FOR-A LTR-200HS7, Operation Manual, Page: 79 / 93

79
6. Troubleshooting
No. Symptom Remedial action
1. "LTO driver has a
problem” message
appears at startup. (1) Press the [ ENTER ] button to return to the regular screen.
(2) S
elect “
Mount LTO Tape " on the LTO Operation screen, and
try mounting the LTO tape.

When it is possible to mount the cartridge, return to normal
operation.

When it is not possible to mount the cartridge:

If the “
no tape
” message appears
→
Try the remedial action suggested in Nos. 3 to 5, below.
 If the “
LTO driver has a problem
” message appears
→
Shutdown the unit following the procedure in section 2-3-2.
“Turning the Power Off" and then restart the unit.
(3) If the problem cannot be remedied, contact the FOR-A Service
Center.
2. Mounting takes
longer than before.

If mounting takes longer than before after a tape data
recovery.
(1) Unlock the tape write protection and remount the LTO tape.
(2) Once the tape is mounted, go to the Maintenance screen >
LTO driver maintenance > LTO Driver Maintenance.
(3)
Execute “Repair slow mounting LTO tape”.
(4) If the problem cannot be remedied, contact the FOR-A Service
Center.
3. The cartridge cannot
be mounted and the
following error
message appears.
“LTFS-formatted
medium is inserted,
but the data has
inconsistencies
…”

Occurs when an LTO is improperly ejected after writing.
(1)
Execute “Recover LTO tape” in the LTO Operations screen.
(2) If mounting takes a long
time, execute a “Repair slow mounting
LTO tape
” procedure (see No. 2 above).
(3) If the problem cannot be remedied, contact the FOR-A Service
Center.
4. The cartridge cannot
be mounted and the
following error
message appears.
“Failure to mount the
tape. The tape may
be unformatted or
have a bad index.”

If the tape is unformatted:
Format the tape. (See section 2-4-3
. “Formatting an LTO Tape
C
artridge.”)

If the tape is formatted:
(1)
Execute ”Recover LTO tape” in the LTO Operations screen.
(2) If m
ounting takes a long time, execute a “Repair slow
mounting LTO tape
” procedure (see No. 2 above).
(3) If the problem cannot be remedied, contact the FOR-A Service
Center.