Fujitsu AIRSTAGE UTY-ASGXZ1 Operating Manual Download Page 8

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Safety precautions

6-2-1 Connection Key issuance (Service Tool operation)

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6-2-2 Account registration (PC operation at remote side)

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6-3 Login and Remote Operation start

(PC operation at remote side)

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6-4 Remote Operation end and Logout

(PC operation at remote side)

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6-5 Disabling the Remote Operation

(Service Tool operation)

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6-6 Remote Operation

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7. Troubleshooting

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Summary of Contents for AIRSTAGE UTY-ASGXZ1

Page 1: ...PART NO 9708313030 SERVICE TOOL for VRF System UTY ASGXZ1 Ver 2 0 OPERATING MANUAL caution Please read the LICENSE AGREEMENT in the manual first ...

Page 2: ......

Page 3: ... products VRF provided you comply with all terms and conditions of this LICENSE AGREEMENT COPYRIGHT 333 All right title and copyright in and to the SOFTWARE PRODUCT and any copies of the SOFTWARE PRODUCT are owned by FGL The SOFTWARE PRODUCT is protected by copyright laws and international treaty provisions There fore you may copy the SOFTWARE PRODUCT solely for backup or archival purposes DESCRIP...

Page 4: ...IABLE FOR ANY DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFIT BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION OR ANY OTHER PECUNIARY LOSS DIRECT OR INDIRECT TO YOU OR TO ANY THIRD PARTY ARISING OUT OF THE USE OR INABILITY TO USE THIS PRODUCT EVEN IF FGL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ENTIRE AGREEMENT 999 This LICENSE AGREEMENT including a...

Page 5: ...in 13 3 2 3 Online Site Data Selection 14 3 2 4 Name Master Database file selection screen 15 3 2 5 Scanning Setting 18 3 2 6 Mismatched Unit List 22 3 2 7 Address Checker 23 3 3 Data acquisition application starting offline flow 26 3 3 1 Import file selection 26 4 Data acquisition application right click menu 27 4 1 Outline 27 4 1 1 Menu 27 4 1 2 Screen transition online 29 4 1 3 Screen transitio...

Page 6: ... Password 51 4 6 3 Change User ID 52 4 6 4 Delete User 53 4 7 Offline Data Reader 54 4 8 Version 57 4 9 Exit 60 5 Monitor Application 62 5 1 Screen transition 62 5 2 Main menu 64 5 3 System List 65 5 3 1 Name and function of each area 65 5 3 2 System List display 68 5 4 Detail Diagram 69 5 4 1 Name and function of each area 69 5 4 2 Detail Diagram specification 77 5 5 Detail Status List 81 5 5 1 N...

Page 7: ...4 5 9 1 Name and function of each area 105 5 9 2 Graph specification 107 5 10 Error List 109 5 11 Data Backup 110 5 11 1 Name and function of each area 111 5 11 2 Procedures for creating backup files 112 5 11 3 Data file download deletion 113 5 12 Operation Setting 115 5 13 Setting 117 5 13 1 Data Recording Setting 117 5 13 2 Room Temperature Display Selection 119 5 13 3 VRF Sensor Mark List 120 5...

Page 8: ...e Tool operation 126 6 2 2 Account registration PC operation at remote side 127 6 3 Login and Remote Operation start PC operation at remote side 130 6 4 Remote Operation end and Logout PC operation at remote side 133 6 5 Disabling the Remote Operation Service Tool operation 134 6 6 Remote Operation 135 7 Troubleshooting 137 ...

Page 9: ... mark indicates the procedures which might result in personal harm to the user or damage to property if improperly performed This manual is for service personnel authorized to use the Service Tool Always keep this manual in an easily accessible place for use by authorized service personnel WARNING When using U10 USB Network Interface follow the instructions given in the manual 111 that comes with ...

Page 10: ...rating manual for 555 the PC and the store that sold it Never start this software simultaneously with other software as this may cause malfunc 666 tioning When Service Tool program is running do not set adjust the time and date of the PC to 777 prevent data becoming inconsistent When program executional environment of Windows is corrupted or abnormal or other 888 softwares that interfere with the ...

Page 11: ...e Tools for the VRF control system The use of the service tool allows detailed data about the operating condition of each refrig erant circuit that has been installed in the building s system to be displayed in an easy to understand format Moreover it also allows the latest data about pressure and temperature of indoor and outdoor units to be monitored If there are fluctuations in the conditions t...

Page 12: ...erts the unit data acquired by Data acquisition application to the table or graph and displays them to the PC screen It also converts operations input from the User and passes them to the Data acquisition application through the Database The Remote operation application is the application to perform the remote operation The Remote operation application operates only when the remote operation mode ...

Page 13: ... Screen transition 3333 Since the operation is performed on the desktop mode for Windows 10 switch the screen as necessary Scanning Setting Menu User Registration Opening Login Online work Offline work Online Site Data Selection Exit No scanning Scanning OK Import File Selection Program Exit Name Master Database System List Mismatched Unit List System end No ...

Page 14: ...deletion can also be performed at par 4 6 User Setting User ID input field Input the user ID Up to 20 alphanumeric characters 1 Password input field Input the password Up to 20 alphanumeric characters 1 Password confirmation input field Input the password again for confirmation Up to 20 alphanumeric characters 2 OK button Save the inputted data The opening screen is displayed and operation advance...

Page 15: ... 1 Save the User ID password check box When the Save the User ID password check box was checked the same user ID and password are automatically displayed the next time the Service Tool is started When the Save the User ID password check box is not checked the next time the Service Tool is started the user ID and password are not displayed and must be manu ally inputted OK button The opening screen...

