Troubleshooting and other information
61
A
4 Change the compatibility setting to
Basic(for VoIP)
.
You may be able to send and receive faxes by lowering the connection speed.
a
Press
Menu
,
2
,
0
,
1
.
b
Press
a
or
b
to choose
Basic(for VoIP)
.
c
Press
OK
.
d
Press
Stop/Exit
.
If the problem is still not resolved after trying all of the above, turn the machine off, and then turn
it on.
If you still cannot send or receive faxes after trying all of the above, check the FAQ on the Fuji
Xerox website (http://www.fujixeroxprinters.com/).
Troubleshooting for other problems
Question
Answer
Cannot receive a fax.
If you have a dedicated fax line and want your Fuji Xerox machine to automatically
answer all incoming faxes, you should choose
Fax Auto.
Can I set the machine not to print
the Transmission Verification
report?
This product will print a Transmission Verification report. Even if the Transmission
Verification report is set to
Off
, a report is printed when there is a communication
error.
If the
Journal Period
is set to
Off
,
Fax Journal
are not printed.
Can I cancel the fax job?
Press
Stop/Exit
to cancel the fax, or press
Menu
2
,
7
to cancel the remaining
jobs.
Poor sending quality.
Try changing your resolution to
Fine
or
S.Fine
, or clean the scanner.
Sent faxes are blank.
Make sure you are loading the document correctly. The document should be face
down when using the ADF or the scanner glass. See
Vertical black lines when sending.
Black vertical lines on faxes you send are typically caused by dirt or correction
fluid on the glass strip. See
