4
TROUBLESHOOTING GUIDE
a)
Motor will not start:
1)
No power due to blown fuses, open switches or loose connections.
b)
Pump fails to deliver water:
1)
Pump not completely primed.
2)
Suction lift is too great.
3) Foot valve is either not submerged, buried in the mud or
plugged.
c)
Pump losses prime:
1)
Air leaks in suction line.
2)
Well draw down too far.
3)
Faulty foot valve.
LIMITED WARRANTY
For warranty consideration, Franklin Electric Company, Inc. and its subsidiaries (hereafter “the Company”) warrants that the products specified in this war-
ranty are free from defects in material or workmanship of the Company. During the time periods and subject to the terms and conditions hereinafter set forth,
the Company will repair or replace to the original user or consumer any portion of this product which proves defective due to materials or workmanship of the
Company. At all times the Company shall have and possess the sole right and option to determine whether to repair or replace defective equipment, parts, or
components. The Company has the option to inspect any product returned under warranty to confirm that the warranty applies before repair or replacement
under warranty is approved. This warranty sets forth the Company’s sole obligation and purchaser’s exclusive remedy for defective product. Return defective
product to the place of purchase for warranty consideration.
WARRANTY PERIOD - PRODUCTS: 12 months from date of purchase by the user (No warranty on brushes, impeller or cam on models with brush-type
motors and/or flex-vane impellers). In the absence of suitable proof of the purchase date, the effective period of this warranty will begin on the product’s
date of manufacture.
LABOR, ETC. COSTS: The Company shall IN NO EVENT be responsible or liable for the cost of field labor or other charges incurred by any customer in
removing and/or affixing any product, part or component thereof.
PRODUCT IMPROVEMENTS: The Company reserves the right to change or improve its products or any portions thereof without being obligated to provide
such a change or improvement for units sold and/or shipped prior to such change or improvement.
GENERAL TERMS AND CONDITIONS: This warranty shall not apply to damage due to acts of God, normal wear and tear, normal maintenance services and
the parts used in connection with such service, lightning or conditions beyond the control of the Company, nor shall it apply to products which, in the sole
judgment of the Company, have been subject to negligence, abuse, accident, misapplication, tampering, alteration; nor due to improper installation, opera-
tion, maintenance or storage; nor to excess of recommended maximums as set forth in the instructions.
Warranty will be VOID if any of the following conditions are found:
1. Product is used for purposes other than those for which it was designed and manufactured
2. Product not installed in accordance with applicable codes, ordinances and good trade practices
3. Product connected to voltage other than indicated on nameplate
4. Pump used to circulate anything other than fresh water at approximately room temperature
5. Pump allowed to operate dry (fluid supply cut off)
6. Sealed motor housing opened or product dismantled by customer
7. Cord cut off to a length less than three feet
DISCLAIMER: Any oral statements about the product made by the seller, the Company, the representatives or any other parties, do not constitute warran-
ties, shall not be relied upon by the user, and are not part of the contract for sale. Seller’s and the Company’s only obligation, and buyer’s only remedy,
shall be the replacement and/or repair by the Company of the product as described above. NEITHER SELLER NOR THE COMPANY SHALL BE LIABLE FOR
ANY INJURY, LOSS OR DAMAGE, DIRECT, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR LOST PROFITS, LOST SALES, INJURY TO PERSON OR PROPERTY, OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL LOSS), ARISING
OUT OF THE USE OR THE INABILITY TO USE THE PRODUCT, AND THE USER AGREES THAT NO OTHER REMEDY SHALL BE AVAILABLE TO IT. Before
using, the user shall determine the suitability of the product for his intended use, and user assumes all risk and liability whatsoever in connection therewith.
THE WARRANTY AND REMEDY DESCRIBED IN THIS LIMITED WARRANTY IS AN EXCLUSIVE WARRANTY AND REMEDY AND IS IN LIEU OF ANY OTHER
WARRANTY OR REMEDY, EXPRESSED OR IMPLIED, WHICH OTHER WARRANTIES AND REMEDIES ARE HEREBY EXPRESSLY EXCLUDED, INCLUDING
BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE EXTENT EITHER APPLIES
TO A PRODUCT SHALL BE LIMITED IN DURATION TO THE PERIODS OF THE EXPRESSED WARRANTIES GIVEN ABOVE. Some states and countries do
not allow the exclusion or limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the
above exclusion or limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state
to state and country to country.
d)
Pump delivers water but not at rated capacity:
1)
Leaks in suction or discharge line.
2) Foot valve, suction line, impeller or nozzle are partially
plugged.
3)
Suction lift is greater than recommended.
4)
Improper impeller rotation or low speed.
5)
Motor does not come off starting windings.
6)
Low line voltage at motor.
Toll Free Help Hotline:
1-800-667-1457
RED LION
51 Burmac Road, P.O. Box 429
Winnipeg, Manitoba, Canada
R3C 3E4
Phone: (877) 337-2650
Fax: (204) 255-5214
www.redlionproducts.com