Page 16: ...to be registered Up to 20 alphanumerics and spaces 1 Site data selection display field Displays the site names already registered When Select The Site was selected at step select the objective site name 2 OK button Displays the Name Master Database file selection screen Delete button Can be used only when the objective site name was selected at step All the data of the selected site is deleted Bef...

Page 17: ... a name master database file CSV containing the unit data 1 Open button The scanning setting screen is displayed and after the end of scanning the differences between the name master database file and actual scanning result can be confirmed Cancel button When scanning is performed without selecting a name master database file CSV click this button The scanning setting screen is displayed In this c...

Page 18: ...odel numerically Enter the unit model Inner 1 Outer 2 Input Unit Address Enter the unit No When 1 is inputted in Model field input within the 0 3 range When 2 is inputted in Model field input within the 0 63 range Name Enter a name which allows easy classification of units When a name is entered in this field it is displayed on the Service Tool Entry is not always necessary When nothing is entered...

Page 19: ...ram Excel Excel must be purchased separately SystemListTemplate xls is in the folder specified when installing the Service Tool When an address other than the default installation address was speci fied check that folder When OS is 64 bit the folder is C Program Files x86 AIRSTAGE Service Tool SystemListTemplate Since a CSV file is not created in formats other than Microsoft Excel work book CSV at...

Page 20: ... up to 10 alphanu merics and spaces USB port selection field Select the USB port which connects the transmission adaptor Scan execution setting check Check to execute scanning Do not check when using existing site data which is currently being read 1 Ref No range ALL check Check to scan all the refrigerant circuits At this time the range of refrigerant circuit addresses to be scanned is automatica...

Page 21: ...the scanning progress screen Before scanning starts whether or not scanning is to be performed is displayed on a confirmation screen When re scanning dialog box will appear confirming whether the existing indoor outdoor units data opera tion data etc may be deleted after selecting the start of scan Yes delete the data after scanning No Keep the data When No is selected please confirm that the numb...

Page 22: ...e USB port selection field the USB port number where U10 USB Network Interface was detected When not checked since scanning is not performed the scanning objective refrigerant circuit address cannot be set When Perform System Initialization checked Normally perform bus priority mode scanning Full scanning which can receive detail data is performed However since each unit performs scan dedicated sp...

Page 23: ... General Limited All rights reserved 21 Scanning progress screen Scanning is started and the scanning progress is displayed Scanning progress display field Displays the progress of scanning Cancel button Scanning stops and the program returns to the scanning setting screen ...

Page 24: ...nt data could not be acquired during scanning Unidentified units address field This field displays the unit address and unit model indoor unit outdoor unit whose ad dress was received during scanning but whose unit data is not defined by name mas ter database file OK button The scanning acquisition data is stored and the system list screen Refer to par 5 3 System List is displayed The application ...

Page 25: ...es recognized when this function was used is displayed Other function does not operate while this function is used In addition when registering at this tool the indoor and outdoor units recognized by this func tion a scan must be executed separately Adaptor Used Displays the No of the adaptors currently being used Ref No setting field Selects whether the entire address list of is displayed or only...

Page 26: ...efault is display in acquired order When negative numbers are displayed at the address Example 1 1 Negative numbers may be displayed when the set value of the address is not recognized normally Recheck the address setting rotary switch etc When there is an outdoor unit that is not displayed When there is a signal amplifier that uses the filter mode between service tool and outdoor unit outdoor uni...

Page 27: ...te Total unit list Displays the number of outdoor units and indoor units and RB units and the total num ber of units outdoor units indoor units RB units displayed at Multi type RB units are counted by duplicating the number of units connected to piping individually Maximum 4 units Therefore the number of displayed RB units may be larger than the actual number of units Clear button Clears the list ...

Page 28: ...l Ver 2 0 or later UTY ASGXZ1 Web Monitoring Tool Ver 1 0 or later UTY AMGX Web Monitoring Tool Ver 2 0 or later UTY AMGXZ1 For how to save the data refer following chapter For how to save data for other product type refer corresponding manual Open button The data of the selected Import file is fetched and the menu screen Refer to par 5 2 Main menu is displayed Cancel button The program returns to...

Page 29: ...A menu is displayed and various operations can be performed by right clicking the appli cation icon on the task tray When normally used When Offline Data Reader is used System Monitor System Monitor screen is displayed Re Scanning Scanning Setting screen is displayed However before it is displayed name master database selection screen is displayed first Not displayed when offline par 3 2 5 ...

Page 30: ... network and saved to a CSV file V II J II J IIS J III J IIIL VR II V III series Not displayed when offline par 4 3 7 Time Guard Informa tion The reference data is output in a CSV file to judge the maintenance time for indoor unit and outdoor unit par 4 3 8 Maintenance Comparison Data Maintenance Comparison Data sub menu is displayed Network Topology Analyzer A list Comparison data of units connec...

Page 31: ...he right click online menu Scanning start No Save Unit Data Environment Setting Network Topology Analyzer Remote Setting System Time Setting System end Manual Setting Time Guard Information Error Memory Reader Program Exit System Monitor Name Master Database User Setting Offline Data Reader Moves to the Remote Operation Mode Model Data Import Scanning Setting Model Name Writer Central Control Forc...

Page 32: ...ion of the screens which are started from the right click offline menu Environment Setting No Version System Monitor Program Exit System end If data currently displayed need to be saved dialog box for saving the files will be displayed first Network Topology Analyzer Time Guard Information Model Data Import User Setting Offline Data Reader Moves to the Remote Operation Mode ...

