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The application does not recognize the tape drive
The drive does not work
Possible reason
Recommended action
The application does not support the tape
drive.
Check that the drive is installed properly. Refer to
the software vendor’s World Wide Web site and
load any service packs as necessary.
Some applications require drivers to be
loaded.
Check that the correct SCSI and tape drive drivers
are installed. Consult the backup application’s
installation notes for details.
Possible reason
Recommended action
If the drive does not power up (all LEDs
are off), the power cable may not be
connected to the drive properly.
The power on/off switch incorporates a green
LED. If this is not on, check the power cable
connection and replace the cable if necessary.
You can use the power cable from your monitor
or another device to check that the connection is
working. If the power supply is present and all
LEDs remain off, call for assistance.
If the self-test fails (see “LEDs during self-
test” on page 29), there may be a
hardware or firmware failure.
If there is a cartridge in the drive, remove it. Reset
or power down the drive and power it up again.
If the self-test still fails, call for assistance.
gen2 external oem.fm Page 28 Thursday, February 13, 2003 3:02 PM
Summary of Contents for Ultrium Generation 2
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Page 2: ......
Page 12: ...10 3 Figure 3 checking the SCSI ID...
Page 14: ...12 Figure 4 connecting the SCSI cable SCSI IN Connector SCSI OUT Connector...
Page 16: ...14 Figure 5 connecting the power cable...
Page 22: ...20 Figure 8 write protecting cartridges padlock indicates cartridge is protected...
Page 36: ...34...