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7

 

5.

 

Check the Position Motor Encoder.

 

 

 

A.

 

Verify that the connector to the encoder is oriented properly.  The black wire in the connector should face toward the 
front of the blender. Verify that the wires are secure.

 

6.

 

If the encoder connections are secure, replace 

Position Motor 

(Parts Manual: Heaters & Position Motor).

 

 

Error 69: 

Flip

-

Up Door Misalignment During Blend

 

TRIGGER

: Flip

-

Up Door closed during blending while carriage position is sensed as holding it open

 

1.

 

Reset the blender by pressing “Regular” & “More Thick” buttons together for 7 seconds to soft

-

reset the blender.

 

2.

 

Ensure the consumer removed the foil lid from the frozen product.

 

 Open the door and check the chamber for signs of debris.

 

3.

 

Ensure blender has latest 

Cup Lid Weight 

(Parts Manual: Mixing System) and replace as needed.

 

4.

 

If the error occurred as the cup is traveling into the blending chamber, replace 

Flip

-

Up Door Switch

 (Parts Manual: Switches, 

Sensor & Solenoid Lock).

 

 

Error 6A: 

Carriage Switch Activated or Deactivated at Wrong Carriage Location

 

TRIGGER

: Carriage Switch was activated/deactivated during blending contrary to where the carriage location is sensed

 

1.

 

Reset the blender by pressing “Regular” & “More Thick” buttons together for 7 seconds to soft

-

reset the blender.

 

2.

 

Ensure blender

 

has the latest Firmware Version.

 

A.

 

Press the “Left Arrow” & “OK” buttons for 7 seconds until the Status Screen appears on the screen.  Locate “FWXXXX” in 
the top right corner.  FW Version should be FW0334. 

 

3.

 

Check the wiring connection to the Cup Carriage Switch.  Ensure the Switch is wired in the normally open configuration. 

 

A.

 

To locate the Cup Carriage Switch, remove the left side panel of the blender.  The carriage switch has two brown wires 
connected to it.  It is in front of the water manifold.

 

4.

 

After removing the left side panel, start a blend cycle and watch the carriage switch to ensure the switch is engaged all the way 
through the blending cycle. If the switch is not staying engaged by the Flip

-

Up Door Shoe, ensure the FUD Shoe is secure and/or 

replace 

Cup Carriage Switch

 (Parts Manual: Switches, Sensor & Solenoid Lock). 

 

A.

 

If the Flip

-

Up Door Shoe is black plastic, replace 

Flip

-

Up Door Shoe

 (Parts Manual: Switches, Sensor & Solenoid Lock).

 

 

Error 6B: 

Home Sensor Malfunction During Blend

 

TRIGGER

: Home sensor blocked or unblocked at the wrong carriage location

 

1.

 

Reset the blender by pressing “Regular” & “More Thick” buttons together for 7 seconds to soft

-

reset the blender.

 

2.

 

Check the Through

-

Beam Sensor to ensure there are no foreign substances on the sensing posts.  Clean if needed. 

 

3.

 

Check for signs of water damage.  Replace 

Through

-

Beam Sensor

 (Parts Manual: Switches, Sensor & Solenoid Lock) as needed.  

 

4.

 

Remove and re

-

seat the wire connections on the sensor and LVCB.  The connection on the LVCB is located at TB9 on the lower 

right hand side of the board.

 

5.

 

Bring up the LVCBS Status Screen (Press the “Left Arrow” & “OK” buttons for 7 seconds until the Status Screen appears on the 
screen) and locate Line Q: “HomeSn: 1/0” 

 

A.

 

If this value is 0 and the Cup Holder is in the starting (home) position, replace 

Through

-

Beam Sensor 

(Parts Manual: 

Switches, Sensor & Solenoid Lock).

 

 

Error 6D: 

Flip

-

Up Door Opened During Sanitize

 

TRIGGER

: Flip

-

Up Door opened at any time during the sanitize cycle

 

1.

 

Reset the blender by pressing “Regular” & “More Thick” buttons together for 7 seconds to soft

-

reset the blender.

 

2.

 

Open the front door and verify that the Flip

-

Up Door is seated properly over the opening of the bottom of the chamber.  Ensure 

that the silicone gasket is securely attached to the Flip

-

Up Door.  If the gasket is coming off, replace 

Flip

-

Up Door

 (Parts Manual: 

Inside the Chamber).

  

3.

 

Remove the left side panel and ensure the Flip

-

Up Door Switch is securely mounted to the Flip

-

Up Door channel.  Inspect and 

remove/reseat wiring connections as well. 

 

4.

 

Bring up the LVCBS Status Screen (Press the “Left Arrow” & “OK” buttons for 7 seconds until the Status Screen appears on the 
screen) and locate Line Q: “FpDrSw: 1/0”

 

A.

