Fronius IG-TL 3.0, Operating Instructions Manual

Page: 135 / 140

133
Fronius subsid-
iaries As of October 2010, there are national Fronius subsidiaries in the following countries out-
side of the EU, Switzerland and the USA:
-
Australia
- Brazil
- Canada
- Mexico
- Norway
- Turkey
- Ukraine
Current information about this can be found on our website at www.fronius.com.
Rules to be ob-
served in connec-
tion with warranty
claims For purposes of demonstrating the existence of a warranty claim, ordering parties need the
invoice, the serial number of the device as well as the start-up protocol (acceptance date,
commissioning date, report prepared by the utility company).
End customers are kindly requested to contact their installer who will, if necessary, contact
Fronius in turn.
Any action taken in connection with warranty claims must be coordinated with Fronius. This
is the only way to ensure that the warrantee does not have to pay for the aforementioned
warranty performance.
In the event of a replacement of the device or component, the remaining warranty period
shall be transferred to the replacement device or component. Fronius will register such re-
placement automatically. You will not be provided with a new certificate.
In case the remaining warranty period is less than one year, a remaining warranty period
of one year in total is granted for the replacement device or component.
Scope and Validi-
ty of Manufactur-
er's Warranty The manufacturer’s warranty shall only be applicable to the inverter unequivocally identi-
fied by the serial number. The remaining components of the photovoltaic installation and
the Fronius system add-ons (e.g. plug-in cards) shall not be covered by the manufacturer’s
warranty.
By default, Fronius DATCOM components (for system monitoring) are sold with a warranty
covering a period of 24 months as of the installation date.
Exceptions to the
Fronius manufac-
turer's warranty Any defect caused by the following circumstances shall not be covered by the manufactur-
er's warranty:
-
failure to comply with the operating instructions, the installation instructions or the
maintenance instructions
- faulty installation of the device
- faulty start-up of the device
- damage during the transportation of the device
- improper use or misuse of the device
- insufficient ventilation of the device
- interference with the device by companies or staff not having been authorized by Fro-
nius
- failure to comply with safety regulations and installation guides
- force majeure (violent or stormy weather, lightning, overvoltage, fire etc.).
Any damage to the inverter that originates from the remaining components of the photo-
voltaic installation or damage that does not adversely affect the proper functioning of the
inverter, i.e., for instance, "flaws", shall be likewise excluded from the manufacturer's war-
ranty.