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7.2 Other Operational or Fault Problems
Problem Encountered
Probable Cause/Event
Corrective/User Action
-
In general, every time the mower does not depart at the scheduled time it is recorded
under the ‘
Weekly Program Display’
(refer to section 4.4 for more details).
-
Confirm the time in the mower is set
correctly (day and hour)
-
Set the time (See paragraph 4.1)
-
Low battery voltage
-
Confirm there are minimum 16 hours of
charging in the Docking Station before the next
scheduled depart
Robomow does not leave the
Docking Station for operation
at the time set in the Weekly
Program
-
‘Auto depart’ is set to ‘off’ (‘Manual
depart’ is displayed when the mower
is in the Docking Station)
-
Change the setting of the ‘Auto depart’ to ‘on’
(See paragraph 6.3)
Robomow reached the
Docking Station when its
contacts are above the
Docking Station contacts
-
Height difference between the
Docking Station base and the lawn
surface at the entrance to the
Docking Station
-
Confirm the ground before the Docking Station
is leveled with the Docking Station base – if
necessary fill the area with dirt and level off
-
Power supply/charger is not
plugged into the main power supply
-
Confirm power supply is plugged into the main
power receptacle.
-
No power to receptacle or main
power is shut off
-
Check for power to this main receptacle by
plugging in another appliance.
-
Turn power on to the main receptacle.
-
Disassemble the Docking Station Cover by
unscrewing the screws and check the
connection of the power cable (black) and the
wire connector (green).
-
Confirm the ‘ON’ light is blinking in the Docking
Station when switching on the green (ON)
button.
-
Docking Station and/or Robomow
have burnt signs and/or corrosion
-
Periodically clean the Docking Station and the
Robomow contacts using only a damp cloth.
-
Contact your service provider if the contacts
should be replaced
Robomow does not detect the
Docking Station contacts
and/or ‘Front wheel problem’
is displayed when the mower
is in the Docking Station
-
Poor or disconnection of the
Docking Station wires (red and
green) to the contacts
-
Confirm good contacts in the tabs (end of the
red and green wires) to the Docking Station
contacts.
Robomow is operated in the
zone with the Docking Station
but stopped with ‘Recharge
battery’ or ‘time completed’
message
-
The Robomow was operated from
the lawn (not from the Docking
Station) when the main display
showed ‘Zone B’
-
When operating the Robomow from inside the
lawn, confirm the main display on ‘Dock zone’
Robomow is searching for the
Docking Station in zone
without Docking Station
-
The Robomow was operated from
the lawn in ‘Mowing’ (without ‘Edge’)
when the main display showed
‘Dock zone’
-
When operating the Robomow from in non-
docking zone, confirm the main display on
‘Zone B’ or start the operation in ‘Edge’ mode.
Robomow does not complete
the edge in plot with Docking
Station
-
Robomow has performed short
distance edge and keep it in
memory
-
Choose ‘Back to default’ option under the
‘Entry points’ menu (it will delete the edge
distance from the memory)