Section 1
Owner Information
Component Manufacturer’s Warranties
lists the individual component manufacturers which were used in the manufacturing of your
Aviator. Be sure to check the manufacturer’s literature supplied on your SD Card or in the Aviator RV
Owner’s packet to confirm whether they require you to register your purchase with them to validate their
warranty. These warranties usually apply only to the first owner of the recreational vehicle. We
recommend that you send the various warranty registration cards immediately before any time constraints
on registration expire.
Component manufacturer’s literature is supplied by each individual company according to the specific
items used in the production of your Aviator. This information is part of the Owner’s packet you received
with your Aviator and is also on your SD Card. Inspect this literature with your dealer during the pre-
delivery inspection and report any literature shortage to the dealer at that time.
There are two forms the dealer will complete concerning your new recreational vehicle the PDI
(Pre-delivery Inspection sheet) and the Warranty Registration Form. If you do not have a copy in
your Owners packet, request a copy of these forms from your dealer for your records. They are an
important part of the history of your Aviator. A qualified dealer representative will perform a ‘walk-
through’ demonstration which will provide you with important information regarding the operation of
your unit. Be sure you fully understand the information given and the proper functioning of your unit to
insure you have the best camping experience possible. Your dealer will fully explain all the system
functions and will supply component information for items used in the manufacture of your recreational
vehicle. A walk through is also included on your SD Card.
When you call to schedule your appointment, have the following information available:
1.) RV Identification Number (17 letters and digits, sometimes referred to as a serial number).
2.) Type of unit.
3.) Date of purchase.
4.) Description of the problem.
5.) History of repairs and repair center location (where the repairs were performed).
6.) A calendar with your schedule noted, for convenience in coordinating a service date that works for
you and the repair center.
Planning ahead and being prompt when having service is beneficial for all. When someone misses their
appointment, or arrives late, it disrupts the service schedule for the entire day. Please be courteous, and
drop your unit off at the scheduled time, and on the scheduled date. Have a list ready, be specific, and be
reasonable with your expectations. Some repairs may require special order parts.
Waiting at the Repair Facility
For safety reasons, most insurance policies prohibit non-employee personnel to be in the work area.
If it is necessary for you to wait until the repairs are completed, most dealers provide you with a safe,
comfortable customer lounge.
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Revised September 2012