 

If it displays “FpDrSw: 1” and the Flip

-

Up Door is shut, replace 

Flip

-

Up Door Switch 

(Parts Manual: Switches, Sensor & 

Solenoid Lock).

 

 

Error 6E: 

Steamer Thermistor Shorted or Opened

 

TRIGGER

: A short or open circuit of the steamer heater is detected by the LVCB

 

1.

 

Reset the blender by pressing “Regular” & “More Thick” buttons together for 7 seconds to soft

-

reset the blender.

 

2.

 

Check the thermistor wires and connector on the bottom of the Steamer Heater.  The heater is located by removing the left side 
panel. 

 

A.

 

Continued on next page

 

 
 

 

Summary of Contents for FRLB4

Page 1: ...1 Rev J Model FRLB4 Service Manual...

Page 2: ...2...

Page 3: ...completely HEY Please close the front door OOPS Something s in the way of the cup holder OOPS Wrong cup size HEY The product is not cold enough to be blended WE RE SO SORRY The blender needs to take a...

Page 4: ...p Door to clean off any product build up around the blending chamber rim and gasket Be careful not to damage the gasket Panels Screens 4 2 Daily Blender Maintenance 1 2 Weekly Blender Maintenance Loca...

Page 5: ...ht Arrow OK Recover Catastrophic Error Regular More Thick Initiate Manual Water Shot Rinse Less Thick Initiate Manual Scour Rinse Regular Initiate Manual Rotary Rinse More Thick Initiate Steam Cycle L...

Page 6: ...ting up on the bottom of the Cup Holder If you are unable to raise the Cup Holder replace Position Motor Parts Manual Heaters Position Motor Error 66 Pump Motor Peak Current Limit Exceeded TRIGGER Pum...

Page 7: ...ace Flip Up Door Shoe Parts Manual Switches Sensor Solenoid Lock Error 6B Home Sensor Malfunction During Blend TRIGGER Home sensor blocked or unblocked at the wrong carriage location 1 Reset the blend...

Page 8: ...ns together for 7 seconds to soft reset the blender 2 Check the Scour Thermistor wires and connector The thermistor is located by removing the left right and rear panels The thermistor is located at b...

Page 9: ...ly proceed to Step 10 7 Verify the BF Steamer Heater is heating properly A Verify wiring at the steamer tank is intact and correct B Check for continuity through steamer elements with a Multi Meter a...

Page 10: ...wer c If water is not continuously spraying proceed to Step 6 6 Check that the amount of water dispensed is being accurately registered by the Flow Meter A Remove the Water Shot Hose from the blending...

Page 11: ...tch the Count on Line J of the Status Screen If not replace Flow Meter Parts Manual Water System E If the amount of water in the cup matches the Count on Line J and is still 65mL and error returns ens...

Page 12: ...buttons for 7 seconds until the Status Screen appears on the screen and locate Line E ScrTemp XXX A If the ScrTemp does not reach the Trigger temperatures above or by passes it for more than 1 minute...

Page 13: ...The fuse is located on the LVCB at F1 If the fuse is blown replace LVCB Parts Manual Control Boards Lower 5 Measure DC voltages for the Position Motor on the LVCB at TB5 A At rest Red wire pin to grou...

Page 14: ...re inside the chamber matches the ChmTemp a If the temperatures are the same ensure blender has the latest Firmware Version Press the Left Arrow OK buttons for 7 seconds until the Status Screen appear...

Page 15: ...e Left Arrow OK buttons for 7 seconds until the Status Screen appears on the screen and locate Line J Count XXXX mL a If the amount in the cup is either less or more than what is on the Count XXXX mL...

Page 16: ...the chamber Next remove the right side panel and locate the switch behind the metal tab on the front of the blender 4 Bring up the LVCBS Status Screen Press the Left Arrow OK buttons for 7 seconds un...

Page 17: ...s between 0 6 F A Perform the Squeeze Test Using a chocolate milkshake squeeze the middle of the cup You should be able to squeeze a dime size dent in the milkshake B Ensure the product is tempered se...

Page 18: ...he SBC is a Zotac ensure the USB connections are secure if they are and the issue remains replace with a V1 Single Board Computer Parts Manual Control Boards Lower B If the SBC is a Jetway NC98 2 fans...

Page 19: ...e blender back on at the same time i If the fans start up and the blender boots up in a normal process remove the screwdriver re connect the SBC Reset connection and return the panels ii If the fans s...

Page 20: ...ion Do not slam the door Slamming the door will damage the LCD touchscreen 2 If the door still won t close slowly close the front door and watch where the front door latch meets the blender frame If t...

Page 21: ...shim the wedge out a Add another washer between the back of the LCD screen and Front Door Wedge on the bottom 2 corners This will add more pressure on the bottom of the Front Door Wedge and chamber op...

Page 22: ...hould be able to squeeze a dime size dent in the milkshake ii If you can put a dent in the side of the shake during the squeeze test the product is ready to move into the front display freezer Blender...

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