12 Troubleshooting
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When the [SMB (Spool)] is set to [Hard Disk].
All print data spooled in the machine hard disk, including the data which is being
printed is preserved. In this case, the stored data on the machine hard disk will be
printed out in order before any later instructions when the machine is powered back
on.
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When the [SMB (Spool)] is set to [Off].
All print data spooled in the machine receiving buffer, including the data which is
being printed is erased. The print data will not be found when the machine is powered
on again.
However, if the power was switched off immediately after a computer instructed a
print job, the job may remain on the computer. In this case, the stored data on the
computer will be printed out in order before any later instructions when the machine
is powered back on.
While Printing
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When the [SMB (Spool)] is set to either [Hard Disk] or [Memory].
If the transmitted print data size exceeded the available amount of either hard disk
or memory, the print data will not be received.
Note
•
When the print data has exceeded the receivable size, some computers may immediately
re-transmit the print data. When this occurs, the computer appears to be halted. Deal with
this problem by canceling the print data transmission from the computer.
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When the [SMB (Spool)] is set to [Off].
While the machine is receiving a print request from a computer, the machine cannot
accept any print requests from other computers.
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When a computer’s IP address or a computer name is changed.
When a computerís IP address or a computer name is changed, queries and chancel
processes from the machine will not be performed correctly. Switch the machine off
and on when there is no print data in the receiving buffer.
Note
•
Canceling print jobs or forcing the machine to print the remaining jobs in the receiving buffer
can be operated from the control panel on the machine. For information about the operation,
refer to "Chapter 1 Job Status" in the User Guide.
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When the machine is off-line.
If a computer instructs a print job while the machine is off-line, the machine will not
receive the data and a write error dialog will be displayed on the computer.
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Deleting jobs.
For Windows NT 4.0, jobs can be deleted if Service Pack 4 or later is installed. A
write error will be displayed if the job is deleted while it is being received. In this case,
[Retry] displayed on the error dialog is of no use.
