F'real FRLB4, Service Manual

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6
Blender Error Codes
Error 64: Mix Motor Peak Current Limit Exceeded
TRIGGER
: Mix Motor current exceeds 9.5 amps
1. Reset the blender by pressing “Regular” & “More Thick” buttons together for 7 seconds to soft - reset the blender.
2. Ensure the display freezer is between 0 - 6°F.
A. Perform the Squeeze Test. Using a chocolate milkshake, squeeze the middle of the cup. You should be able to squeeze a
dime - size dent in the milkshake.
B. Ensure the product is tempered (see the “Too Thick/Too Thin Shakes” section).
3. Run an Empty Cup Cycle (ECC) to ensure 50 - 55 mL of water is being dispensed into the cup.
A. To perform an ECC, locate an empty f’real cup and place it in the Cup Holder. Press and hold the “Regular” button for 25
seconds.
4. Open the front door and spin the Mix Motor Spindle by hand to ensure it spins freely. If the spindle won’t turn or is difficult to
turn, replace
Mix Motor (Parts Manual: Mixer System).
5. Remove the right side panels and locate the High Voltage Control Board (HVCB). The board has a high voltage warning sticker.
Warning : To work in the electronics bay, turn the blender off and disconnect the blender from the outlet. There are dangerous
voltages in this area that include a risk of electrocution.
6. Measure DC voltages for the Mix Motor on the HVCB at TB6.
A. At rest: Red wire: 80 VDC, Black wire: 80 VDC
B. In operation: Red wire: 24 VDC, Black wire: 80 VDC
C. If voltages are out of range, replace HVCB (Parts Manual: Control Boards, Upper)
7. Measure the resistance through the Mix Motor wiring. Resistance should be between 4 - 6 ohms. If out of range, replace Mix
Motor (Parts Manual: Mixer System).
Error 65: Position Motor Peak Current Limit Exceeded
TRIGGER
: Position Motor current exceeds 9.5 amps
1. Reset the blender by pressing “Regular” & “More Thick” buttons together for 7 seconds to soft - reset the blender.
2. Ensure the display freezer is between 0 - 6°F.
3. Inspect all moving components of the Linear Motion System, checking for obstructions in the path of the Cup Holder.
4. With the blender turned off, inspect the Position Motor functionality by lifting up on the bottom of the Cup Holder. If you are
unable to raise the Cup Holder, replace Position Motor (Parts Manual: Heaters & Position Motor).
Error 66: Pump Motor Peak Current Limit Exceeded
TRIGGER
: Pump Motor current exceeds 9.5 amps
1. Reset the blender by pressing “Regular” & “More Thick” buttons together for 7 seconds to soft - reset the blender.
2. Remove the right side panels and locate the High Voltage Control Board (HVCB). The board has a high voltage warning sticker.
Warning : To work in the electronics bay, turn the blender off and disconnect the blender from the outlet. There are dangerous
voltages in this area that include a risk of electrocution.
3. Ensure the wire harness from the Pump Motor is securely connected to the HVCB at TB5 on the right side of the board.
4. Check the fuse for the Pump Motor. The fuse is located on the HVCB at F2 on the upper right side of the board. If the fuse is
blown, replace
HVCB (Parts Manual: Control Boards, Upper).
5. Measure DC voltages for Mix Motor on the HVCB at TB6.
A. At rest: Red wire pin to ground: 82 VDC, Black wire pin to ground: 82 VDC
B. If voltages are out of range, replace HVCB (Parts Manual: Control Boards, Upper)
6. Measure the resistance through the Pump Motor wiring. The resistance should be between 8 - 9 ohms. If out of range, replace
Water Pump Motor (Parts Manual: Water System).
7. Ensure the Rotary Pump Head (RPH) spins freely with little resistance.
A. Remove all blender panels and disconnect the metal band securing the RPH to the Water Pump Motor (back, bottom of
blender). Manually turn the shaft key on the RPH.
Shaft should turn smoothly with little resistance. If the RPH is difficult
to turn or won’t turn, replace Rotary Pump Head (Parts Manual: Water System).
Error 67: Time - Out Occurred During Blending
TRIGGER
: Any blend routine parameter exceeded
1. Reset the blender by pressing “Regular” & “More Thick” buttons together for 7 seconds to soft - reset the blender.
2. Ensure that the Blending Components are assembled/functioning correctly and are tight.
3. Ensure the display freezer is between 0 - 6°F.
4. Run an Empty Cup Cycle (ECC) to ensure 50 - 55 mL of water is being dispensed into the cup.
A. ECC: Locate an empty f’real cup and place it in the Cup Holder. Press and hold the “Regular” button for 25 seconds.