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Error and maintenance messages
A
The most common error and maintenance messages are shown below.
If you need more help, the Fuji Xerox offers the latest FAQs and troubleshooting tips:
Visit us at http://www.fujixeroxprinters.com/.
Error Message
Cause
Action
Cartridge Error
Put the Toner
Cartridge back
in.
The toner cartridge is not
installed correctly.
Put the toner cartridge firmly into the drum unit,
and then put is back in the machine.
Verify you are using a genuine
Fuji Xerox toner cartridge.
Use only a genuine Fuji Xerox Original drum
unit and genuine Fuji Xerox Original toner
cartridge.
Comm.Error
Poor telephone line quality
caused a communication error.
Try sending the fax again.
Disconnected
The other person or other
person’s fax machine stopped
the call.
Try to send or receive again.
Document Jam
The document was not
inserted or fed correctly, or the
document scanned from the
ADF was too long.
Pull the jammed paper out of the ADF unit.
(DocuPrint M115 f/M115 fs)
Drum End Soon
Replace Drum
It is time to replace the drum
unit.
The drum unit counter was not
reset when a new drum was
installed.
Replace the drum unit or reset the drum unit
counter when a new drum is installed. (See the
instructions that are supplied with the new
drum unit.)
Out of Memory
The machine’s memory is full.
Fax sending or copy operation in process
Do one of the following:
Press
Start
to send or copy the scanned
pages.
Press
Stop/Exit
and wait until the other
operations in progress finish, and then try
again.
Print operation in process
Press
Stop/Exit
. The machine will cancel
the print job and clear it from the memory.
Lower the print quality.
(See Software User’s Guide:
Printing
(for
Windows
®
) or
Printing and Faxing
(for
Macintosh))