Page 33: ...and par 3 2 5 Scanning Setting Maintenance 4444 Network Topology Analyzer 444444 A list of units connected to the VRF system network is displayed in tree form in network seg ments V II J II J IIS J III J IIIL VR II V III series This information is also output to a CSV file Type A Type B When this function is used for VR II series do not connect this tool between R B unit and indoor unit to obtain ...

Page 34: ...erant system range Refrigerant system range input Enters the intended refrigerant of this function over the 00 to 99 range when Ref No is selected at step Perform System Initialization check When checked the verification screen is displayed When the Yes button is clicked all the units in the VRF system stop When the No button is checked check mark is removed Start button Starts this processing It ...

Page 35: ...er X Y Peripheral unit system address unit address R B U X Y R B unit refrigerant address unit address When the same address exists in indoor unit outdoor unit and controller respectively red background is displayed In addition is added before the unit name for the unit corresponding to both Type A and Type B In this case confirm by relevant type of each series described in In the case of Type B t...

Page 36: ... connect the system containing units which per form processing Unit type Selects the unit type of the unit which is to perform processing Target switch Displays the item of the local Function Field setting item No name Unit list Displays a list of addresses refrigerant No unit No of the target unit selected at and In addition multiple units can be handled simultaneously by arbitrary selection back...

Page 37: ...on with the field blank after selecting the target unit Note Read button Acquires the value of the item selected at from the unit selected at and displays it at the read value field of After execution subsequent processing can be cancelled by clicking the button again Write button Executes setting of the value input at the write value field of for the unit selected at Thereafter the setting conten...

Page 38: ...II series System Time Setting screen Date and Time Setting screen Date Specifies the date to be set When this specification field is selected calendar is displayed The initial display is the current date Time Specifies the time to be set The initial display is the current time OK button Executes date time setting using the contents specified at Cancel button Closes this screen Calendar Arbitrarily...

Page 39: ...ting enables you to register the names for each scanned unit by operating each unit ON one by one Adaptor selection Select the network to which manual setting operation is to be performed by checking the transmission adaptor Select All or the desired refrigerant circuit address to perform manual setting operation Start registration Click to start When manual setting operation starts this button ch...

Page 40: ...e click on the unit The name registra tion dialog box will appear Naming units Enter the name for the unit and click OK Stop registration Click Stop when finished with the registration When the operation was executed always end registration by this operation If this operation was not performed the indoor unit will not operate properly thereafter Indoor unit fan will not operate Note End registrati...

Page 41: ... refrigerant circuit address Unit address selection Selects the target unit address Model name write target selection The target unit for writing the model name can be selected Unchecked Units specified at Checked Attached units specified at Attached unit selection Selects the attached unit whose model name is to written Model name selection Selects the write model name Advanced search is also pos...

Page 42: ... be used for various reasons the condition can be released and the controller can be used by this function Adaptor selection Selects the transmission adaptor which connects the target unit Refrigerant Address selection Selects the target refrigerant address Makes the selection from 2 types of all refriger ant and refrigerant 1 as the type of selection When All is selected nothing is displayed at a...

Page 43: ...d saves it to a CSV file when an error occurred at an outdoor unit V II J II J IIS J III J IIIL VR II V III series When acquiring this data it is necessary to disconnect the outdoor unit from the VRF system network and connect this tool and that outdoor unit on a 1 to 1 basis The data of only 1 out door unit can be acquired at 1 time Refrigerant circuit address selection Selects an arbitrary refri...

Page 44: ... from the VRF Network and connected Service Tool and Outdoor Unit Master on a 1 to 1 basis For Outdoor Unit Slave connect to the Service Tool on a 1 to 1 basis after changing the setting DIP SW3 All OFF to number of Master and Slave 0 ex When data is acquired from a master unit ex When data is acquired from a slave unit Master Power ON Master Service Tool Service Tool Transmission Adaptor Transmis...

Page 45: ...ut to a CSV file V II J II J IIS J III J IIIL VR II V III series Adaptor name selection Selects the transmission adaptor which connects the target unit Refrigerant circuit address selection Specified the units which acquires this data in refrigerant circuit units CSV button Outputs the Time Guard data of the indoor units and outdoor units belonging to the refrigerant circuit address selected at an...

Page 46: ...cation Temperature selection item Sets the temperature display units When you want to display the temperature in centigrade select Centigrade C When you want to display the temperature in fahrenheit select Fahrenheit F Pressure selection item Select the pressure display units from MPa or psi Indoor unit capacity selection item Select the units of capacity of the displayed indoor unit from BTU h or...

Page 47: ...nit different from outdoor unit destination is specified is dis played and the value may not be displayed This set value is used for switching the capacity of air conditioning con trol Since the set value may not correspond to the capacity specified by each model use it only as a guide Slight deviation due to destination differences and setting mistakes at PCB replacement etc kW of outdoor unit is...

Page 48: ...Operation Remote Operation Status The operation mode of current Remote Operation function is displayed Wait Mode The remote operation function is being executed however user does not connect to the remote operation site Remote Operating Mode The remote operation function is being executed and user connects to the remote operation site Connection Key The Connection key necessary for starting the re...

Page 49: ... registering user ID and password to log in the remote operation site is displayed User registration deadline The deadline to create login account to remote operation site is displayed by count down OK button Closes this screen after the setting is saved Cancel button Closes this screen after the setting is deleted Apply button Saves the setting This screen is not closed ...

Page 50: ...model data import Do not change the file configurations such as the model data file deletion the file name change etc This tool and the model data consist of the following 2 versions Version Version that identifies the tool to be imported application version Data Version Version that identifies the kind of model data When using this function the conditions of each version must be satisfied Target ...

