
verter via a secure connection. The button "End support user access" deactivates the ac-
cess.
Create support info
(for Fronius Support team)
1
Click on the "Create support info" button.
2
The sdp.cry file is downloaded automatically. To download manually, click on the
"Download Support-Info" button.
The sdp.cry file is saved in the downloads.
Enable remote maintenance
1
Click on the "Enable remote maintenance" button.
Remote maintenance access for the Fronius Support team is enabled.
IMPORTANT!
Remote maintenance access gives Fronius Technical Support exclusive access to the in-
verter via a secure connection. Diagnostic data is transmitted here that can be used for
troubleshooting purposes. Only enable remote maintenance access following a request
from the Fronius Support team.
86
Summary of Contents for Symo GEN24 3.0
Page 2: ......
Page 11: ...General information 11...
Page 12: ...12...
Page 31: ...Backup power variant PV Point OP 31...
Page 32: ...32...
Page 34: ...34...
Page 35: ...Installation 35...
Page 36: ...36...
Page 77: ...Settings website of the inverter 77...
Page 78: ...78...
Page 104: ...104...
Page 105: ...Options 105...
Page 106: ...106...
Page 116: ...116...
Page 117: ...Appendix 117...
Page 118: ...118...
Page 132: ...132...
Page 133: ...Circuit diagrams 133...
Page 134: ...134...
Page 135: ...Circuit Diagram PV Point OP Circuit Diagram 135 EN...
Page 136: ...Fronius Symo GEN24 and BYD Battery Box Premi um HV Circuit Diagram 136...
Page 137: ...Wiring diagram surge protective device SPD Circuit Diagram 137 EN...
Page 138: ...138...
Page 139: ...Dimensions of the inverter 139...
Page 140: ...140...
Page 141: ...Fronius Symo GEN24 3 5 kW Fronius Symo GEN24 3 5 kW 141 EN...
Page 142: ...142...
Page 143: ...143 EN...
Page 144: ......