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2.7 Troubleshooting
Tray and Paper Feed Problems
There is vertical uneven
density against paper feed
direction.
Log in to Administrator Mode and adjust the uneven density in
>
[Device] > [Maintenance] > [Image Quality] > [Density Uniformity
Adjustment]. For logging in to Administrator Mode, refer to “Logging
in to Authentication Mode” in
Reference Guide - Operations
.
There is vertical uneven
density in cycles.
Log in to Administrator Mode and adjust the uneven density in
>
[Device] > [Maintenance] > [Image Quality] > [Print Head Alignment].
For logging in to Administrator Mode, refer to “Logging in to
Authentication Mode” in
Reference Guide - Operations
.
The color tone is strange.
Execute [Calibration] when printing or copying from the printer driver.
For details, refer to "[Image Quality]” of
Reference Guide - Operations
.
Print quality on postcards
or envelopes is poor.
Unsupported postcards or envelopes are loaded in the machine. Load
appropriate paper.
Check whether the paper type setting on the printer driver properties
screen or Control Panel is configured correctly.
Symptom
Cause/Remedy
Paper does not feed
properly.
Paper jams occur.
Multiple sheets feed at
once.
Paper feeds skewed.
Output is wrinkled.
Load the paper correctly. Before loading heavy media, such as labels or
postcards, or envelopes, fan them well to allow air to enter between
each sheet.
The paper is damp. Replace the paper.
Load appropriate paper.
Paper may still wrinkle depending on its type and condition.
Push the trays firmly into the machine.
Install the printer on a level, sturdy surface.
Adjust the paper guides to the correct positions.
Do not add paper to a paper tray that still contains paper. Fan the
paper loaded in the tray well and reload it into the tray. Add paper to
the tray only when the tray is out of paper.
Symptom
Cause/Remedy
Summary of Contents for Apeos C3070
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