Page 51: ...er User Change Password Change User ID and Delete User When User Setting is selected from right click menu User Setting screen is displayed Register User tab Displays the Register User screen Change Password tab Displays the Change Password screen Change User ID tab Displays the Change User ID screen Delete User tab Displays the Delete User screen ...

Page 52: ...nput the password Up to 20 alphanumeric characters 1 Password confirmation input field For confirmation input the password again Up to 20 alphanumeric characters 2 Register button Registers the inputted contents 3 Close button Closes this screen If the user ID and password input fields are not inputted an error message is displayed If there is a difference in the password and password confirmation...

Page 53: ...ld Input the password to be newly registered Up to 20 alphanumeric characters 1 New password confirmation input field For confirmation input the password again Input the same password as the new pass word 2 Update button Performs change processing according to the inputted contents 3 Close button Closes this screen When the password and new password input fields are not inputted an error message i...

Page 54: ... and selected with New User ID input field Input the new user ID to be newly registered Up to 20 alphanumeric characters 1 Password input field Input the password of the user to be changed Up to 20 alphanumeric characters 1 Update button Registers the inputted contents 2 Close button Closes this screen When the new user ID and password input fields are not inputted an error message is displayed Wh...

Page 55: ... to be deleted The currently registered users can be displayed and selected with Delete button Deletes the selected user 1 Confirmation screen is displayed to confirm whether the deletion is performed When deleting click the OK button When not deleting click the Cancel button Close button Closes this screen When the Delete button is clicked if the selected User ID is used it cannot be deleted Note...

Page 56: ...Reader in online state Current unit data and backup file saved in the past can be monitored or compared B Offline Data Reader in offline state Two types of backup files saved in the past can be monitored or compared Main Data file path name display Online is displayed in online state The file path name of Main data backup file is displayed in offline state The file path name selected at Service To...

Page 57: ...arison data backup file is displayed Comparison Data file selection button Select the Comparison Data backup file Comparison Data Load button Load the selected backup file Progress screen is displayed during loading and when it is complete confirmation screen is displayed When it is complete normally click the OK button Close button Closes this screen and displays the Monitor screen for Comparison...

Page 58: ...or screens can be compared at the same time In addition for Maintenance Comparison data menu Network Topology Analyzer and Time Guard Information functions of comparison data can be used Functions in which comparison data can be used by Right click menu When monitor screen Comparison data is displayed Minimum screen resolution of monitor screen is 1024 768 Note ...

Page 59: ...rmation can be checked and software can be updated to the latest ver sion Current software version Current software version information is displayed Checking for later version button Acquires the software version information from the server and confirms whether the currently used software version is the latest or not Close button Closes this screen ...

Page 60: ...d When the version information is the latest Version information acquired result for the latest When the version information is the latest the message There is no later version is displayed Then the version information is also displayed Close button Closes this screen When the version information is not the latest ...

Page 61: ...te button Update starts and update progress is displayed on the update progress screen Close button Closes this screen Update progress screen Cancel button Stops the update progress and returns to the previous screen After the Update progress screen is displayed follow the on screen instructions to operate When the installation execution screen is displayed perform the installation after shut ting...

Page 62: ...ing field When you want to save the data of all the refrigerant circuit address select All When you want to save the data of a specific refrigerant circuit address select Ref Ref No setting field This field can be used only when Ref was selected Select the refrigerant circuit address to be saved Save Export file Exit button Creates an Expert file and exits the Service Tool When the Save Export fil...

Page 63: ...file button is clicked the program exits the Ser vice Tool without creating an Export file When exiting the Service Tool all the unit data other than the system list is deleted Therefore when data must be referenced later save the data by selecting Save Export file Exit Cancel button When the Cancel button is clicked operation returns to the previous screen without exiting the Service Tool ...

Page 64: ...nu System List Operation History Main Screen System List Expanded view Detail Check List Detail Status List Detail Diagram Error History Operation Setting Data Backup Data Recording Setting Room Temperature Display Selection VRF Sensor Mark List Troubleshooting Setting Graph For details refer to the description of each screen Operation Setting ...

Page 65: ...tail Check List screen Calculates each check item by the value of sensor inside the outdoor unit or indoor unit and judges whether the results are normal or not par 5 6 Operation History screen Displays the indoor units or outdoor units operating history information for each unit par 5 7 Error History screen Displays the error information for each unit par 5 8 Graph screen Displays the sensor info...

Page 66: ... the Graph screen Operation Setting Displays the Operation Setting screen Data Backup Displays the Data Backup screen Setting Displays the Setting menu When you select the item you want to operate or check Data Recording Setting and Room Temperature Display Selection can be operated and VRF Sensor Mark List and Troubleshooting can be checked Emergency Stop When Emergency Stop is operated this icon...

Page 67: ...dden for the item row displayed at list area CSV Saves the specified data to a CSV file List display area Ref No Displays the refrigerant circuit address Unit No Displays the Unit No and master slave operation for outdoor unit Shifted to unit detail screen of the selected Unit No by click operation Device Displays the unit model Indoor Outdoor R C G Displays the R C Group No R B G No Displays the ...

Page 68: ...g screen refer to par 5 13 4 Troubleshooting is displayed by clicking Special Opera tion Displays special operation with icon Refer to List of icon for special operation below FAN Displays the fan status 2 Air Flow Direction V T Displays vertical louver position Air Flow Direction H Z Displays horizontal louver position R C Prohibition Displays the R C Prohibition setting Display whether the All p...

Page 69: ...ency stop Forced off operation Defrost operation Low noise mode operation Capacity save operation Indoor unit Icon Explanation Freeze prevention operation Anti freeze operation Anti freeze setting Maintenance mode Master indoor unit Operation mode controlled by external unit Operation mode controlled by master indoor unit Emergency stop Energy save operation Economy operation All operations invali...

