Troubleshooting (Macintosh)
13
93
Macintosh
92
Uninstalling the software
12
TROUBLESHOOTING TABLE
If the software does not operate correctly, check that you are using the correct hardware and
software (
→
P. 80).
If the problem persists even though you are using the correct hardware and software, refer to the
table below and then see the reference page listed for your problem.
Type
Problem
Installation problems
94
95
95
96
95
94
94
Printer problems
Pictures cannot be printed from FinePixViewer.
Application problems
I want to stop FinePixViewer from launching
automatically.
Internet problems
I cannot log in to “FinePix Internet Service”.
I cannot sign on as a “FinePix Internet Service” user.
I cannot update the Internet menu properly (The
buttons do not line up correctly).
Memory card
problems
The printer is connected to the Macintosh, but the
“Removable disk” icon is not displayed.
FinePixViewer does not recognize the memory card.
Mac OS “Initialize disk” message was displayed.
A warning message appears when the memory card
was removed or the USB cable was disconnected
from the printer.
96
96
96
97
97
97
The Macintosh hangs when the memory card is
accessed.
When the printer was connected to the Macintosh,
the “Required software was not found” message or
“Required driver cannot be used” message appears.
Uninstalling printer driver
This operation uninstall CX-400 printer driver which was installed through “FROM PRINTER DRIVER
INSTALLATION TO RESTART” procedure (P. 83).
Load the Printpix CD-ROM into the CD-ROM
drive.
1
Double-click “CX-400 Uninstaller” in the CD-
ROM “CX-400” folder. The message shown at
the right appears. When the [OK] button is
clicked, uninstallation is started.
2
At the end of uninstallation, the message shown
at the right appears.
Click the [Restart] button.
The Macintosh restarts.
3
Click
Click
I want to print pictures from an application other than
FinePixViewer.
I want to quit Exif Launcher.
