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Installation and Service Videos:

www.follettice.com/servicevideolibrary

01033729R05

801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com

Symphony Plus

 110 Series  

Ice and Water Dispensers

110CT425A/W, 110FB425A/W

Installation Guide

Please visit 

https://www.follettice.com/technicaldocuments

  

for the Operation and Service manual for your unit.

110CT425A/W

110CR425A/W

110FB425A/W

110CT425A/W

110CR425A/W

110FB425A/W

Welcome to Follett

Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding 

after-the-sale support. To ensure that this equipment delivers that same degree of service, review this guide carefully 

before you begin your installation. 
Should you have need technical help, please call our Technical Service group at (877) 612-5086 or (610) 252-7301.
Please have your model number, serial number and complete and detailed explanation of the problem when 

contacting Technical Service.

Getting Started

After uncrating and removing all packing material. Inspect the equipment for concealed shipping damage. All freight 

is to be inspected upon delivery. If visible signs of damage exist, please refuse delivery or sign your delivery receipt 

"damaged." Follett Customer Service must be notified within 48 hours. Wherever possible, please include detailed 

photos of the damage with the original packaging so that we may start the freight claim process.

Summary of Contents for 110CT425A

Page 1: ...re that this equipment delivers that same degree of service review this guide carefully before you begin your installation Should you have need technical help please call our Technical Service group a...

Page 2: ...r to unit must be disconnected first Follett recommends a Follett water filter system be installed in the ice machine inlet water line standard capacity 00130229 high capacity 00978957 carbonless high...

Page 3: ...sure psi bar 70 5 Max 10 0 7 Min Ambient air temperature is measured at the air cooled condenser coil inlet Ambient water temperature is measured in the ice machine reservoir Plumbing 110CT with integ...

Page 4: ...lines to 3 4 MPT dispenser drain fitting and 3 4 MPT ice machine drain fitting on back of dispenser 4 Run drain lines to wall or floor drain If ice machine drain fitting is below an intended wall drai...

Page 5: ...ont cover by removing two screws at bottom corners of cover Lift cover slightly and pull forward 11 If dispenser is equipped with SensorSAFE remove protective plastic coating from dispense sensor labe...

Page 6: ...pensers with any utilities exiting through counter make counter cut out Fig 2 3 For utilities exiting through bottom only a Make cut out as shown Fig 2 b Move drain fitting from back of dispenser and...

Page 7: ...ion box 7 Rotate junction box 90 degrees so that screw holes on right side of junction box align with holes on rear dispenser panel Secure junction box to dispenser using Phillips head screws 8 Place...

Page 8: ...e compartment top and side panels 3 Remove ice machine hold down bracket from front of ice machine compartment 4 Lift ice machine onto dispenser top and slide ice machine completely into position comp...

Page 9: ...ce machines connect condenser water supply and drain lines to condenser fittings on ice machine 11 Turn on water supply and check for leaks 12 Plug dispenser power cord into 15A rated NEMA 5 15 circui...

Page 10: ...ormed by your facility s trained maintenance staff or a Follett authorized service agent Regardless of who performs the cleaning it is the operator s responsibility to see that this cleaning is perfor...

Page 11: ...ore proceeding If there is ice in the evaporator complete steps 2 7 using only hot water to remove the ice then begin Cleaning Procedure again 2 Remove front cover and turn OFF bin signal switch 3 Dis...

Page 12: ...canister to hold coil securely against canister wall i Reinstall chilled water assembly on dispenser and tighten screw securing front bracket j Reconnect 3 4 19 mm drain line to chilled water canister...

Page 13: ...racket of chilled water canister to bottom of dispenser hopper d Rotate canister clockwise to release front bracket then pull canister forward to disengage rear bracket e Remove chilled water coil fro...

Page 14: ...ontacts burned shut 2 Debris preventing valve from closing 1 Replace water solenoid valve 2 Replace dispense switch 3 Check switch turn on or replace if faulty Water runs continuously 1 Faulty water s...

Page 15: ...normal operation Place cup under drop zone in front of lens ON OFF OFF Troubleshoot appropriate lens sensor and replace if required see lens sensor troubleshooting ON OFF ON Verify power on appropria...

Page 16: ...outstanding customer and technical support Please review the installation instructions thoroughly It is important that the installation be performed to factory specifications so your equipment operat...

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