Page 70: ...addition when Ref No is selected by clicking button only the selected refrigerant circuit is displayed in a list Display Option button Selects display hidden for the item column displayed at list area Checked display Unchecked hidden CSV button Saves the specified data to a CSV file Menu display by right click When the line of unit on System List screen is right clicked the following menu is dis p...

Page 71: ...At this screen normal operation checks and cause specification when an error occurs are performed Schematic or Graph screen of all units connected for refrigerant circuit can be checked by scrolling the screen Outdoor unit schematic area Control area Indoor unit schematic and graph area Outdoor unit graph area Name and function of each area 555555 Control area Sets display contents specification a...

Page 72: ... the Detail Status List screen Refer to par 5 5 Detail Status List Check List Switch to the Detail Check List screen Refer to par 5 6 Detail Check List Line Selects the sensor which displays the data in the graph screen The sensor type which can be displayed differs depending on the indoor unit area or the outdoor unit area for outdoor unit graph area for indoor unit schematic and graph area Order...

Page 73: ...oor unit Compressor Displays the compressor status On Green Off Gray 4 way valve solenoid valve Displays the 4 way valve solenoid valve status On Green Off Gray The outdoor unit of S series VRF1 1A does not change of status gray display Display items Type Displays the unit type Capacity Displays the capacity of outdoor unit 1 Units display is HP or t ton kW Displays capacity value when it is set a...

Page 74: ... of temperature displayed in each graph refer to Schematic Graph display item Temp 2 Temp 3 Temp 4 Pressure Displays a pressure graph at the graph area EEV Displays an electrical expansion valve opening pulse graph at the graph area CMP Displays the operating status of the compressor at the graph area For an in verter compressor the operation frequency is also displayed CMP V A Displays the invert...

Page 75: ...recovery Special operation icon Displays the special operation status using icon Refer to List of icon for spe cial operation of par 5 3 System List Display items Operation Displays the operating status ON OFF and unit status Normal Error Mode Displays the operating mode Type Displays the unit type Name Displays the unit name 1 Temp Displays the setting temperature Units display is C or F 2 Capaci...

Page 76: ...quisition application Refer to par 4 4 Environment Setting Note Graph Graph screen of all indoor units connected for the selected refrigerant circuit can be checked by scrolling the screen Schematic and graph are scrolled at the same time 2 types of graphs are displayed for one indoor unit Graph screen cannot be added or de leted For the operation method of Graph refer to Indoor unit graph area in...

Page 77: ...wer limit of Y axis arbitrarily within the limit range of each sensor value X button Closes the graph Outdoor unit graph only Probe The probe is moved to the left and right by dragging it with the mouse The unit status received at the past time at the probe position is reflected on the schematic When a past unit status is referenced the Auto refresh check mark is automatically removed After upper ...

Page 78: ... THD3 TH1 TH2 TH3 TH1 TH2 TH10 TH11 TH1 TH11 TH12 TH13 Temp 2 THS THO TH4 TH9 TH10 TH12 TH3 TH5 TH6 TH7 TH7 TH8 TH9 TH10 TH14 TH15 Temp 3 THHI1 THHI2 THHI3 THHO1 THHO2 THHO3 TH5 TH6 TH7 TH8 TH11 H13 TH4 TH8 TH9 TH2 TH3 TH4 TH5 TH6 Temp 4 HPTemp LPTemp Inverter Temp HPTemp HPLTemp LPTemp LPLTemp Pressure HPS LPS HPSW1 HPSW2 EEV EEV1 EEV2 EEV3 CMP CMP1 CMP2 CMP3 Freq CMP V A DC Voltage CT Current Co...

Page 79: ... Schematic screen When the background of Date setting field is pink the user is editing the time and the data displayed at each display is not confirmed When the time is confirmed the field background becomes white 1 OK button Confirms the date and time set at and and updates the screen button Displays the data that was acquired one before the currently displayed data 24 hour gauge Selects the dat...

Page 80: ...n automatically Diagram button Displays the Detail Diagram screen Status List button Displays the Detail Status List screen Check List button Displays the Detail Check List screen Optional setting button Displays the Optional setting screen Optional setting screen When the Optional setting button is clicked optional setting screen is displayed Line button for outdoor unit Selects the sensor to be ...

Page 81: ...itial status Setting status when the Service Tool is installed to the PC Display switching button Up Down for outdoor unit for indoor unit There are flag marks at top left of outdoor unit graph and at top left of indoor unit schematic When the flag mark is clicked it is highlighted se lecting status When this scroll button is clicked only highlighted graph screen and schematic screen are shifted i...

Page 82: ...using and button When the order is de cided click the OK button Default Returns the displayed item to the initial status Setting status when the Service Tool is installed to the PC If a time earlier than the time of the oldest data acquired by the Service Tool is specified the oldest one of the times of data already acquired by Service Tool is selected Similarly if a time later than the time of th...

Page 83: ...ist 5555 The Detail Status List screen can be displayed by clicking Status List button at the Control area In this screen detail data for all the units in the specified refrigerant circuit will be displayed at a certain point of time Outdoor unit status list area Control area Indoor unit status list area ...

Page 84: ...tus 24 hour gauge Selects the date and time of the data you want to display by moving the probe or gauge of 24 hour gauge Displays the data that was acquired one before or after the currently displayed data Blue Updates the screen to the latest data automatically Gray Does not update the screen automatically Diagram Switch to the Detail Diagram screen Refer to par 5 4 Detail Diagram Status List Sw...

