5-4
PROBLEM
PROBABLE CAUSES
CORRECTIVE ACTION
FQ4000 displays
NO MENU GROUP
AVAILABLE FOR
SELECTION
All menu groups have been deleted.
NOTE: ALL RECIPES is not a group that
can be used to cook recipes.
Create a new MENU group. Once a
new menu is created, add recipes
to the group (see section 1.10 in
the FQ4000 controller manual).
5.3 Troubleshooting the Auto Filtration
PROBLEM
PROBABLE CAUSES
CORRECTIVE ACTION
Fryer filters after
each cook cycle.
Filter after setting incorrect.
Change or overwrite the filter after
setting by re-entering the filter after
value in Manager Settings, Filter
Attributes in section 1.8 in the
FQ4000 controller manual.
CLEAN AND FILTER
won’t start.
Temperature too low.
Ensure fryer is at setpoint before
starting Clean and Filter.
FQ4000 display
shows FILTER BUSY.
A.
Another filtration cycle or filter
pad change is still in process.
B.
Filter interface board has not
cleared checking system.
A.
Wait until the previous filtration
cycle ends to start another
filtration cycle. Change filter pad
if prompted.
B.
Wait 15 minutes and try again.
Drain valve or
return valve stays
open.
A.
Valve Interface Board has failed.
B. Actuator has failed.
Call your FAS for assistance.
Filter pump won’t
start or pump stops
during filtering.
A.
Power cord is not plugged in or
circuit breaker is tripped.
B.
Pump motor has overheated
causing the thermal overload
switch to trip.
C.
Blockage in filter pump.
A.
Verify that the power cord is fully
plugged in and the circuit
breaker is not tripped.
B.
If the motor is too hot to touch
for more than a few seconds, the
thermal overload switch has
probably tripped. Allow the
motor to cool at least 45 minutes
then press the Pump Reset
Switch (see page 5-5).
C.
Call your FAS for assistance.
FQ4000 displays
INSERT PAN.
A.
Filter pan is not fully set into
fryer.
B.
Missing filter pan magnet.
C.
Defective filter pan switch.
A.
Pull filter pan out and fully
reinsert into fryer. Ensure
controller does not display P.
B.
Ensure the filter pan magnet is
in place and replace if missing.
C.
If the filter pan magnet is fully
against the switch and controller
continues to display INSERT
PAN, switch is possibly defective.
