g. Although this equipment
was set as SD-SDI input setting,
HD-SD signal input was detected
by mistake.)
Check whether the format is set to the using
video/audio format for this equipment and
output device or not.
11.
The INDWN
lamp blinks in
orange.
Are the specified input
video/audio format matched with
video/output device (such as
camera) this device correctly
connected to the video/audio
output device?
(e.g. Although this equipment is
set as 59.94Hz, the output
device was set as 50Hz by
mistake.)
Check whether the format is set to the using
video/audio format for this equipment and
output device or not.
12.
No images can
be output on the
receiving device
(black screen).
Is the monitor which connects to
the receiving device working
normally?
Check the power and operation of the
monitor.
13.
Is the receiving device working
normally?
Check the power and operation of the
receiving device.
14.
Is the receiving device and
monitor connected correctly?
Check connections between the receiving
device and the monitor.
15.
Does alarm occur on the
receiving device?
If yes, refer to the user’s guide of receiving
device and follow the instructions.
16.
Does a color bar or gray screen
appear on the receiving device
when image input of this
equipment is set to non-input?
(Since this operation generates
an alarm, obtaining the system
administrator’s approval before
conducting this test.)
When color bar or the blue screen is
displayed, the network and receiving device
would be worked normally.
Check whether the correct image is input in
this equipment or not.
17.
Blue/gray
screen is output.
Is the RDY LED blinking?
The hardware system is operating while the
RDY LED is blinking. Wait until the LED
remains on.
18.
Is the RDY LED turned on in
orange?
This equipment is started in the maintenance
mode.
Reboot this equipment.
19.
Is the ALM LED blinking?
ALM LED blinks when IP address obtaining
might be failed to get. Check IP address
setting (For more information, refer to the
Software User’s Guide).
Summary of Contents for IP-920 E/DC
Page 1: ...IP 920E DC Hardware User s Guide ...
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Page 66: ...Chapter 4 Cable specifications IP 920E DC 52 4 AUDIO Adapter cable 1 3 ...
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Page 85: ...Appendix IP 920E DC 71 A 1 Appearance The appearance of IP 920E DC is shown below A 1 ...
Page 97: ...Glossary and Index Glossary 85 Index 88 CE Conformity Information 90 Glossary and Index ...
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