Page 85: ...he meaning of the displayed icons refer to List of icon for special operation of par 5 3 System List Indoor unit status list area Displays the following operation status of each indoor unit according to the condition given in the Control area Unit No Displays the unit No R B G No Displays the RB unit group address Name Displays the unit name Type Displays the unit type Capacity Displays the capaci...

Page 86: ...the Detail Status List screen When the background of Time setting field is pink the user is editing the time and the data displayed at each display is not confirmed When the time is confirmed the field background becomes white 1 OK button Confirms the date and time set at and and updates the screen button Displays the data that was acquired one before the currently displayed data 24 hour gauge Sel...

Page 87: ...creen Display Option button Selects display hidden for the item row displayed at list area Checked display Unchecked hidden The Display Option button of the Indoor unit is also the same Display Option for outdoor unit Display Option for indoor unit If a time earlier than the time of the oldest data acquired by the Service Tool is specified the oldest one of the times of data already acquired by Se...

Page 88: ... The Detail Check List screen can be displayed by clicking Check List button at the Control area Each check item is calculated by the sensor value inside the outdoor unit or indoor unit and the results are judged whether they are normal or not Outdoor unit check list area Control area Indoor unit check list area ...

Page 89: ...r to par 5 5 Detail Status List Check List Switch to the Detail Check List screen Point Data Judges each check item by using the sensor instantaneous value acquired at the specified time Ave Data previous Calculates the average of sensor value acquired for a certain period of time be fore the specified time and judges each check item by using the average value Ave Data following Calculates the ave...

Page 90: ...at the Detail Check List screen When the background of Time setting field is pink the user is editing the time and the data displayed at each display is not confirmed When the time is confirmed the field background becomes white 1 OK button Confirms the date and time set at and and updates the screen button Displays the data that was acquired one before the currently displayed data 24 hour gauge S...

Page 91: ... each check item by using the aver age value When button is blue this button cannot be selected Ave Data following button Calculates the average of sensor value acquired between the specified time and the time after the period selected at and judges each check item by using the average value When button is blue this button cannot be selected Data collection period setting field Selects the period ...

Page 92: ...Report xls at C Program Files x86 AIRSTAGE Service Tool CommissioningReport open that file with Excel 1 Display the started Excel Form sheet A screen like that shown below is displayed Overview of each sheet Form Displays the form for creating Commissioning Report or changes this excel file back to the default Format Commissioning Report Format Cover Commissioning Report cover DataRefN N 1 2 Displ...

Page 93: ...tting button Changes this excel sheet back to the default This button is enabled after Commission ing Report was created at Project Name field Enter the Project Name of Commissioning Report Open button Select the CSV file to create Commissioning Report Multiple files can be selected Select the CSV file saved in the Detail Check List Create button Creates the Commissioning Report of CSV file select...

Page 94: ...sheet Close button Closes this screen This template is created by Excel spreadsheet program Excel must be purchased separately When opening the file you may be asked if you want to enable macro depending on the security level set within Excel In such cases select Enable Macros SystemListTemplate xls is created in the folder specified when installing the Service Tool When an address other than the ...

Page 95: ...ches outdoor unit indoor unit and selects the Unit No Start date and time Displays the start date and time of the history data to be displayed End date and time Displays the end date and time of the history data to be displayed Display Displays the data of the unit of the specified conditions Number of lines Displays the displayed number of lines of the history data in a screen Page No Prev Next S...

Page 96: ...isplayed Operation Displays the operating status unit status Special operation Displays special operation in icon Refer to List of icon for special operation of par 5 3 System List Mode Displays the operating mode For each sensor information refer to the par 5 13 3 VRF Sensor Mark List Time is displayed according to the time format at the regional setting in the Control panel of Windows Note ...

Page 97: ...it status Special operation Displays special operation Mode Displays the operating mode Set Temp Displays the setting temperature For each sensor information refer to the par 5 13 3 VRF Sensor Mark List Time is displayed according to the time format at the regional setting in the Control panel of Windows Note List of icon for special operation For each icon information refer to the List of icon fo...

Page 98: ...e start date and time of the history data to be displayed To select the date select the appropriate date from the calendar which appears by clicking button End date and time selection field Specifies the end date and time of the history data to be displayed To select the date select the appropriate date from the calendar which appears by clicking button Display button Displays the history data by ...

Page 99: ...display hidden for the item row displayed at list area Checked display Unchecked hidden CSV button Saves the displayed operation history to a CSV file Setting screen is displayed by clicking the CSV button Select the units to be saved and then click the OK but ton Multiple units can be selected at the same time Max 500 items of displayed the history data can be saved for one unit ...

Page 100: ...efrigerant circuit address narrow down display Period Specifies the date range to be displayed State Specifies the conditions for error display Display Refreshes the display screen according to the specified conditions Request Displays the setting area for selecting the unit from which you want to acquire the error information Optional menu The following 3 menus can be used Unit Memory Clear Error...

Page 101: ...Sets the date period to display the error history When date period is not set Click the Not Specify button When date period is set Click the Specify button and set the display start date and time and end date and time Select the appropriate date from the calendar which appears by clicking button Status selection field Selects All or Error Only All Currently occurring error information and past err...

Page 102: ...Displays the setting area for selecting the unit from which you want to acquire the error information Unit selection field Selects the unit from which you want to acquire the error information The selectable items at differs depending on the selected items at Selected items at Selectable items at Indoor unit Outdoor unit Central remote controller Network con verter All In Out door unit Peripheral ...

Page 103: ...tdoor unit in the refrigerant circuit address selected at can be selected Central remote controller 1 to 100 2 Network converter Request button Acquires the current error state of an arbitrarily specified indoor unit or outdoor unit However when an error is not occurred nothing is displayed after execution Displays only the units with an error history list Troubleshooting screen can be displayed b...

