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For technical assistance, please contact . . . . . . . . . . . . . . . . 800.701.7894
www.franklinwater.com
LIMITED WARRANTY
THIS WARRANTY SETS FORTH THE COMPANY’S SOLE OBLIGATION AND
PURCHASER’S EXCLUSIVE REMEDY FOR DEFECTIVE PRODUCT.
Franklin Electric Company, Inc. and its subsidiaries (hereafter “the
Company”) warrants that the products accompanied by this warranty are
free from defects in materials or workmanship of the Company that exist
at the time of sale by the Company and which occur or exist within the
applicable warranty period. Any distributor, sub-distributor, recipient, end-
user and/or consumer agrees that by accepting the receipt of the products,
the distributor, sub-distributor, recipient, end user and/or consumer
expressly agrees to be bound by the terms of the warranty set forth herein.
I. Applicable Warranty Period
The products accompanied by this warranty shall be covered by this Limited
Warranty for a period of 24 months from the date of original purchase by the
consumer. In the absence of suitable proof of purchase date, the warranty
period of this product will begin to run on the product’s date of manufacture.
II. Instructions Applicable to this Limited Warranty
1. Consumers wishing to submit a warranty claim must return the products
accompanied by this warranty to the point of purchase for warranty
consideration.
2. Upon discovery of a defect, any personal injury, property damage or
any other type of resulting damage, if applicable, shall be reasonably
mitigated to the extent possible.
3. At its discretion, the Company may inspect products either at its
facilities or in the field, and after determination of a warranty claim, will,
at its option, repair or replace defective parts. Repaired or replaced
parts will be returned freight prepaid by the Company.
4. This warranty policy does not cover any labor or shipping charges. The
Company shall not be liable for any costs or charges attributable to any
product testing, maintenance, installation, repair or removal, or for any
tools, supplies, or equipment needed to install, repair, or remove any
product.
III. Limitations Applicable to this Limited Warranty
THIS WARRANTY DOES NOT APPLY TO ANY OF THE FOLLOWING:
1. Brushes, impeller or cam on models with brush-type motors and/or flex-
vane impellers.
2. Any product that is not installed, applied, maintained and used in accordance
with the Company’s published instructions, applicable codes, applicable
ordinances and/or with generally accepted industry standards.
3. Any product that has been subject to misuse, misapplication, neglect,
alteration, accident, abuse, tampering, acts of God (including lightning), acts
of terrorism, acts of war, fire, improper storage or installation, improper use,
improper maintenance or repair, damage or casualty, or to an excess of the
recommended maximums as set forth in the product instructions.
4. Any product that is operated with any accessory, equipment,
component, or part not specifically approved by the Company.
5. Use of replacement parts not sold by the Company, the unauthorized
addition of non-Company products to other Company products, and the
unauthorized alteration of Company products.
6. Products damaged by normal wear and tear, normal maintenance services
and the parts used in connection with such service, or any other conditions
beyond the control of the Company.
7. Any product that has been used for purposes other than those for which
it was designed and manufactured.
8. Any use of the product where installation instructions and/or instructions
for use were not followed.
9. Products connected to voltage other than indicated on nameplate.
10. Products where the pump was exposed to any of the following: sand, gravel,
cement, grease, plaster, mud, tar, hydrocarbons, hydrocarbon derivatives (oil,
gasoline, solvents, etc.) or other abrasive or corrosive substances.
11. Products in which the pump has been used for pumping of liquids
above 140°F.
12. Products in which the pump was allowed to operate dry (fluid supply cut off).
13. Products in which the sealed motor housing has been opened or the
product has been otherwise dismantled by customer.
14. Products in which the cord has been cut to a length of less than three feet.
The Company reserves the right at any time, and from time to time, to
make changes in the design and/or improvements upon its product
without thereby imposing any obligation upon itself to make corresponding
changes or improvements in or upon its products already manufactured
and/or previously sold. The Company further reserves the right to substitute
parts or components of substantially equal quality in any warranty service
required by operation of this Limited Warranty.
This written Limited Warranty is the entire warranty authorized and offered
by the Company. There are no warranties or representations beyond those
expressed in this document.
THIS WARRANTY AND REMEDY IS IN LIEU OF ALL OTHER WARRANTIES
AND REMEDIES INCLUDING WITHOUT LIMITATION, WARRANTIES OF
MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE,
WHICH ARE HEREBY SPECIFICALLY DISCLAIMED AND EXPRESSLY
EXCLUDED. CORRECTION OF NON-CONFORMITIES, IN THE MANNER AND
FOR THE PERIOD OF TIME AS SET FORTH ABOVE, SHALL CONSTITUTE
FULFILLMENT OF ALL LIABILITY OF THE COMPANY TO THE PURCHASER
WHETHER BASED ON CONTRACT, NEGLIGENCE, OR OTHERWISE.
THE COMPANY SHALL NOT BE LIABLE FOR INCIDENTAL,
CONSEQUENTIAL OR SPECIAL DAMAGES SUCH AS, BUT NOT
LIMITED TO:
DAMAGE TO OR LOSS OF OTHER PROPERTY OR EQUIPMENT, LOSS
OF USE OF EQUIPMENT, FACILITIES OR SERVICE, LOSS OF PROFIT
OR SALES, COST OF PURCHASES OR REPLACEMENT GOODS,
CLAIMS OF CUSTOMERS OF THE PURCHASER, FAILURE TO WARN
AND/OR INSTRUCT, LOSS OF OTHER PRODUCTS, OR COSTS OF
ENVIRONMENTAL REMEDIATION, OR DIMINUTION IN PROPERTY
VALUE. THE REMEDIES OF THE PURCHASER SET FORTH HEREIN
ARE EXCLUSIVE, AND THE LIABILITY OF THE COMPANY SHALL NOT,
EXCEPT AS EXPRESSLY PROVIDED HEREIN, EXCEED THE PRICE OF
THE PRODUCTS UPON WHICH SUCH LIABILITY IS BASED. DAMAGES
AS SET FORTH IN THIS PARAGRAPH SHALL BE REASONABLY
MITIGATED TO THE EXTENT POSSIBLE. THIS PARAGRAPH SHALL
ALSO APPLY TO ALL DAMAGES RESULTING FROM CONDITIONS
SET FORTH IN SECTION III ABOVE AND (1) DEFECTS IN PRODUCT
PROTOTYPES OR REPLACEMENT PART PROTOTYPES THAT HAVE
NOT BEEN PUT INTO PRODUCTION, CIRCULATED AND SOLD BY
THE COMPANY, AND/OR (2) DEFECTS THAT WERE NOT FOUND
AT THE TIME OF SALE DUE TO SCIENTIFIC AND TECHNOLOGICAL
REASONS.
This Limited Warranty gives you specific legal rights. You may have other
rights, which vary according to the applicable laws and regulations. Where
any term of this warranty is prohibited by such laws, it shall be null and void,
but the remainder of this warranty shall remain in full force and effect.
DISCLAIMER: Any oral statements about the product made by the seller,
the Company, the representatives or any other parties, do not constitute
warranties, shall not be relied upon by the user, and are not part of the
contract for sale. Seller’s and the Company’s only obligation, and buyer’s
only remedy, shall be the replacement and/or repair by the Company of
the product as described above. Before using, the user shall determine the
suitability of the product for his intended use, and user assumes all risk and
liability whatsoever in connection therewith.