Page 104: ...L VR II V III Outdoor unit se ries Error information for the refrigerant circuit address specified in are dis played below Close this screen Display error information as described below Unit Displays unit address Time Displays the date time when the error information was acquired from the unit Error n n 20 for V series n 10 for V II J II J IIS J III J IIIL VR II V III series Error n displays error...

Page 105: ...tion cannot be displayed Therefore by using Unit Memory function you can check the error informa tion occurred before the Service Tool is connected which cannot be checked by Error History There are cases where the information in Unit Memory screen and that of Error History screen do not match This is because of the differences in the displayed information between the 2 screens Errors in Unit Memo...

Page 106: ...sors which user wants to check can be selected freely and their graphs combined as you like can be displayed In this screen more detailed and easy to see graph can be dis played Max 6 screen can be displayed at a graph at the same time Control area Graph area 2 screen display 4 screen display 6 screen display ...

Page 107: ... at a graph Blue Updates the screen to the latest data automatically Gray Does not update the screen automatically Information Selects display hidden for the sensor list at the side of graph Decreases the time range displayed at a graph 24hour 12hour 6hour 3hour 1hour 30min Increases the time range displayed at a graph 30min 1hour 3hour 6hour 12hour 24hour Displays the 2 screen graphs at the same ...

Page 108: ... be displayed at one graph Probe YAxis Sensor list Sensor list Displays the sensor list and the values displayed at a graph by selecting it When the checkbox of Information is checked Sensor list is displayed If un checked Sensor list is not displayed YAxis Sets the upper limit and lower limit of Y axis arbitrarily within the limit range of each sensor value Probe The probe is moved to the left an...

Page 109: ...he Sensor and Device Device Section and Address to be displayed at a graph For each sensor information refer to the par 5 13 3 VRF Sensor Mark List Graph selection tab Selects the graph No in which you want to display the sensor Sensor selection field Checks the checkbox of the sensors you want to display at a graph OU dis play in the Device field indicates the outdoor unit sensor information IU d...

Page 110: ...ton Updates the screen to the latest data Blue Updates the screen to the latest data automatically Gray Does not update the screen automatically Information check box Displays the Sensor list by checking the checkbox of information When the checkbox is unchecked the Sensor list is not displayed button Decreases the time range to be displayed at X axis of graph each time this button is clicked 24ho...

Page 111: ...iagram screen Detail Status List screen and Operation History screen Example System List screen If an error occurs error link is displayed at System List screen Detail Diagram screen Detail Status List screen and Operation History screen When the error link is clicked the Error List screen is displayed When the error name displayed at Error Contents is clicked the Troubleshoot ing screen is displa...

Page 112: ...ights reserved Data Backup 55555 Any unit data currently displayed can be saved The saved data may be displayed as offline data for Service Tool Ver 2 0 When the button is clicked from Monitor screen the following Data Backup screen is displayed Control area List display area ...

Page 113: ...itches and displays the files displayed at the list display area for each of the following types All Data Manual Data Auto Data List display area Display the list of created the backup files Also any backup files may be specified for down load and or deletion FileName Display the file names created in the Control area Also any backup file may be downloaded MakeDate Display date of creation of the ...

Page 114: ...ultiple units can be selected at the same time When the selection of refrigerant circuit address is complete click OK button Period selection field Specify the period date and time of the backup file to be cre ated Select the appropriate date from the calendar which appears by clicking button Create Backup File button Sub screen is displayed and then click the OK button Start creating the backup f...

Page 115: ...ll Refrigerant Sel Ref multi Make Date display Display date of creation of the backup file Size KB display Displays the size Unit KB of the created backup file Progress bar is displayed during creating If the backup file is not created after creation is complete the field is blank Detail button Displays the detail screen of the created backup file Backup file detail screen When Delete button is cl...

Page 116: ...5 Monitor Application 114 Copyright 2009 2017 Fujitsu General Limited All rights reserved Delete button Deletes the created backup file Download button Saves the created backup file to the local folder ...

Page 117: ...on the System List screen and Operation Setting Detail in the displayed screen is left clicked Operation Setting screen is displayed in the same way The selected R C Gr indoor unit can be operated Ref No selection field Selects the refrigerant circuit address The refrigerant circuit address to be registered can be selected R C Gr selection field Selects the unit you want to operate in each R C Gr ...

Page 118: ... selection field Adjusts the horizontal airflow direction When Swing button is clicked automatic left right swing mode is set R C Prohibition selection field 2 Prohibits the operations of wireless remote controller and wired remote controller When All button On Off button On button Mode button Temp button Timer button or Filter button is clicked icon is displayed in the frame at the left When the ...

Page 119: ...lect the unit in which the individual information is required Room Temperature Display Selection Sets the display method of the room temperature to be displayed by the Monitor application VRF Sensor Mark List Displays the list of abbreviations Troubleshooting Displays the error contents and corrective action Display is performed from also Error History screen Data Recording Setting 5555555 Select ...

Page 120: ...n the display state All Units in all refrigerant circuits con nected to the adaptor selecting on this setting screen when all check boxes of Ref No and Unit No are checked by this setting Selected Some refrigerant circuits and units connected to the adaptor selecting on this setting screen Auto IDA mode Not displayed Not displayed All units System List screen All Units in all refrigerant circuits ...

Page 121: ...tion field Selects or cancels the Unit Type in which the individual information is required for each unit OK button Saves the set contents and closes the screen Cancel button Deletes the set contents and closes the screen Apply button Saves the set contents The screen is not closed Room Temperature Display Selection 5555555 Sets the display method of the room temperature to be displayed by the Mon...

Page 122: ...jitsu General Limited All rights reserved VRF Sensor Mark List 5555555 Displays the list of abbreviations Troubleshooting 5555555 Displays the error contents and corrective action Display is performed from the Monitor screen and Error History screen ...

Page 123: ... II J IIS J III J IIIL VR II V III series this area will be displayed full screen Contents area for each error contents When contents are clicked those contents are displayed This area will not be displayed for V II J II J IIS J III J IIIL VR II V III series When V II J II J IIS J III J IIIL VR II V III series is selected Troubleshooting section from service manual will be displayed This will give...

Page 124: ...during operation Insert a WIBU KEY that is within the expiry date When authentication process is com plete the error screen disappears and the normal monitor screen is displayed When the system is started by the expired WIBU KEY Insert a WIBU KEY that is within the expiry date When authentication process is com plete the error screen disappears and the normal monitor screen is displayed When an er...

Page 125: ...bus priority processing was generated at another unit Touch Panel Controller other System Controller In this case all operations which perform communication become impossible When scanning ends the display automatically returns to the processing screen and operation becomes possible Message The unit name being scanned is displayed ...

Page 126: ...on when using for the first time account registration is also necessary in advance This operation is possible only when Remote Operation usage is enabled by Ser vice Tool user When this operation is performed check the PC can be connected to internet in advance Note Enabling the Remote Operation Service Tool operation 6666 When Remote Operation is performed it is necessary to enable the Remote Ope...

Page 127: ...ral Limited All rights reserved 125 Wait until the message screen appears When message screen is displayed click the OK button Wait until the message screen appears When message screen is displayed click the OK button The icon in the task tray is displayed ...

Page 128: ... Account registration first time only 6666 Account is used to provide the authorization of Remote Operation Connection Key issuance Service Tool operation 666666 When Environment Setting is clicked from right click menu Environment Setting screen is displayed Click the Remote Operation tab ...

Page 129: ...is necessary to inform the operator about the information of these two URL and Connection Key When Start of user registration button is clicked effective date of account registration is set Countdown for effective date of account registration starts Register the new account within 15 minutes Account registration PC operation at remote side 666666 Start the Web browser and enter the specified URL p...

Page 130: ... 2017 Fujitsu General Limited All rights reserved Enter the connection key par 6 2 1 Click the Proceed to the Account Register Screen button Enter the Account ID Enter the Password Enter the same Password as Click the Register account button ...

Page 131: ...l rights reserved 129 When the registration is complete the SUCCESS SAVE is displayed Once the account is registered it cannot be deleted or changed Due to the authorization of Remote Operation pay careful attention to the prevention of account information leakage Note ...

Page 132: ... Limited All rights reserved Login and Remote Operation start PC operation at remote side 6666 Display the URL specified by Remote side PC par 6 2 1 and log in Enter the Account ID Enter the Password Click the Login button Click the Remote operation start button ...

Page 133: ...ation of Service Tool is enabled par 6 1 the con nection key is changed Therefore it is necessary to acquire the key in advance Acquire the key from Service Tool user The key acquired previously cannot be used In addition this key affects the security of Remote Operation pay careful attention to the prevention of information leakage Note Click the Connect button Click the Remote Operation button ...

Page 134: ...onnect again CONNECTION LIMITED OVER Remote Operation is performed by other person and operation limit is ex ceeded After the operating work is complete connect again When the following message is displayed on the Web browser For IE11 Internet Explorer blocked a pop up from xxxxxxxxxxxxxxx com For Edge Microsoft Edge blocked a pop up from xxxxxxxxxxxxxxx com Popup block is effective Select the but...

Page 135: ...button is clicked Remote Operating screen is closed When Logout button is clicked it switches to the Login screen After login or Remote Operation start if the operation is not performed for the following period you will be logged out or the Remote Operation will end automatically Logout time No operation for 24 hours Remote Operation end time No operation for 1 hour Note ...

Page 136: ...d All rights reserved Disabling the Remote Operation Service Tool operation 6666 The Remote Operation function at the Service Tool cannot be used by disabling the Remote Operation Click Remote Operation Mode Stop from right click menu The icon at task tray is displayed ...

Page 137: ...w Size Displayed screen size is set Windows Multiple displayed functions screens can be arbitrarily switched to the display at the forefront When Menu is selected When Window Size is selected When Windows is selected Chat Character input and talking in real time between Service Tool side and Remote side op erators can be performed The chat contents can be transmitted only if chat screen is opened ...

Page 138: ...5 Monitor Application 136 Copyright 2009 2017 Fujitsu General Limited All rights reserved File Download Various files output from Service Tool during Remote Operation can be downloaded ...

Page 139: ...ot overloaded power supplied thru the interface does not exceeds the maximum limit T 2 Data is not displayed on the monitor screen System List screen or Detail Diagram screen etc Cause Data cannot be displayed because the unit data which is the display objective was not received Countermeasure Change the setting by Data Recording Setting For details refer to par 5 13 1 Data Recording Setting T 3 D...

Page 140: ...yed in the System List screen enter the correct model name for the unit in the Name master database file Refer to par 3 2 4 Name Master Database file selection screen and select re scanning from the right circle menu in the task tray When requested for the Name master database file specify the file but the fol lowing scan may be cancelled T 6 Troubleshooting for VRF is not displayed on Adobe Acrob...

Page 141: ...jitsu General Limited All rights reserved 139 Q 2 Can the browsers other than IE11 and Microsoft Edge be used at remote operation side when remote operation function is used Answer Other browsers cannot be used because they are not supported ...

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Fujitsu AIRSTAGE UTY-ASGXZ1, Operating Manual

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